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No Secure SMS to Pay!


Devrim
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Hi dear forum members. I have an interesting issue about paying. Never had a problem like that for many years. I opened ticket but no response so far. So, I opened this thread maybe some other guys have experienced this. I've read all the FAQ pages carefully but couldn't find my problem, because it's weird.

 

Problem: Somehow I can't pay anymore via my VISA "credit" card (not debit) that I've always used to pay for DCS modules (almost 23 purchases since 2011).

At "secure" page, I don't receive any SMS code to my cellphone. Waiting and waiting in silence...

 

I called my bank; no card issue/block or any obstacle to use it in Internet. Because I got/paid many other softwares from Internet and Steam, purchased many items from AliExpress or ebay etc. I asked my bank about any block or issue especially for Switzerland (ED's page especially warns about this). My bank says "There's no any country-specific limitations. Your card is open to use for domestic and abroad shopping."

So?... What can the problem be?

 

I have only one credit card that I've been using without even one problem for years. I wish I could pay via PayPal but it no longer exists in Turkey since 2016. 😞

 

Any solution left?
Thank you so much.
Devrim.

 

NOTE: Actually it's strange that I "think", for the first time, I've seen this situation on January. I ordered a module. At secure pay page, I waited for the SMS to enter the code, but again, I didn't receive it. Then, I gave up for that moment and thought it was temporarily connection or bank issue. I was going to try again later but, about 1 hour later I've seen the module in my Module Manager. Whoa! Payment was successful without the SMS code. I didn't question it of course, but today, it seems this issue won't be solved by itself automatically. 🙂


Edited by Devrim

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>>MY MODS<< | Discord: Devrim#1068

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  • ED Team

Hi Devrim,

 

Hope you are well, we contacted saferpay and they responded that 

 

"Saferpay uses the 3-D two-factor system, which is mandatory across Europe from December 31, 2020. In addition, Card Scheme specifications are therefore from the card issuer. The transaction failed with the 3-D secure procedure. During this authorization step, the cardholder is already on the card issuer's side. If this negative event occurs several times, the cardholder should contact the card issuer. In the course of the renewal of the 3-D Secure procedure including two-factor authentication, these errors / rejections can occur more frequently."

 

So it seems the problem is on the card issuer side. 

 

Hopefully it will be sorted soon, but I would contact your card issuer again. 

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Thank "you" and thanks to ED Team, Bignewy. I'm very well and I hope you are, too. 🙂

 

In the text, cardholder is me and card issuer is my bank, right?

 

I'll call them again but I wouldn't surprise if they tell me the same story about everything is OK on their side.

Well. Let's try again. 🙂

 

Thanks again.

See you.


Edited by Devrim

i7-2600 @3.4GHz | Corsair 16GB @1600MHz. | MSI GTX1660Ti Gaming X | Samsung 256GB SSD (Win10HPx64)
Samsung 32" + 2x8"TFT Displays | Saitek X-55 Rhino & Rudder | Trustmaster MFD Cougars | Logitech G13, G230, G510, PZ55 & Farming Sim Panel | TIR5
>>MY MODS<< | Discord: Devrim#1068

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  • 4 weeks later...

My problem still exists.

I can't "pay" for any module in DCS.

 

Other all international payments work for my credit card. I mean there's no issue on my card or bank.

My ticket has been closed automatically.

 

I don't know what to do.

 

I have Steam account. If I buy a module via Steam, can I use it with my standalone version?

 

Thanks.

i7-2600 @3.4GHz | Corsair 16GB @1600MHz. | MSI GTX1660Ti Gaming X | Samsung 256GB SSD (Win10HPx64)
Samsung 32" + 2x8"TFT Displays | Saitek X-55 Rhino & Rudder | Trustmaster MFD Cougars | Logitech G13, G230, G510, PZ55 & Farming Sim Panel | TIR5
>>MY MODS<< | Discord: Devrim#1068

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53 minutes ago, Devrim said:

...

I have Steam account. If I buy a module via Steam, can I use it with my standalone version?


yes, you can use all of your steam modules on dcs stand alone, just need to bind your steam account here:

 

https://www.digitalcombatsimulator.com/en/personal/profile/

 

Have You tried to open a paypal account  And pay with that?

 


Edited by Rudel_chw
  • Like 1

 

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Thanks a lot Rudel.

Steam way will solve my problem.

 

I had a Paypal account and used many years but, unfortunately PayPal hasn't been working in my country since 2016. Don't ask why. 😄


Edited by Devrim
  • Like 1

i7-2600 @3.4GHz | Corsair 16GB @1600MHz. | MSI GTX1660Ti Gaming X | Samsung 256GB SSD (Win10HPx64)
Samsung 32" + 2x8"TFT Displays | Saitek X-55 Rhino & Rudder | Trustmaster MFD Cougars | Logitech G13, G230, G510, PZ55 & Farming Sim Panel | TIR5
>>MY MODS<< | Discord: Devrim#1068

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A new problem. 😄

 

I've bought P-47D in Steam and transferred the licence to DCS Standalone. That's OK!

 

Now, I want to buy NS430 for my C-101, but couldn't find NS430 for C-101 in Steam.

I think I'm stuck now, right?

i7-2600 @3.4GHz | Corsair 16GB @1600MHz. | MSI GTX1660Ti Gaming X | Samsung 256GB SSD (Win10HPx64)
Samsung 32" + 2x8"TFT Displays | Saitek X-55 Rhino & Rudder | Trustmaster MFD Cougars | Logitech G13, G230, G510, PZ55 & Farming Sim Panel | TIR5
>>MY MODS<< | Discord: Devrim#1068

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1 hour ago, Devrim said:

A new problem. 😄

 

I've bought P-47D in Steam and transferred the licence to DCS Standalone. That's OK!

 

Now, I want to buy NS430 for my C-101, but couldn't find NS430 for C-101 in Steam.

I think I'm stuck now, right?


yes, maybe you should search on your country for a bank that handles virtual credit cards. On my country a bank offers this app: https://www.somosmach.com/blog

 

the funny thing is that you dont need to be a bank customer to use it, it is like a pre-paid card that you charge with money and later spend it by means of a virtual visa card.

  • Thanks 1

 

For work: iMac mid-2010 of 27" - Core i7 870 - 6 GB DDR3 1333 MHz - ATI HD5670 - SSD 256 GB - HDD 2 TB - macOS High Sierra

For Gaming: 34" Monitor - Ryzen 3600X - 32 GB DDR4 2400 - nVidia GTX1070ti - SSD 1.25 TB - HDD 10 TB - Win10 Pro - TM HOTAS Cougar - Oculus Rift CV1

Mobile: iPad Pro 12.9" of 256 GB

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  • 7 months later...

I have no longer this issue recently.

I or my bank didn't do anything about that, I'm sure, but it's solved!

Thank you! ❤️

  • Like 1

i7-2600 @3.4GHz | Corsair 16GB @1600MHz. | MSI GTX1660Ti Gaming X | Samsung 256GB SSD (Win10HPx64)
Samsung 32" + 2x8"TFT Displays | Saitek X-55 Rhino & Rudder | Trustmaster MFD Cougars | Logitech G13, G230, G510, PZ55 & Farming Sim Panel | TIR5
>>MY MODS<< | Discord: Devrim#1068

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