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DCS Crashes and Pimax Crystal Screen goes Blank.

Nuggetz

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Nuggetz

Nuggetz

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After playing from 10-60 minutes my headset goes blank and DCS crashes. When I look at the latter entries in the Log there is a warning that the track file is too large. This happens in both SP and MP. I have been using the Crystal for 10 months and this problem has only just started in the last 2-3 weeks. 
 

I have done a slow repair on DCS but is still happening. I have also raised a ticket with Pimax but would welcome any help or advice to resolve this issue. Thank You. 
 

ps I have approx 1.0 TB of spare memory at this time. 


Edited by Nuggetz

Ryzen 5950X, MSI  RTX 3080TI, 2 TB SSD, 64GB 3600 MHZ DDR4 RAM, Pimax Crystal and 8KX KDMAS. WINWING F16EX Throttle: FSSB-R3-MKII ULTRA Base/TMWH Joystick: DCS: F16C

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BIGNEWY

BIGNEWY

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Hi Nuggetz

please include the dcs log from the session when it crashes, or the zip folder it created after the crash. 

It should give us some clues. 

thanks

smallCATPILOT.PNG.04bbece1b27ff1b2c193b174ec410fc0.PNG

Forum rules - DCS Crashing? Try this first - Cleanup and Repair - Discord BIGNEWY#8703 - Youtube - Patch Status

Windows 11, NVIDIA MSI RTX 3090, Intel® i9-10900K 3.70GHz, 5.30GHz Turbo, Corsair Hydro Series H150i Pro, 64GB DDR @3200, ASUS ROG Strix Z490-F Gaming, HP Reverb G2

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Nuggetz

Nuggetz

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I have been trying to fix this problem and thought I had made progress when flying two long missions in the Kola map this morning.  I attach this mornings logs.

 

I note there are a lot of XR runtime errors  and that the trackfile was skipped due to the large size. 

 

Any help gratefully received. TY 

dcs.log dcs.log-20240508-073445.zip

Ryzen 5950X, MSI  RTX 3080TI, 2 TB SSD, 64GB 3600 MHZ DDR4 RAM, Pimax Crystal and 8KX KDMAS. WINWING F16EX Throttle: FSSB-R3-MKII ULTRA Base/TMWH Joystick: DCS: F16C

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Flappie

Flappie

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It looks like a VR issue, indeed: 

2024-05-08 07:34:36.121 ERROR   ED_SOUND (13224): IAudioClient::GetCurrentPadding failed: 0x88890004 (AUDCLNT_E_DEVICE_INVALIDATED)
2024-05-08 07:34:36.225 WARNING LOG (8348): 1 duplicate message(s) skipped.
2024-05-08 07:34:36.225 ERROR   VISUALIZER (Main): OpenXR xrWaitFrame failed with error: XR_ERROR_RUNTIME_FAILURE
2024-05-08 07:34:36.225 WARNING WORLD (Main): ModelTimeQuantizer: ANTIFREEZE ENABLED
2024-05-08 07:34:36.226 ERROR   VISUALIZER (10952): xrEndFrame failed with error: XR_ERROR_RUNTIME_FAILURE
2024-05-08 07:34:36.229 ERROR   VISUALIZER (10952): xrBeginFrame 5876.183146 failed with error: XR_ERROR_CALL_ORDER_INVALID
2024-05-08 07:34:36.229 INFO    ED_SOUND (Main): Opening default audio device.
2024-05-08 07:34:36.232 INFO    ED_SOUND (Main): Speaker layout: auto
2024-05-08 07:34:36.232 INFO    ED_SOUND (Main): Driver reports 2 channels with mask 0x3
2024-05-08 07:34:36.232 INFO    ED_SOUND (Main): Using 2 channels at 48000 Hz
2024-05-08 07:34:36.232 INFO    ED_SOUND (Main): Channel layout: Headphones/Stereo
2024-05-08 07:34:36.242 ERROR   VISUALIZER (10952): xrBeginFrame 5876.183146 failed with error: XR_ERROR_CALL_ORDER_INVALID
2024-05-08 07:34:36.249 INFO    ED_SOUND (Main): Opening default audio device.
2024-05-08 07:34:36.251 INFO    ED_SOUND (Main): Speaker layout: forced_stereo
2024-05-08 07:34:36.252 INFO    ED_SOUND (Main): Driver reports 2 channels with mask 0x3
2024-05-08 07:34:36.252 INFO    ED_SOUND (Main): Using 2 channels at 48000 Hz
2024-05-08 07:34:36.252 INFO    ED_SOUND (Main): Channel layout: Headphones/Stereo
2024-05-08 07:34:36.255 INFO    APP (Main): Device unplugged: [HDAUDIO] NVIDIA High Definition Audio
2024-05-08 07:34:36.376 ERROR   VISUALIZER (Main): OpenXR xrWaitFrame failed with error: XR_ERROR_RUNTIME_FAILURE
2024-05-08 07:34:36.387 INFO    APP (Main): Device unplugged: [HDAUDIO] NVIDIA High Definition Audio
2024-05-08 07:34:36.388 ERROR   VISUALIZER (10952): xrBeginFrame 5876.183146 failed with error: XR_ERROR_CALL_ORDER_INVALID
2024-05-08 07:34:36.464 INFO    APP (Main): Device unplugged: [HDAUDIO] NVIDIA High Definition Audio
2024-05-08 07:34:36.616 WARNING LOG (8348): 1 duplicate message(s) skipped.
2024-05-08 07:34:36.616 ERROR   VISUALIZER (Main): OpenXR xrWaitFrame failed with error: XR_ERROR_RUNTIME_FAILURE
2024-05-08 07:34:36.616 WARNING WORLD (Main): ModelTimeQuantizer: ANTIFREEZE ENABLED
2024-05-08 07:34:36.617 INFO    APP (Main): Device unplugged: [SWD] Pimax (NVIDIA High Definition Audio)
2024-05-08 07:34:36.619 ERROR   VISUALIZER (10952): xrBeginFrame 5876.183146 failed with error: XR_ERROR_CALL_ORDER_INVALID
2024-05-08 07:34:36.693 ERROR   VISUALIZER (Main): OpenXR xrWaitFrame failed with error: XR_ERROR_RUNTIME_FAILURE
2024-05-08 07:34:36.699 WARNING LOG (8348): 1 duplicate message(s) skipped.
2024-05-08 07:34:36.699 WARNING WORLD (Main): ModelTimeQuantizer: SAME MODEL TIME
  ...
2024-05-08 07:34:45.033 ERROR   VISUALIZER (10952): xrBeginFrame 5876.183146 failed with error: XR_ERROR_CALL_ORDER_INVALID
2024-05-08 07:34:45.056 INFO    EDCORE (14372): signal caught: 'Abnormal termination'
2024-05-08 07:34:45.056 INFO    EDCORE (14372): try to write dump information
2024-05-08 07:34:45.060 INFO    EDCORE (14372): # -------------- 20240508-073445 --------------
2024-05-08 07:34:45.061 INFO    EDCORE (14372): DCS/2.9.4.53990 (x86_64; MT; Windows NT 10.0.22631)
2024-05-08 07:34:45.063 INFO    EDCORE (14372): C:\WINDOWS\System32\KERNELBASE.dll
2024-05-08 07:34:45.065 INFO    EDCORE (14372): # FFFFFFEA (Unknown exception code) at 00007ffcee3d543c 00:00000000
2024-05-08 07:34:45.066 INFO    EDCORE (14372): SymInit: Symbol-SearchPath: 'C:\Program Files\Eagle Dynamics\DCS World OpenBeta\bin-mt;', symOptions: 532, UserName: 'jimco'
2024-05-08 07:34:45.068 INFO    EDCORE (14372): OS-Version: 10.0.22631 () 0x300-0x1
2024-05-08 07:34:45.069 INFO    EDCORE (14372): 0x000000000006543c (KERNELBASE): RaiseException + 0x6C
2024-05-08 07:34:45.070 INFO    EDCORE (14372): 0x0000000000006be9 (edCore): ed::current_exception_stack_trace + 0x279
2024-05-08 07:34:45.072 INFO    EDCORE (14372): 0x000000000007e695 (ucrtbase): raise + 0x1E5
2024-05-08 07:34:45.072 INFO    EDCORE (14372): 0x000000000007f6a1 (ucrtbase): abort + 0x31
2024-05-08 07:34:45.072 INFO    EDCORE (14372): 0x000000000007edd9 (ucrtbase): terminate + 0x29
2024-05-08 07:34:45.072 INFO    EDCORE (14372): 0x0000000000001ab1 (VCRUNTIME140_1): __NLG_Return2 + 0x961
2024-05-08 07:34:45.072 INFO    EDCORE (14372): 0x000000000000232f (VCRUNTIME140_1): __NLG_Return2 + 0x11DF
2024-05-08 07:34:45.072 INFO    EDCORE (14372): 0x0000000000002389 (VCRUNTIME140_1): __NLG_Return2 + 0x1239
2024-05-08 07:34:45.073 INFO    EDCORE (14372): 0x0000000000004189 (VCRUNTIME140_1): __CxxFrameHandler4 + 0xA9
2024-05-08 07:34:45.073 INFO    EDCORE (14372): 0x00000000000a49ff (ntdll): __chkstk + 0x12F
2024-05-08 07:34:45.073 INFO    EDCORE (14372): 0x000000000001e466 (ntdll): RtlFindCharInUnicodeString + 0xA96
2024-05-08 07:34:45.073 INFO    EDCORE (14372): 0x0000000000054465 (ntdll): RtlRaiseException + 0x195
2024-05-08 07:34:45.073 INFO    EDCORE (14372): 0x000000000006543c (KERNELBASE): RaiseException + 0x6C
2024-05-08 07:34:45.073 INFO    EDCORE (14372): 0x0000000000006ba7 (VCRUNTIME140): _CxxThrowException + 0x97
2024-05-08 07:34:45.073 INFO    EDCORE (14372): 0x0000000000011743 (pimax-openxr): (function-name not available) + 0x0
2024-05-08 07:34:45.073 INFO    EDCORE (14372): 0x0000000000003f12 (pimax-openxr): (function-name not available) + 0x0
2024-05-08 07:34:45.073 INFO    EDCORE (14372): 0x0000000000026656 (pimax-openxr): getRuntimeStatus + 0x113E6
2024-05-08 07:34:45.073 INFO    EDCORE (14372): 0x0000000000027c31 (pimax-openxr): getRuntimeStatus + 0x129C1
2024-05-08 07:34:45.073 INFO    EDCORE (14372): 0x0000000000029333 (ucrtbase): _recalloc + 0xA3
2024-05-08 07:34:45.074 INFO    EDCORE (14372): 0x000000000001257d (KERNEL32): BaseThreadInitThunk + 0x1D
2024-05-08 07:34:45.386 INFO    EDCORE (14372): Minidump created.

 

Is your Pimax headset/software up-to-date?

The issue starts with "AUDCLNT_E_DEVICE_INVALIDATED". I take it it's an audio component of your headset. It could be caused by a faulty headset but I'm not sure.

Don't accept indie game testing requests from friends in Discord. Ever.

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Nuggetz

Nuggetz

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Thank you for your help. I did recently download the ECHO19 Core update to my existing ECHO19 sound mod but I did delete the new Core update just in case it was that causing the problem. I need to uninstall the original ECHO19 files as well and then reinstall the base module only. Fingers cross that fixes it. 
 

thanks again. 

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Ryzen 5950X, MSI  RTX 3080TI, 2 TB SSD, 64GB 3600 MHZ DDR4 RAM, Pimax Crystal and 8KX KDMAS. WINWING F16EX Throttle: FSSB-R3-MKII ULTRA Base/TMWH Joystick: DCS: F16C

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Nuggetz

Nuggetz

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4 hours ago, II.JG1_Vonrd said:

Are you using the passthrough option? I get the same delayed crash when using it. When I disable passthrough, no crashing even in 3 hour sessions.

 

Thank you for your suggestion. I don’t use pass through. 
 

it is early days but I think the Echo19 Core update may have been the root cause. I have deleted the Core update and at least temporarily deleted the ECHO19 sound module. I ran two long missions last night with no crashes in SP Mode. This morning I  plan on doing some MP missions. If that works without crashes I will consider the problem resolved. I shall report back later. 

Ryzen 5950X, MSI  RTX 3080TI, 2 TB SSD, 64GB 3600 MHZ DDR4 RAM, Pimax Crystal and 8KX KDMAS. WINWING F16EX Throttle: FSSB-R3-MKII ULTRA Base/TMWH Joystick: DCS: F16C

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Nuggetz

Nuggetz

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I have been hopeful that I might have fixed things but the crashes continue.  I attach the latest log which shows a number of errors and warnings but I cannot figure out what is going on.  Any suggestions please?

dcs.log

Ryzen 5950X, MSI  RTX 3080TI, 2 TB SSD, 64GB 3600 MHZ DDR4 RAM, Pimax Crystal and 8KX KDMAS. WINWING F16EX Throttle: FSSB-R3-MKII ULTRA Base/TMWH Joystick: DCS: F16C

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hornblower793

hornblower793

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Do you have hot plugging of devices enabled in DCS?

The bottom of the log has lots messages showing disconnect / reconnect of USB devices associated with the headset and Nvidia audio

Windows 11 Home ¦ Z790 AORUS Elite AX motherboard ¦ i7-13700K ¦ 64GB Corsair Vengeance DDR5 memory @ 5600MHz ¦ Samsung 990 Pro 1TB SSD for OS, Samsung 980 Pro 2TB SSD for DCS ¦ MSI GeForce RTX 4090 Gaming X Trio 24GB ¦ Virpil WarBRD base with VFX grip, Thrustmaster A10c and F/A-18 grips ¦ VKB Gunfighter Mk4 and MCG Pro ¦ Thrustmaster Warthog Throttle ¦ VKB STECS Throttle ¦ Virpil TCS rotor base with Shark and AH-64D  grips ¦ MFG Crosswinds ¦ Total Controls Multi-Function Button Box ¦ Pimax Crystal

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Nuggetz

Nuggetz

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I will check next time I log in. Thank you for the suggestion. 

Ryzen 5950X, MSI  RTX 3080TI, 2 TB SSD, 64GB 3600 MHZ DDR4 RAM, Pimax Crystal and 8KX KDMAS. WINWING F16EX Throttle: FSSB-R3-MKII ULTRA Base/TMWH Joystick: DCS: F16C

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Nuggetz

Nuggetz

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After much investigation I have found a work around. 
 

if I disable eyetracking and auto IPD the headset no longer goes blank thus crashing DCS 10-60 minutes into a session. Note: eyetracking and and auto IPD work fine right up to the crash so it’s not a calibration failure. Historically I had connected the Pimax Crystal data cable to a USB 2.0 (not USB 3.0) which had worked fine for months but now I use USB 3.0. More testing over the weekend and then an email to Pimax on Monday!

UPDATE: Following an exchange of emails with Pimax I have restored eyetracking. The solution was to remove the DP cable from the headset socket and disconnect the short cable from that socket direct into the headset. Then the long DP cable is insert directly into the DP socket under the headset top cover. Thus eliminating the short cable altogether. 


Edited by Nuggetz
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Ryzen 5950X, MSI  RTX 3080TI, 2 TB SSD, 64GB 3600 MHZ DDR4 RAM, Pimax Crystal and 8KX KDMAS. WINWING F16EX Throttle: FSSB-R3-MKII ULTRA Base/TMWH Joystick: DCS: F16C

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