Authorization Failed - P-51 Disabled

[jda8818]

Obtained and installed the F5-E update today, and since then my Authorization fails at login and I'm messaged that the my P-51 is being disabled.

The P-51 appears in my in-game module manager as enabled.  However the new launcher list of files does not contain the P-51. Hence the failure I suppose.  Has been working fine although I haven't flown the P-51 recently.

Tried a repair without change.

As always, any and all suggestions or advice is appreciated,

jda8818

 

[MAXsenna]

Obtained and installed the F5-E update today, and since then my Authorization fails at login and I'm messaged that the my P-51 is being disabled.
The P-51 appears in my in-game module manager as enabled.  However the new launcher list of files does not contain the P-51. Hence the failure I suppose.  Has been working fine although I haven't flown the P-51 recently.
Tried a repair without change.
As always, any and all suggestions or advice is appreciated,
jda8818
 

Did your Anti-Virus solution kill it off?

Sent from my SM-A536B using Tapatalk

[pete_auau]

check  your  quarantine  in  your  anti  virus  most likely  it  quarantined  the  exe, had this awhlie ago  now i got all my trusted  addons excluded  from  my anti  virus

[jda8818]

Thanks to MAXsenna and pete_auau for their responses/suggestions, but I can't find any quarantined files that relate to DCS, and nothing since June of this year.  Doesn't seem like a quarantine issue.

 

Jda8818

Edited December 5, 2024 by jda8818
More Info

[jda8818]

More Info:

P-51D file appears in C:\Program Files\Eagle Dynamics\DCS World OpenBeta\Mods\aircraft\My Aircraft including P-51D.  It appears that this is the folder that contains those modules that I have purchased.

jda8818

[MAXsenna]

Thanks to MAXsenna and pete_auau for their responses/suggestions, but I can't find any quarantined files that relate to DCS, and nothing since June of this year.  Doesn't seem like a quarantine issue. .
Jda8818

 
 
First! As a precaution, NEVER give serial numbers and purchase numbers. Edit your post! We don't work for ED, and we don't need them.
Right, seems your Anti-Virus might be innocent, even if it still will be my greatest hunch. Which one are you using?
Can you just try to exclude the DCS folders in your AV? Both in Saved Games and the Eagle Dynamics installation folder? THEN perform a full slow repair. That should bring back any potentially quarantined file. (Will be the first report I've seen of the Mustang I'll admit). And even make DCS load faster.

Edit: Removed double quote and order number.

Sent from my SM-A536B using Tapatalk
 
 

Edited December 6, 2024 by MAXsenna

[jda8818]

Found the P-51D in the 'Piston Engine' section of the launcher, and cycled in on and off.  Performed another repair.  Brought up another machine and logged in (as myself) and the P-51 was available in that case on that machine.  Went back to my main machine and it is working now as well.  Using Malwarebytes.

So problem solved.  Actually it went away.  I'm not sure why.  I going to exclude the DCS folders in my AV scan material as a matter of course.

jda8818

PS: I edited my post which was the subject of MAXsenna's reply to this thread.  But apparently I can't edit the reposted quote.  So if the reply needs to be edited/deleted please do so.

[MAXsenna]

Found the P-51D in the 'Piston Engine' section of the launcher, and cycled in on and off.  Performed another repair.  Brought up another machine and logged in (as myself) and the P-51 was available in that case on that machine.  Went back to my main machine and it is working now as well.  Using Malwarebytes.
So problem solved.  Actually it went away.  I'm not sure why.  I going to exclude the DCS folders in my AV scan material as a matter of course.
jda8818
PS: I edited my post which was the subject of MAXsenna's reply to this thread.  But apparently I can't edit the reposted quote.  So if the reply needs to be edited/deleted please do so.

So all is good? Excellent!

Sent from my SM-A536B using Tapatalk

[pete_auau]

6 hours ago, jda8818 said:

Found the P-51D in the 'Piston Engine' section of the launcher, and cycled in on and off.  Performed another repair.  Brought up another machine and logged in (as myself) and the P-51 was available in that case on that machine.  Went back to my main machine and it is working now as well.  Using Malwarebytes.

So problem solved.  Actually it went away.  I'm not sure why.  I going to exclude the DCS folders in my AV scan material as a matter of course.

jda8818

PS: I edited my post which was the subject of MAXsenna's reply to this thread.  But apparently I can't edit the reposted quote.  So if the reply needs to be edited/deleted please do so.

send  a support  ticket  in  you need  to get  them  to remove  the serial numbers

[jda8818]

I stated the order number, not the serial or license number.  I specifically omitted calling out the license number and indicated that I had it if it became necessary.  This portion of the forum  is designated to provide a customer service function.  I edited my post and removed the order number.  MAXsenna reposted my post and that is the only remnant of the situation to include the order number.   Was it necessary for MAXsenna to repost what is apparently a very sensitive number?  Is it possible for MAXsenna to edit his own post?  Am I able to ask that someone else's post be edited because I ask that it be done?  

If MAXsenna wants me to submit a support ticket I will be happy to do so. 

 

Edited December 6, 2024 by jda8818

[MAXsenna]

33 minutes ago, jda8818 said:

I stated the order number, not the serial or license number.  I specifically omitted calling out the license number and indicated that I had it if it became necessary.  This portion of the forum  is designated to provide a customer service function.  I edited my post and removed the order number.  MAXsenna reposted my post and that is the only remnant of the situation to include the order number.   Was it necessary for MAXsenna to repost what is apparently a very sensitive number?  Is it possible for MAXsenna to edit his own post?  Am I able to ask that someone else's post be edited because I ask that it be done?  

If MAXsenna wants me to submit a support ticket I will be happy to do so. 

 

Thanks! I made a faux pa's. I have now edit it. Something went wrong. Hence the double quote which I've also removed. 

Cheers! 

[jda8818]

Thank you MAXsenna!  We're done with this!

Cheers back at ya!

jda8818

PS: I'm enjoying the new fog!

 

[MAXsenna]

Thank you MAXsenna!  We're done with this!
Cheers back at ya!
jda8818
PS: I'm enjoying the new fog!
 

Me too!

Sent from my SM-A536B using Tapatalk

[draconus]

10 hours ago, MAXsenna said:

purchase numbers

What is so bad about posting order number, I'm curious? It is just an index to point to your own order, connected only to your own transation and account - useless for anybody outside customer service.

Edited December 6, 2024 by draconus

[MAXsenna]

What is so bad about posting order number, I'm curious? It is just an index to point to your own order, connected only to your own transation and account - useless for anybody outside customer service.

Probably not. Better safe than sorry I guess.

Sent from my SM-A536B using Tapatalk