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Posted

I CANNOT GET INTO MY ACCOUNT.

 

I do not know what to do.

On login after entering my email and password I get VERIFICATION REQUIRED window to enter code. 

What code? Where di I get it. It is not sent to my email. I installed Google Autheticator app on tab, but I get nothing on it.

What is on going on? What code? Where do I get it?

Posted

What is the correct Google Authenticator app. Becouse there is no such app for Windows desktop. Where do I even get this? The Android app from Google Play is asking for QR code.

I am stuck in a circle logic. Where do I get this autheticator code from. ED what code are asking for?

Posted (edited)

When you set up dual factor authentication you get a code you put into your 2FA app (it doesn't have to be the Google one but IMHO it's convenient), some sites provide it as QR code so you can just scan it. After that your app starts generating codes that change every 30 seconds I think, it's the generated code that you use when you log in.

I think what confuses some people is that there are in fact two codes, one that you use to set up your app (a bit like word of the day in HAVE QUICK) and one that keeps changing and is generated by the app to actually log in

Edited by Dr_Pavelheer
  • Like 1
  • 2 months later...
Posted

Any other solution for this??? Can't buy anything on the site. Yesterday it was all good, today i need the same verification code witch i don't know how to get.

This is frustrating...

Posted
1 minute ago, Anoobis_mz said:

Any other solution for this??? Can't buy anything on the site. Yesterday it was all good, today i need the same verification code witch i don't know how to get.

This is frustrating...

The verification code will appear on your authenticator app when you open it. 

  • Like 1
Posted
7 minutes ago, Anoobis_mz said:

How do i get the app? Couldn't find a way to install on my PC and i am using an iPhone not android.

Go to the app store and search for "Authenticator". There should be dozens of apps around.

  • 2 months later...
Posted

j arrive a me connecté a mon compte dcs mais quand je veux essayé des modules gratuit google authenticator ne fonctionne pas il ne se passe rien ?

  • 3 weeks later...
Posted

 

Google authenticator does not work at all for me either, had to have it disabled to log into my account (I sent email to support & they disabled it). Reset it up but the ED website does not take any of the codes I see in the app so I cannot Trial any modules, its completely pointless.

Posted
1 hour ago, Akicker1 said:

 

Google authenticator does not work at all for me either, had to have it disabled to log into my account (I sent email to support & they disabled it). Reset it up but the ED website does not take any of the codes I see in the app so I cannot Trial any modules, its completely pointless.

Use another app. Microsoft's always worked for me. 

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