Pimax Play v1.29.01

[Calvin.Pimax]

Pimax Play v1.29.01

Download:  
https://dlappstore.pimax.com/release/play/PimaxPlaySetup_Release_toC_V1.29.01.01.07_202408231752.exe

Release Notes: 

This version is compatible with all Pimax headsets, except for the 4K.

General:

• Fixed an issue where finger tracking for Lighthouse controllers were not working correctly in the SteamVR beta version.
• Fixed an issue where Lighthouse controller switch off unexpectedly. 

Crystal Light:
Firmware: 1.0.6

• Optimized the Crystal Light tracking algorithm.
• Addressed an issue where the headset would occasionally stutter when moving. 
• Fixed various tracking anomalies that occurred in certain scenarios.

Note: The upscale mode for Crystal Light is currently under debugging. Once we've fixed the bugs, it will be available for public release.

[Hartsblade]

@Calvin.Pimax

I wad wondering if you can shine some light on a lond standing issue where PimaxPlay needs to be excluded from Anti-virus scans in order to avoid ramped up CPU usage (even when the hmd is off or idle) causing higher then normal CPU temperatures. 

This link is just one example for reference. 

 

[Nodak]

My light's firmware is 1.0.7 from pimax play version 1.28.01.01 which they yanked fairly quick, but I'm still running it, can't see anything bad or broke in my use.

[Calvin.Pimax]

18 hours ago, Hartsblade said:

@Calvin.Pimax

I wad wondering if you can shine some light on a lond standing issue where PimaxPlay needs to be excluded from Anti-virus scans in order to avoid ramped up CPU usage (even when the hmd is off or idle) causing higher then normal CPU temperatures. 

This link is just one example for reference. 

 

Yes sir.

 

8 hours ago, Nodak said:

My light's firmware is 1.0.7 from pimax play version 1.28.01.01 which they yanked fairly quick, but I'm still running it, can't see anything bad or broke in my use.

There's a bug we need to fix when switching the refresh rate to 90Hz Upscale.

That's why we removed it. The 1.28v was intended to be a beta version, but it was mistakenly published.

[Hartsblade]

10 hours ago, Calvin.Pimax said:

Yes sir.

 

There's a bug we need to fix when switching the refresh rate to 90Hz Upscale.

That's why we removed it. The 1.28v was intended to be a beta version, but it was mistakenly published.

Thank you. Please let me know what you find out.

[paul2437]

Pimax Play v1.29.01  Using Pimax Crystal Flightsim version. For Calvin.

Latest Pimax PLay 1.29 headset keeps crashing out of game not just DCS others as well. Front of headset gets very hot. Tried reinstalling etc still no difference. 

[Keith Briscoe]

saw this OP and thought, cool... maybe just maybe the tracking will stop randomly floating away from center.... Then I see post above from @paul2437.
 

Anyone have good news to report?

 

I am crystal light user who started with such optimism and tolerance... starting to get very frustrated though.

 

Ok, I want to be fair... I've tried a number of things then I just opened the blinds for the window that is right next to my simrig. It appears that may have helped. More testing.. but I am hopeful and approaching optimistic again.

Edited August 29, 2024 by Keith Briscoe

[Calvin.Pimax]

@Keith Briscoe The tracking is floating randomly? Are you on Discord? If so, please add me - kehweng. I'll loop in our tech support in a group chat. He's focused on resolving tracking issues, so maybe you can provide more details there.

18 hours ago, paul2437 said:

Pimax Play v1.29.01  Using Pimax Crystal Flightsim version. For Calvin.

Latest Pimax PLay 1.29 headset keeps crashing out of game not just DCS others as well. Front of headset gets very hot. Tried reinstalling etc still no difference. 

@paul2437 , before rolling back to an earlier version, could you please export a log file for me?

Regarding the crashes you mentioned, do they occur immediately when the game launches, or does the game freeze and crash after some time?

Edited August 30, 2024 by Calvin.Pimax
tag

[paul2437]

Sorry

I already rolled back to version 1.18.03 so no logs. I have uninstalled DCS world due to frustration with the games stability both VR and 2D. The crashes occurred at varying times from initially entering the game to in flight after 2-3 minutes and thats at 72hz-90hz and 120hz all occasions it would freeze then crash. As the openxr toolkit and pimaxxr are no longer supported by the author I dont know if thats an issue. In all there are to many variables to pinpoint the main issue but eyetracking seems to be the main culprit. Another point is if you have your mouse polling rate above 500 that also induces visual lag stuttering and eventual crashes. I have got the headset working in another sim after lengthy windows 11 reinstall and PC bios change. 

UPDATE

I will reinstall DCS and PImaxplay 1.29 to see if the windows reinstall and BIOS update made any difference.

Edited August 30, 2024 by paul2437

[Calvin.Pimax]

Thanks, and please keep me posted.

Regarding the freeze issue, we are aware that this occurs at 120Hz, and our engineers are currently working on resolving it.

[Keith Briscoe]

14 hours ago, Calvin.Pimax said:

@Keith Briscoe The tracking is floating randomly? Are you on Discord? If so, please add me - kehweng. I'll loop in our tech support in a group chat. He's focused on resolving tracking issues, so maybe you can provide more details there.

@paul2437 , before rolling back to an earlier version, could you please export a log file for me?

Regarding the crashes you mentioned, do they occur immediately when the game launches, or does the game freeze and crash after some time?

 

Hi @Calvin.Pimax I am on discord, but cannot find a "kehweng".
Unfortunately, floating has returned even after having more natural light in room... ugh.  I would gladly accept some connection with tech support. Thx.

[oCMANo]

@Calvin.Pimax for whatever reason this update didn't show up in the client when you were on a older version Settings > Current Version and run the Check for Updates.  That would report I was already on the 'latest version'.  Had to download from the link to get the update.  Might need to make sure the Check for Updates is actually working in client?

Edited August 30, 2024 by oCMANo

[Nodak]

Updater don't work, a known issue, hasn't for quite a while.

[Panzerlang]

Just checked and same, the updater in the Pimax app tells me I'm on the latest version (1.18). Just another reason why I won't be upgrading to the Crystal Super. They stop making advertised accessories and the software remains janky across the board (why does the pass-through continually turn itself off?).

[Calvin.Pimax]

12 hours ago, oCMANo said:

@Calvin.Pimax for whatever reason this update didn't show up in the client when you were on a older version Settings > Current Version and run the Check for Updates.  That would report I was already on the 'latest version'.  Had to download from the link to get the update.  Might need to make sure the Check for Updates is actually working in client?

 

This is a known issue. The update prompt didn't reach all users, so when you click "Check for Updates," nothing will pop up. We're working on a fix.

7 hours ago, Panzerlang said:

(why does the pass-through continually turn itself off?)

Are you using the Crystal? If so, try bypassing the hub and connect the USB directly to your motherboard.

[paul2437]

Hi Calvin

As requested crash logs etc. Crystal Headset restart headset function not working for me via pimaxplay I have to reboot my computer. I am away after today for 10 days I will pick up when I return. I will be able to see your reply via another device. 

main.log dcs.log-20240831-105623.zip dcs.log-20240831-104719.zip renderer.log

[Panzerlang]

4 hours ago, Calvin.Pimax said:

 

Are you using the Crystal? If so, try bypassing the hub and connect the USB directly to your motherboard.

I did that for a long time and then it started killing something else (can't remember what). So I dug out the hub (took me over an hour to find it, lol) and it fixed whatever the problem was.

I've had this Crystal for well over a year now and still with all the issues. Updater doesn't work and you say "we're working on a fix"? Did you type that with a straight face? How long ago did the Crystal go on general sale and Pimax is still having to "fix" fundamental software components? And you want, or even expect, people to buy or upgrade to the Super?! Sure, a lot of people who have no experience in the field might buy one but there are sure as hell thousands who will say "when hell freezes over!" Pimax asked for a second chance, you blew it and you won't be getting any more from those who know the history.

[Calvin.Pimax]

On 8/31/2024 at 7:15 PM, paul2437 said:

Hi Calvin

As requested crash logs etc. Crystal Headset restart headset function not working for me via pimaxplay I have to reboot my computer. I am away after today for 10 days I will pick up when I return. I will be able to see your reply via another device. 

main.log 636.46 kB · 0 downloads dcs.log-20240831-105623.zip 7.07 MB · 0 downloads dcs.log-20240831-104719.zip 7.17 MB · 0 downloads renderer.log 11.78 kB · 0 downloads

Thank you! I've forwarded this to the developer team for further investigation.

[Calvin.Pimax]

The updater didn’t push the update prompt to users because we didn’t enable the push notification on the system. This explains why users won’t receive any update when clicking on "Check for Updates."

 

[Panzerlang]

5 hours ago, Calvin.Pimax said:

The updater didn’t push the update prompt to users because we didn’t enable the push notification on the system. This explains why users won’t receive any update when clicking on "Check for Updates."

 

Kind of a Catch-22 scenario. Might be a good idea in that case to provide a link here so people can do a manual update.

[maxTRX]

I learned about updates from ED  so until I'm positively certain all possible crap have been cleaned up and things are working 'for sure' not just in a changelog... I'm not updating anything.  So far I haven't run into any issues... some 'weirdness' perhaps but eventually managed to work with it.  So... my anti-update firewall is up for now, lol.

[Calvin.Pimax]

The download link is provided in the thread. 

[Panzerlang]

21 hours ago, Calvin.Pimax said:

The download link is provided in the thread. 

Oops, oh yeah.  Thank you. Does the updater work in 1.29?

Edited September 3, 2024 by Panzerlang

[Nodak]

Only the firmware updater.

[paul2437]

 

Hi Calvin 

Any feedback from the logs I sent you.

Edited September 15, 2024 by paul2437