Authorization failed

[Biga42]

dont know why I am receiving this message every time a Start DCS....I have bought these modules....

Edited June 26, 2023 by Biga42

[Nevyn]

I am getting it as well, but only on the mig 19 module which I own. I do have both the apache and the harrier but no problems with them.... so far.

 

EDIT: I bought the Mig19 module on steam and then migrated it to stand alone, so that could be the problem, if I recall correctly this has happened before.

 

null

Edited June 26, 2023 by Nevyn

[MattCri]

im having the same issue, the modules i got from steam are deactivated

[maximov]

Please create a ticket to technical support

 

[MattCri]

2 hours ago, maximov said:

Please create a ticket to technical support

 

i tried but the page isn't working for me, there is no button to create the ticket

[Nevyn]

Sent a ticket to ED, this is the response:

This license was auto deactivated by "Steam check license agent on DCS server".

Please get this license again to your DCS account.
https://www.digitalcombatsimulator.com/en/support/faq/steam/#3303126

 

So my issue resolved.

Edited June 26, 2023 by Nevyn

[Bossco82]

This has happened to me too, I lost the F-14, FA-18, F-86, Flaming Cliffs and the Persian Gulf Map. I have opened a ticket with ED.

[MattCri]

2 hours ago, Nevyn said:

Sent a ticket to ED, this is the response:

This license was auto deactivated by "Steam check license agent on DCS server".

Please get this license again to your DCS account.
https://www.digitalcombatsimulator.com/en/support/faq/steam/#3303126

 

So my issue resolved.

 

thank you, issue solved

[Biga42]

Solved, was necessary to bind the steam modules again. To anyone having this problem, go to your DCS acount, profile, click in Edit and look for steam in the right pane and transfer your licenses.

Edited June 27, 2023 by Biga42

[BIGNEWY]

Hi, 

if you have made purchases on steam and linked your steam account to DCS please go to your DCS account on our website and hit the get licences button again 

Sometimes the steam API has issues. 

If you are still having issues 

Please contact technical support here 
https://www.digitalcombatsimulator.com/en/support/
or email support@digitalcombatsimulator.com

The guide below will help you provide the data needed.
https://www.digitalcombatsimulator.com/en/support/faq/support_ticket/

Thank you
Eagle Dynamics