Game Crashes when loading a mission

[EagleEye]

I thought, you have the Ace Mega Codecs pack installed. Doesn`t BS using ogg files? Couldn`t you de-install this ogg encoder, reboot, then try running BS?

[Koenigstiger]

All it does is convert them to something else when I ask it to, otherwise it has no effect on any files...

 

No, I don't have any Ace Mega codecs installed, that was the other guy in this thread, I kind of hi-jacked his thread a little bit as I didn't want to start a completley new thread for a similar problem.

[EagleEye]

Hmm, I re-read this thread and find out that BS was running fine on your system. What changed since then?

[EtherealN]

Koenigstiger, do you have any other really intensive applications or games? Do they exhibit problems? [Nevermind, I just read back to your previous posts and you do clearly state that it does not affect other games.]

 

You could run memtest (memtest.org) to test your RAMsticks for faults, but if that were the cause then this really should not be only happening with DCS.

 

I analyzed the error.txt you posted before and the fact that there's so many things going "not found" and similar has me pondering. Something seems to be inhibiting it's access to files. This kind of error is something I have mostly seen in association with codecs or bad installation directories (or, in other programs, faulty HDD or RAM). You could attempt removing that encoder you have. If it doesn't change anything you can always reinstall that - just make sure to reboot after removing it. It could possibly have auto-updated or something like that and introduced a problem that way.

[Panzertard]

The short suggestion(s) list:

* Have you tried to install / start the game as Administrator - and with UAC turned off?

* Are there any other Software related to Security (Inet / Antispam / Antivir) that you could try to disable while installing / starting the game?

 

And can you check the Evenlog, Application (rightclick "My Computer" and select "Manage") - for any relevant and related crashes occuring at the same time as you install / or start the game.

 

The long explanation:

The crash you have there indicates a problem with getting some information the game needs to run. Not entirely sure what - but is redirected through the Secur32 API in Windows.

I've dug up some related problems on MSDN/TEchnet - where Vista 32bit showed the similar symptoms.

ED might have an idea why this is a problem with their application on Vista 32.

 

Crash in GetUserName()

 

The chap in the OP tried to use another API call, but it was piped through Secur32 as well - probably due to security / UAC.

Additionally - it's been observed some crashes with people using VB/Script - not sure if the scripting engine in windows might redirect some request through that API either. If that affects any LUA script/modules.

 

 

I have a similar problem, when I first got the game, it was fine. I could load missions and stuff but one day, it just kept crashing saying 'DCS etc has stopped responding' and going back to the game menu.

 

The actual game .exe has broken somewhere as when I try to load a mission, wether it's training, multiplayer or a single mission, it loads all the way in to about 75% including dropping out to windows and loading back in but then it freezes or crashes. Once that happens the menu loads back up again as if nothing happened.

 

This only happened a few weeks after playing the game, not long after I defragged my hardrive so I assumed that caused some kind of corruption. Today I reinstalled the game hoping to play but only to find that I still have this problem.

 

I'm running Vista 32bit

Geforce 8800Gt with latest drivers

4Gb RAM

500Gb Hardrive

 

Any help would be appreciated, it can't be my antivirus or anything, I didn't have any problems with it before and it doesn't affect any other games (Symantec antivirus).

 

Just looked in the crash file, opened it with notepad and I see this:

 

# -------------- 20090503-160045 --------------

C:\Windows\system32\Secur32.dll

# C0000005 ACCESS_VIOLATION at 761921B3 01:000011B3

#

# EAX = 4782F3C0

# EBX = 00000000

# ECX = 00000000

# EDX = 00000000

# ESI = 4782F3C0

# EDI = 00000000

# CS:EIP = 001B:761921B3

# SS:ESP = 0023:4782F390 EBP = 4782F3A0

# DS = 0023 ES = 0023 FS = 003B GS = 0000

# Flags = 00010246

761921B3 4782F3A0 0001:000011B3 C:\Windows\system32\Secur32.dll

761921B3 4782F3A0 0001:000011B3 C:\Windows\system32\Secur32.dll

7619233A 4782F4C4 0001:0000133A C:\Windows\system32\Secur32.dll GetUserNameExW()+FF

76192264 4782F4E8 0001:00001264 C:\Windows\system32\Secur32.dll GetUserNameExW()+29

7657B19B 4782F4FC 0001:0001A19B C:\Windows\system32\ADVAPI32.dll GetUserNameW()+15

0FED7A02 4782FF94 0001:00006A02 C:\Program Files\Saitek\DirectOutput\DirectOutput.dll DirectOutput_SetProfile()+6712

77ABE4B6 4782FFD4 0001:0003D4B6 C:\Windows\system32\ntdll.dll RtlInitializeExceptionChain()+63

77ABE489 4782FFEC 0001:0003D489 C:\Windows\system32\ntdll.dll RtlInitializeExceptionChain()+36

 

If I need to add anything else, let me know. Really want to get back into playing this!

Edited June 10, 2009 by Panzertard

[Koenigstiger]

The short suggestion(s) list:

* Have you tried to install / start the game as Administrator - and with UAC turned off?

* Are there any other Software related to Security (Inet / Antispam / Antivir) that you could try to disable while installing / starting the game?

 

And can you check the Evenlog, Application (rightclick "My Computer" and select "Manage") - for any relevant and related crashes occuring at the same time as you install / or start the game.

 

The long explanation:

The crash you have there indicates a problem with getting some information the game needs to run. Not entirely sure what - but is redirected through the Secur32 API in Windows.

I've dug up some related problems on MSDN/TEchnet - where Vista 32bit showed the similar symptoms.

ED might have an idea why this is a problem with their application on Vista 32.

 

Crash in GetUserName()

 

The chap in the OP tried to use another API call, but it was piped through Secur32 as well - probably due to security / UAC.

Additionally - it's been observed some crashes with people using VB/Script - not sure if the scripting engine in windows might redirect some request through that API either. If that affects any LUA script/modules.

 

People have mentioned these codecs...I really don't know what and where these codecs are but if someone could tell me where to find them, I'd happily try uninstalling them or whatever.

 

As for changing anything scince last time Blackshark run, the only things would be windows updates but they're mostly security updates which I don't really want to go changing/uninstalling.

 

I've tried installing the game with my antivirus off but still have the problem.

 

I don't see anything in the event logs regarding anything along the lines of DCS crashing or program hangs so, not sure about that.

 

As for the long explanation, I really don't understand much of that haha. If you could simplify some terms, I might be able to pick up on what you're getting at.

 

Thanks much people!

[Panzertard]

People have mentioned these codecs...I really don't know what and where these codecs are but if someone could tell me where to find them, I'd happily try uninstalling them or whatever.

You dont have them - that was the otehr guy, and someone else thought it was you - it's a mess. Just ignore the codecs, because you havent installed any - you run standard Windows builtin codecs.

 

I've tried installing the game with my antivirus off but still have the problem.

- Tried to run the game without it too?

- Sure you dont have a virus messing up things for you? (Maybe scan with the Free Housecall from www.antivirus.com or something - a different scanner)

- How about the UAC - turned it off during install?

- Also, maybe, just maybe your user-profile is messed up. In that respect you could try to create a additional user and try launching the game form that account.

- Diskerrors? Run a CMD-prompt and type: CHKDSK C: /F

If it asks to unmount/schedule - answer Yes to that, and reboot.

That way you should have cleared away any potential disk-problems.

 

I don't see anything in the event logs regarding anything along the lines of DCS crashing or program hangs so, not sure about that.

Thats odd - when the game crashes it usually leaves some "errors" in the Application Event Log. Not important though, it would probably have given us much of the same information as you have provided already.

 

As for the long explanation, I really don't understand much of that haha. If you could simplify some terms, I might be able to pick up on what you're getting at.

 

Thanks much people!

 

The technical explanation there is for ED if they should happen to come by :)

[Koenigstiger]

You dont have them - that was the otehr guy, and someone else thought it was you - it's a mess. Just ignore the codecs, because you havent installed any - you run standard Windows builtin codecs.

 

 

- Tried to run the game without it too?

- Sure you dont have a virus messing up things for you? (Maybe scan with the Free Housecall from www.antivirus.com or something - a different scanner)

- How about the UAC - turned it off during install?

- Also, maybe, just maybe your user-profile is messed up. In that respect you could try to create a additional user and try launching the game form that account.

- Diskerrors? Run a CMD-prompt and type: CHKDSK C: /F

If it asks to unmount/schedule - answer Yes to that, and reboot.

That way you should have cleared away any potential disk-problems.

 

 

Thats odd - when the game crashes it usually leaves some "errors" in the Application Event Log. Not important though, it would probably have given us much of the same information as you have provided already.

 

 

 

The technical explanation there is for ED if they should happen to come by :)

 

Okay cool.

 

I don't have that UAC crap turned on as it's annoying. :) I don't have a virus, my system is clean. I usually check once a month or so for virus' and spyware.

 

I have tried launching the game with no antivirus on. Also tried launching 'as admin' setting, I do have full admin access. As for my profile being corrupt, surely that would effect other programs/settings too?

 

I'll give making a guest account a try or something, see if that works..just doing the check disk now, will update. Shouldn't imagine I'd have any errors though.

 

--------------------------

 

Well, no problems found on the disc.

Edited June 12, 2009 by Koenigstiger

[Tez]

Are there any records about the subject in a windows event log? Please check logs via Event Viewer. We need a full error text.

[Koenigstiger]

There are no records about it in my windows even log, I think I mentioned that in a previous post.

 

I've tried playing this on another account but that doesn't work either. Anymore ideas or will the ED people finally help me out? lol

[Koenigstiger]

Right, I've uninstalled the game now. It's taking up space and it's useless in its current state.

 

It's going to stay uninstalled until I get some real help from the team who made the damn game. So basically it looks like I've wasted my time and money...Thanks to those community members who actually tried to help, it is appreciated but I'm very dissapointed with the lack of response from any developers or tech help.

 

Bye for now.

[Panzertard]

Koenigstiger - I could asist you a bit more "up close" and have a look at your system to try to help you. But that involves you joining our Teamspeak over at our place (see the Lebowske link in my signature).

And that you are able to set up a remote dekstop tools so you could share out some of your system event viewer (or other system tools).

 

I'm not giving you any more specific directions right now - because you need to make up your mind if you are willing to trust me with this, and that you are able to spend a little bit of time doing this :)

But if you are - drop me a PM and I'll burn off a few hours togetehr with you to have a look. PS - just bought a motorcycle, so I might not respond to the PM right away - out driving quite a lot :)

[Koenigstiger]

Sure, sounds like an idea... I have teamviewer already installed...could use that as remote connection if you have it. I'll send you a PM now.

 

Your help and time would be greatly appreciated. :)

Edited July 5, 2009 by Koenigstiger

[GamingShogun]

If you find a solution, would you mind letting this thread know? I received the same crash. MP or SP, single missions, or instant action - doesn't matter. Mission begins loading, it gets about 75% of the way through then the sim crashes and the 'after mission' debrief menu pops up.

 

Intel i7 2.6

6GB DDR3

BFG GTX-280

VISTA 64-bit

SB X-fi Fatal1ty Titanium

 

All drivers up-to-date, running 'as admin', and anti-virus disabled. The issue also occurs no matter what game peripherals I have plugged in or not.

[Panzertard]

To be honest - "the same crash" is never the *same* - every time something bad happens the result may look similar - a wrecked car, lots of blod. That doesn't mean the cause or the instigator is the same.

 

Well, the issues Koenigstiger have (had) may be related to so many things - he had an old virus infection that he had cleaned out, but they may have left some damaged files in the system. That and a few other oddities (system did not report quite the things we expected it to report / system events etc).

I suggested that he reinstalled his OS - which he may do one day when he gets the urge to fly DCS:BS. Until then it will remain unresolved.

 

I doubt you have the excact same core problems (old virus fun?) - so starting with a .crash file (or two) and a DXDiag may help a lot. :)

[GamingShogun]

Sure thing! Here is a C&P of a .crash file. I definitely appreciate the insight. I can't make heads or tails of this info.

 

# -------------- 20090718-222912 --------------

àñ�

# C0000005 ACCESS_VIOLATION at 3E0661B0 00:00000000

#

# EAX = 00000001

# EBX = 3E0661A0

# ECX = 3E0661B0

# EDX = 00000001

# ESI = 43569FF8

# EDI = 3E0661B0

# CS:EIP = 0023:3E0661B0

# SS:ESP = 002B:0017F648 EBP = 00000030

# DS = 002B ES = 002B FS = 0053 GS = 002B

# Flags = 00010212

3E0661B0 00000030 0000:00000000

3E0661B0 00000030 0000:00000000

[Ramstein]

things I check for game or application problems. I also make sure these are installed and up date when I do a fresh/re-install of my OS:

 

Windows updates:

DirectX, MS Netframework, C+++ (comes with many programs..), Java, Sound drivers, Video drivers, ..

 

Be careful with codec packages.. but yes, I at least run Divx.

 

Macromedia Flash, Adobe reader..

 

I am probably forgetting something..

I like to run a benchmark like Futuremark 3DMark, if there is going to be a video problem, it will probably show up running this...

[GamingShogun]

Funny thing is that before the sim executable shuts down, and launches the debrief screen, it turns white for about ten seconds....

 

Anyone experiencing similar issues with Nvidia drivers? I have heard of this issue with ATI but not Nvidia.

Edited July 21, 2009 by GamingShogun

[Panzertard]

I'm temped to say drivers - I use 185.85 on a Win7 x64 version - no problems regarding that.

Maybe you could invest some time testing older/ newer drivers?

 

Also - to be ensure that such a "silly issue" like crosslinked files / indexes on your harddrive is not a contributing factor:

Start->Run: CMD.EXE

CHKDSK /F C:

Reboot Y/N: Y

 

Or CHKDSK /F D: if you have a D: harddisk volume with relevant data stored on it (windows / or the game).

[GamingShogun]

Thanks Panzertard, I will try those drivers as well as the Chkdsk method and report back!

[GamingShogun]

Okay, so I tried both methods and it still does not work. I am uploading the new crash and error log files as well as my DxDiag in hopes that someone knows the answer. Thanks again for the responses thus far, all!

DxDiag.txt

DCS-20090722-091313.crash.txt

Error.log.txt

DCS-20090722-091345.crash.txt

[Chizh]

Okay, so I tried both methods and it still does not work. I am uploading the new crash and error log files as well as my DxDiag in hopes that someone knows the answer. Thanks again for the responses thus far, all!

Hello GamingShogun

Your logs don't consist any suspected lines.

Could you inform about your input equipment (keyboard, mouse, joystick)?

[Panzertard]

Chizh - just to update you, the DxDiag there in the previous post contains all that in a very nice list :)

I had a look at it I couldnt see anything suspicious either.

[Chizh]

Thanks Panzertard

 

Concerning GamingShogun's inpur devices.

The DCS BS have some issues with Logitech G15 keyboard, therefore I suggest try to launch game with standard keyboard.

 

Also, could you please inform a mouse name?

Edited July 23, 2009 by Chizh

[GamingShogun]

Thanks Panzertard

 

Concerning GamingShogun's inpur devices.

The DCS BS have some issues with Logitech G15 keyboard, therefore I suggest try to launch game with standard keyboard.

 

Also, could you please inform a mouse name?

 

 

Thanks Chizh, I will try it without the keyboard and report back ASAP!

 

Shoot, that did not work either. It is weird. The simulator loading screen gets about 75% of the way and then turns white for a few seconds. Still sounds like display to me but I have tried the 190, 186, and 185 drivers without luck. Just so odd.

Edited July 24, 2009 by GamingShogun