G940 and Win7 ultimate 64 bit - blue screen crash

[hreich]

I am using G940. Intel E6400, Gigabyte 965-s3 mbo, Nvidia 8800gt, Win7 ultimate 64 bit, Logitech g940 software 5.08 64bit. I am getting blue screen crash, whne I use S5 button as shift and any of the other buttons.. I am sending error picture in jpg file.

hreic, please open a ticket with Logitech. I did about this very same issue. More voices will help in getting them to do something about it. The crash is caused by wmxlcore.sys which translates button presses to key presses. wmxlcore.sys is a Logitech file so I'm pretty certain it's a Logitech issue.

 

FYI - if you go back to Vista64, you can use LGS 5.07 and it won't crash. LGS5.08 is the problem. Unfortuneately, you cannot use LGS 5.07 with Windows 7 64......as the G940 will not be detected during install. LGS 5.08 is the first LGS version that supports Windows 7 64 but unfortuneatly has a problem with DCS Blackshark. All other sims seem ok though such as ROF, FSX, IL-2. Lomac seems to lose aileron control after a while though.

 

Thanks.

Go here to open the ticket.

 

http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/ask.php?

 

In the meantime, I hope ED can also look into this as DCS Blackshark is the only sim with this problem. Thanks.

[hreich]

Thanks, i submited my request for support on their site...

[DarkWanderer]

Not guaranteed, but may work: try shutting down unused devices, like Firewire aka 1394 port, unused IDE/ATA/SATA controllers, parallel ports in BIOS. This will free IRQs in system.

But only if you know what you are doing.

[Pilotasso]

Appaling customer support from logitech. Not even one new release since october, i.e just days after release. Will be searching for a new HOTAS myself to replace it.

It's too bad because the G940 is a great HOTAS system in terms of hardware. Hope they work with ED to get the Win 7 64 compatibility issue fixed quickly.

 

For the record, after opening the ticket, I have been in regular contact with Logitech. They are working on it and asked info they need to debug several times after I've opened the ticket. Yeah, their drivers suck but their customer service seems responsive....at least this is my experience.

[JackChill420]

You might have to some new updates which do not support current system configurations. Do check update history, uninstall unsupported updates and restart the computer. For more guidelines you may visit here.

 

1. Click Start.

2. Type "Installed Updates" in the box at the bottom of the Start Menu.

3. Press ENTER.

4. Uninstall all recently installed updates.

[Flagrum]

You might have to some new updates which do not support current system configurations. Do check update history, uninstall unsupported updates and restart the computer. For more guidelines you may visit here.

 

1. Click Start.

2. Type "Installed Updates" in the box at the bottom of the Start Menu.

3. Press ENTER.

4. Uninstall all recently installed updates.

Maybe not such a great idea to uninstall the updates since he encountered the problem .... as the thread is over two and a half years old ... :o)

[Scarecrow]

Somebody get me a skateboard, a diet Pepsi and some L-Dopa; I can fix this. Oh no here comes the Libyans :doh:

[Suchacz]

After the fixing the "reversed FFB bug" the G940 works flawlessly with W7 x64... :music_whistling: