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  • 2 months later...
Posted
On 4/10/2024 at 6:42 AM, PluckyUnderdog said:

Encountered any disconnection issues with your throttle or stick, Greg? Just curious.

Maybe once or twice with the stick over 2 years, but I can't say what was at fault. Since I got my new laptop it hasn't happened. I unplugged and replugged without quitting DCS and it worked fine.

  • Like 1
Posted

Cheers. Yeah I've had it happen a few times since I got the Viper hotas around 3 months ago. Maybe 5 or 6 times. Frustrating, currently trying to resolve it with their support. Hopefully it can be sorted as I like the product, but may need to pursue a refund here as tbh it's not acceptable, it happening so frequently.

 

Again, thanks for the response. 👍

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i7 12700, 3070ti, 64GB Orion 2 F16EX grip and throttle, Thrustmaster TPR pedals

Posted (edited)

I also have these disconnecting issues. Support is not helpful. I'm not sure what to do about it anymore, either put up with it or try to return/chargeback. I like the hardware, but it disconnects every few hours on both the stick and throttle independently. In SP it was tolerable (I can pause and wait), but I've started to play more MP and here it is not, it's not acceptable that I die every few hours due to $600 joystick disconnecting for 30 seconds.

If somebody manages to resolve this issue with WW support or otherwise, I'd appreciate it if you let me know. They claim they never heard of it happening 😐

I have also reinstalled a fresh system, bought a new motherboard and CPU, still happens all the same. 

Edited by PawlaczGMD
  • Like 1
Posted
On 4/12/2024 at 8:59 AM, PluckyUnderdog said:

Cheers. Yeah I've had it happen a few times since I got the Viper hotas around 3 months ago. Maybe 5 or 6 times. Frustrating, currently trying to resolve it with their support. Hopefully it can be sorted as I like the product, but may need to pursue a refund here as tbh it's not acceptable, it happening so frequently.

 

Again, thanks for the response. 👍

 

On 4/12/2024 at 9:23 AM, PawlaczGMD said:

I also have these disconnecting issues. Support is not helpful. I'm not sure what to do about it anymore, either put up with it or try to return/chargeback. I like the hardware, but it disconnects every few hours on both the stick and throttle independently. In SP it was tolerable (I can pause and wait), but I've started to play more MP and here it is not, it's not acceptable that I die every few hours due to $600 joystick disconnecting for 30 seconds.

If somebody manages to resolve this issue with WW support or otherwise, I'd appreciate it if you let me know. They claim they never heard of it happening 😐

I have also reinstalled a fresh system, bought a new motherboard and CPU, still happens all the same. 

 

 

Are you guys using powered hubs?

Intel I5 13600k / AsRock Z790 Steel Legend / MSI  4080s 16G Gaming X Slim / Kingston Fury DDR5 5600 64Gb / Adata 960 Max / HP Reverb G2 v2

Virpil MT50 Mongoost T50 Throttle, T50cm Base & Grip, VFX Grip, ACE Interceptor Rudder Pedals w. damper / WinWing Orion2  18, 18 UFC & HUD, PTO2, 2x MFD1  / Logitech Flight Panel / VKB SEM V  / 2x DIY Button Box

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Posted
On 4/14/2024 at 9:43 PM, Nightdare said:

 

 

Are you guys using powered hubs?

Yep. A 10W powered hub, it's a 7 port one, I only have three things plugged into it, the hotas being two of them. It still happens. 

i7 12700, 3070ti, 64GB Orion 2 F16EX grip and throttle, Thrustmaster TPR pedals

Posted

Are you in the US? I wonder if it has anything to do with US using a lower voltage. It shouldn't, given that it's all converted to DC, anyway, but weirder things have happened.

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