IceBurner Posted September 29, 2013 Posted September 29, 2013 Interested in purchasing both the Huey and the Mi-8. On one DCS screen, the price is given at 19.99, good to Sept 29. Not clear if that is until 12:59pm Sept 29, or only until 00:01 Sept 29. The e-shop has it listed as full price, and when checking out with the cart, listed at 49.99. Didn't want to proceed any further as wanted to avoid the process of a refund. Can someone with ED in Authority clarify this for me please? Thanks, IceBurner
ChickenSim Posted September 29, 2013 Posted September 29, 2013 I'm having the same issue. Was hoping to purchase DCS: Combined Arms on my one day off this week only to find out that the sale ended early? What gives? The banners on the side of the site are still advertising it! "It is also true that we parted ways with Chicken after some disagreements."
cichlidfan Posted September 29, 2013 Posted September 29, 2013 I have sent messages to a moderator and the community manager regarding this issue. ASUS ROG Maximus VIII Hero, i7-6700K, Noctua NH-D14 Cooler, Crucial 32GB DDR4 2133, Samsung 950 Pro NVMe 256GB, Samsung EVO 250GB & 500GB SSD, 2TB Caviar Black, Zotac GTX 1080 AMP! Extreme 8GB, Corsair HX1000i, Phillips BDM4065UC 40" 4k monitor, VX2258 TouchScreen, TIR 5 w/ProClip, TM Warthog, VKB Gladiator Pro, Saitek X56, et. al., MFG Crosswind Pedals #1199, VolairSim Pit, Rift CV1 :thumbup:
ED Team const Posted September 29, 2013 ED Team Posted September 29, 2013 Date and time on the site depends on your computer time (or in your site profile). But sale ends not later 29th September 12:59pm UTC+4 (midnight in Moscow)
ChickenSim Posted September 29, 2013 Posted September 29, 2013 Confirmed, just set my Profile timezone to +11 UTC and the sale prices returned on both the storefront and the checkout page. Strange. "It is also true that we parted ways with Chicken after some disagreements."
ED Team const Posted September 29, 2013 ED Team Posted September 29, 2013 We have a strange problem with the site timezones and E-Shop, so we temporarily disabled the setting timezones. All times on the site are in UTC now (except sales).
ChickenSim Posted September 29, 2013 Posted September 29, 2013 And my sales disappeared again... So if sales aren't UTC, why aren't they showing up? It's 1342 on 29 Sep 2013 for me, shouldn't I still be seeing the discounts? I want to purchase Combined Arms and Black Shark 2, and it seems like you guys are making it really difficult to do, which seems like a strange business model. "It is also true that we parted ways with Chicken after some disagreements."
joey45 Posted September 29, 2013 Posted September 29, 2013 They are going by RuS* time not US time.. *Their own time. The only way to make sense out of change is to plunge into it, move with it, and join the dance. "Me, the 13th Duke of Wybourne, here on the ED forums at 3 'o' clock in the morning, with my reputation. Are they mad.." https://ko-fi.com/joey45
ChickenSim Posted September 29, 2013 Posted September 29, 2013 Well then, I guess Eagle Dynamics gets $0 instead of $30. Way to lose the trust and loyalty of your customers. "It is also true that we parted ways with Chicken after some disagreements."
ED Team const Posted September 29, 2013 ED Team Posted September 29, 2013 (edited) And my sales disappeared again... So if sales aren't UTC, why aren't they showing up? It's 1342 on 29 Sep 2013 for me, shouldn't I still be seeing the discounts? I want to purchase Combined Arms and Black Shark 2, and it seems like you guys are making it really difficult to do, which seems like a strange business model. See PM. We have confirmed problems with timezones (it is investigating now). Sale already ends at 8:00pm UTC, 29 September (Moscow midnight). Edited September 29, 2013 by const
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