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Apparent multiple installations

lesthegrngo
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lesthegrngo

lesthegrngo

Posted
Posted

Hi All, I'm looking for some advice on how to clean up what appears to be multiple installations on my PC

I updated to the latest stable version of DCS, but when I clicked on the icon on the desktop it opened, reporting that it was at version 2.5.6.49798, also showing me logged in and with the A10C pack installed (from a DVD bought years ago)

However it was supposed to be 2.8.4.39731. 

When I started looking around I saw a new DCS icon on the desktop as well as the one I normally use, this one titled 'DCS World'. When I clicked on that, it opened and correctly reported the version as being 2.8.4.39731, it also showed me that I was logged in.... but that the A10C pack was not installed.

When I right click on the properties one each Icon, this is what shows up - this is the 'old' version

DCS World

"D:\DCS World\DCS World\bin\DCS_updater.exe"

"D:\DCS World\DCS World"

 

and the new

DCS.exe - Shortcut

"D:\DCS World\bin\DCS.exe"

"D:\DCS World\bin"

So somehow I have managed to create two instances of DCS inside the DCS World folder

I prefer the non-steam version of DCS as I run the DSC BIOS system to interface my home built cockpit.

 

So what I want to know is how to clean this up and get the already registered DCS A10C pack to show up on the updated version. Both versions are logged in with the same ID, and neither seems to conflict with each other. I am happy to keep the older version in case there is an issue with the new one but need the A10C DLC to show up and for there not to be any conflict

Any help given is gratefully received


Les

MAXsenna

MAXsenna

Posted
Posted

Without browsing through your file structure, I'd say you can probably just delete the DCS World folder in the DCS World folder.
For some reason it seems you have copied some of the folders up a level.
But if I were you, I'd just delete the whole DCS World at the root, and do a complete re-installation, because I don't think a repair can fix this automatically.

Cheers!


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lesthegrngo

lesthegrngo

Posted
  • Author
Posted

Thanks - I am not sure how it happened. 

What about the DVD activation, isn't there a limit to the number of times? I'm worried if I delete everything it won't be able to be reactivated


Cheers

Les

MAXsenna

MAXsenna

Posted
Posted
Thanks - I am not sure how it happened. 
What about the DVD activation, isn't there a limit to the number of times? I'm worried if I delete everything it won't be able to be reactivated

Cheers
Les
Oh, right. Forgot about the DVD.
Did you purchase the upgrade?
Came late into the DCS ecosystem, so I never had one.

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Rudel_chw

Rudel_chw

Posted
Posted (edited)
3 hours ago, lesthegrngo said:

So what I want to know is how to clean this up and get the already registered DCS A10C pack to show up on the updated version. Both versions are logged in with the same ID, and neither seems to conflict with each other.

 

Hi,

Before venturing a diagnostic, can you take a look at your /Saved Games/ folder and tell us what folders you have within?  For example, on my /Saved Games/ ("Juegos Guardados" on my spanish Windows) I have these folders:

 

Ga8hmvu.jpg

 

What I'm looking for is to see if your DCS instances have separate settings folders at /Saved Games/ or share a common one .. on my PC I have a single DCS folder: DCS.OpenBeta (the other folders are created by other softwares, like the Viggen DLC, the Model Viewer v1 and v2, and the MiG-21 DLC.

Once we know what folders you have, then we will be able to take a look at the Log file of each  DCS, which will give us more information about your setup.

 

Eduardo.

Edited by Rudel_chw

 

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Rudel_chw

Rudel_chw

Posted
Posted
1 hour ago, lesthegrngo said:

I have the following folders

 

DCS

DCS Warthog


ok, at /saved games/DCS/Logs/ and at /saved games/DCS Warthog/Logs/ there is a dcs.log file (some windows have an option enabled that hides the filename extension, the .log) … rename the file at the latter location using windows, say dcs-warthog.log, and then attach both files to a message here, so we can take a look at both and look for clues

 

Regards

 

For work: iMac mid-2010 of 27" - Core i7 870 - 6 GB DDR3 1333 MHz - ATI HD5670 - SSD 256 GB - HDD 2 TB - macOS High Sierra

For Gaming: 34" Monitor - Ryzen 3600 - 32 GB DDR4 2400 - nVidia RTX2080 - SSD 1.25 TB - HDD 10 TB - Win10 Pro - TM HOTAS Cougar

Mobile: iPad Pro 12.9" of 256 GB

Rudel_chw

Rudel_chw

Posted
Posted

the "dcs warthog.log" does not seem to be a dcs log file and contains no useful data, so probably your two DCS are using the same /saved games/DCS/ location … can you run your "old DCS", just up to its menu, then exit DCS, and then attach the /saved games/DCS/Logs/dcs.log file? 

 

For work: iMac mid-2010 of 27" - Core i7 870 - 6 GB DDR3 1333 MHz - ATI HD5670 - SSD 256 GB - HDD 2 TB - macOS High Sierra

For Gaming: 34" Monitor - Ryzen 3600 - 32 GB DDR4 2400 - nVidia RTX2080 - SSD 1.25 TB - HDD 10 TB - Win10 Pro - TM HOTAS Cougar

Mobile: iPad Pro 12.9" of 256 GB

macedk

macedk

Posted
Posted

I would start over completely. In the long run, it is the fastest option IMO. 

On the activation stuff, Contact support, I think they can do some magic. 

One tiny error in the jungle of copy/paste and redirecting and something in the game won't work. 

  • Like 1

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GFX: Nvidia Asus 1080 8Gb

Mon: Asus vg2448qe 24"

Disk: SSD

Stick: TM Warthog #1400/Saitek pro pedals/TIR5/TM MFDs

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Rudel_chw

Rudel_chw

Posted
Posted (edited)
31 minutes ago, lesthegrngo said:

here you go

 

OK, now we can see that you have DCS 2.5.6 installed at "D:\DCS World\" ... and then you installed DCS 2.8.4 inside that path, at "D:\DCS World\DCS World\"

Let's try this:

First, copy (do a copy/paste ... not a folder drag operation, as we want to copy, not move the folder) the folder "D:\DCS World\Mods\aircraft\A-10C", and paste it into "D:\DCS World\DCS World\Mods\aircraft\"

 

Second, do a repair of your "new" DCS, to update your old A-10C to the current version .. this is done by opening a windows command line, move to D:\DCS World\DCS World\Bin\" and once there run the command:

DCS_Updater Repair

(More details on how to do a repair here: 

 

 

If your two installs really use the same DCS user, then this might trick the new DCS into acepting your old DVD A-10C, hopefully  🙂

Edited by Rudel_chw

 

For work: iMac mid-2010 of 27" - Core i7 870 - 6 GB DDR3 1333 MHz - ATI HD5670 - SSD 256 GB - HDD 2 TB - macOS High Sierra

For Gaming: 34" Monitor - Ryzen 3600 - 32 GB DDR4 2400 - nVidia RTX2080 - SSD 1.25 TB - HDD 10 TB - Win10 Pro - TM HOTAS Cougar

Mobile: iPad Pro 12.9" of 256 GB

Rudel_chw

Rudel_chw

Posted
Posted
2 minutes ago, lesthegrngo said:

Thanks, just trying the repair using the slow 'check all files' function, will report back once done


Les

 

Be careful, the repair may flag the duplicate DCS install that is inside, as erroneous files and can try to delete them ... don't give it permission to do so .. we just need the repair.

 

For work: iMac mid-2010 of 27" - Core i7 870 - 6 GB DDR3 1333 MHz - ATI HD5670 - SSD 256 GB - HDD 2 TB - macOS High Sierra

For Gaming: 34" Monitor - Ryzen 3600 - 32 GB DDR4 2400 - nVidia RTX2080 - SSD 1.25 TB - HDD 10 TB - Win10 Pro - TM HOTAS Cougar

Mobile: iPad Pro 12.9" of 256 GB

Rudel_chw

Rudel_chw

Posted
Posted
1 minute ago, lesthegrngo said:

Unfortunately it came up with a message saying that the A10C pack is not authorised and so will be disabled. Looks like I need to seek support

 

Yes, it was a long shot .. the problem is that your ED user account is not aware of your prior A-10C license .. not sure how you will be able to proof its ownership to the support tech, even if you know the serial number of it. Lets hope for the best 👍

 

For work: iMac mid-2010 of 27" - Core i7 870 - 6 GB DDR3 1333 MHz - ATI HD5670 - SSD 256 GB - HDD 2 TB - macOS High Sierra

For Gaming: 34" Monitor - Ryzen 3600 - 32 GB DDR4 2400 - nVidia RTX2080 - SSD 1.25 TB - HDD 10 TB - Win10 Pro - TM HOTAS Cougar

Mobile: iPad Pro 12.9" of 256 GB

lesthegrngo

lesthegrngo

Posted
  • Author
Posted

Frustratingly the response to the ticket was to essentially ask me to repeat what I already did from the suggestions above, neatly ignoring the fact that the ticket was titled 'Reactivating DLC bought as a DVD'

I even quoted a link to this thread hoping they would look and see what had been done. 

I've replied stressing the need for the reactivation, but I am not optimistic

Les

lesthegrngo

lesthegrngo

Posted
  • Author
Posted

Got it back now, the instructions said to redownload it, as the authorisation was still active. Happy to say that it worked, so all good now

Cheers for the assistance guys

Les

  • Like 4
macedk

macedk

Posted
Posted
On 6/18/2023 at 12:16 PM, lesthegrngo said:

Got it back now, the instructions said to redownload it, as the authorisation was still active. Happy to say that it worked, so all good now

Cheers for the assistance guys

Les

Good to hear 🙂

OS: Win10 home 64bit*MB: Asus Strix Z270F/

CPU: Intel I7 7700k /Ram:32gb_ddr4

GFX: Nvidia Asus 1080 8Gb

Mon: Asus vg2448qe 24"

Disk: SSD

Stick: TM Warthog #1400/Saitek pro pedals/TIR5/TM MFDs

[sIGPIC][/sIGPIC]

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