cant deactivate or reactivate

[july865]

after installing the DCS BS patch about 2-3wk ago i have had a chance to play BS till today. when i did it asked to activate. no biggie. it worked and i was up and running. but now i cant play FC2.

so i uninstalled and reinstalled. i havent applied the patch to FC2 yet and i get the error report below:

.

Dear User!

 

This file contains detailed information on the problem occurred.

Save the file and forward it to the product technical support.

 

------------------------------ Information ------------------------------

 

[Error Information]

UK: 569-D6SAM3-6VQ37R-HUCGXC

5.70.13.2; 3206; ES: 169, 175, 98, 99, 95, 1011C, 1011B, 168, 0

 

[Protected Product Information]

CompanyName = The Fighter collection

ProductName = Flaming Cliffs 2

BuildInfo = 5.70.013.002, 07.05.10

ProductGuidHash = {58EE60A12B7842A54BAC4424FC7ECFE0}

BuildGuid = {2cd7bd35-cc9c-4ab7-aab0-7aa71e018286}

 

[Report Information]

ReportDate = Saturday, May 29, 2010

ReportTime = 14:43 PM

ClientTimeZone = Pacific Standard Time

ClientTimeBias = 480

 

[system Information]

Unable to gather system information using MSINFO32.EXE.

------------------------------------------------------------

ideas?

[Panzertard]

So, did you? Contact support? :)

activation@digitalcombatsimulator.com

 

http://en.wiki.eagle.ru/wiki/Troubleshooting:starforce:5.x

[july865]

no i havent.

i have an activation code. and a few activations left, was just wondering if this what im doing wrong or the update. i havent tried reinstalling yet till i consulted with the ouija board first.

i have my BS running. im content for the time being

[Panzertard]

Those are starforce specific error messages, I doubt there's much this usergroup can do for your.

It could be some incompatible device, it could be a software error (in combination with some other software on your computer).

Contact support. :)

[july865]

after un install and reinstall again, i received another error. and i am also posting the larger error file.

i als have BS. i have noticed that when it runs (and it does work btw), the windows (W7 64) trys to tell me that there is a problem and can it look for a solution. but it is a tab and not visible on screen, but i can see it if i alt tab to desktop.

.

there is no place to deactivate and to re-activate the program.

also if you want the full error txt i can mail it

[159th_Viper]

As a last resort, I would advise that you uninstall, delete all relevant leftover folders and manually clear the registry of relevant entries. Reboot and install/activate.

 

Theoretically *should* clear up the problem at the expense of an activation. Persistence of the issue might be indicative of a FUBAR'd serial, in which case I'm sure you will be provided an alternative one on request.

[Spetz]

Use Revo Uninstaller if you can..I automatically search for and desplays all registry keys etc. for the program you are uninstalling and will delete them if desired. It as different modes from basic unistall to hunter mode, which deeps scans your whole computer for left-overs.

 

Good luck!

[july865]

would you know what traces are left behind? i have BS soo some files are similar.

also exactly which reg folder?....

ty

[marlondcs]

I have the same problem withe Black Shark, till no nothing worked. FC2 still working.