Just wanted to post a public thankyou to TM

[Capn kamikaze]

My Warthog throttle died on me a few weeks back, the main PCB had failed, and my new one arrived today, so :thumbup: to Thrustmaster.

[Sarge55]

Nice to hear about good customer service. How long had you owned your Warthog?

[Capn kamikaze]

I've had it a little short of two years.

[a1adin]

Mine is only a few hours.

And they will not replace it.

 

http://forums.eagle.ru/showthread.php?t=135754

[Capn kamikaze]

I find that hard to believe, if you can prove when you bought it, eg a receipt, then they would have no option if it's in warranty, they would be legally obliged to regardless of where you bought it, you may have to send it back to your nephew in Australia and ask him to contact them from there, but to flat out refuse I find that hard to believe even if it is a grey market import in effect, if you send it back then it no longer is, maybe contact the Australian dealer on the TM website.

Edited December 6, 2015 by Cap'n kamikaze

[dburne]

I've had it a little short of two years.

 

:thumbup:

 

Nice to hear a positive story on TM support. Back in the day, their support was truly second to none and stories like this were the norm.