Crash related to water settings.

Amarok_73 · May 22, 2020

Hello,

I'd like to report crash that aparently seems to be related to water settings.

On low settings there's no problem with game stability (so far), but raising it to any higher value causes the CTD soon after mission start.

I've searched through this subforum and see that there's some advices to delete files from fxo and metashaders2 directories in saved games, i did so, but th effect is the same. Also there is some advices to turn down overclocking of graphic card, but my card is set to defaults.

In system event viewer I can see, that the issue is somehow related to the DX3D11.dll.

I attach exemplary crash logs.

My hardware (bought about week ago) specification is:

AMD Ryzen 5 3600

AMD Radeon RX 5700 XT

32 GB Ram

dcs.log-20200520-194343.zip

dcs.log-20200522-170710.zip

BIGNEWY · May 23, 2020

Hi

I am unable to reproduce the crash on my system, please see my troubleshooting advice below in my signature, it may help

thank you

Amarok_73 · May 24, 2020

Well, I have done what You suggest in troubleshooting advice, tried multiple combinations of graphic settings, and in every of them, sooner or later the crash ocured.

I'am attaching the reports from these moments, but I assume, there's no really point in publication of these here and instead I should just use the function of reporting the crash that is integrated in the game?

Logs package.zip

BIGNEWY · May 24, 2020

Thanks for the data, we will take a look

2020-05-24 01:14:58.061 ERROR DX11BACKEND: DX device removed. Reason: 0x887A0006
2020-05-24 01:14:58.070 ERROR DX11BACKEND: failed to create structed buffer. Reason: DXGI_ERROR_DEVICE_REMOVED
2020-05-24 01:14:58.070 ERROR DX11BACKEND: CreateShaderResourceView FAILED. Reason: E_INVALIDARG
2020-05-24 01:14:58.070 ERROR DX11BACKEND: failed to create structed buffer. Reason: DXGI_ERROR_DEVICE_REMOVED
2020-05-24 01:14:58.070 ERROR DX11BACKEND: CreateShaderResourceView FAILED. Reason: E_INVALIDARG
2020-05-24 01:14:58.070 ERROR DX11BACKEND: failed to create structed buffer. Reason: DXGI_ERROR_DEVICE_REMOVED
2020-05-24 01:14:58.070 ERROR DX11BACKEND: CreateShaderResourceView FAILED. Reason: E_INVALIDARG
2020-05-24 01:14:58.070 ERROR DX11BACKEND: failed to create structed buffer. Reason: DXGI_ERROR_DEVICE_REMOVED
2020-05-24 01:14:58.070 ERROR DX11BACKEND: CreateShaderResourceView FAILED. Reason: E_INVALIDARG
2020-05-24 01:14:58.070 ERROR DX11BACKEND: failed to create structed buffer. Reason: DXGI_ERROR_DEVICE_REMOVED
2020-05-24 01:14:58.070 ERROR DX11BACKEND: CreateShaderResourceView FAILED. Reason: E_INVALIDARG
2020-05-24 01:14:58.070 ERROR DX11BACKEND: failed to create structed buffer. Reason: DXGI_ERROR_DEVICE_REMOVED
2020-05-24 01:14:58.070 ERROR DX11BACKEND: CreateShaderResourceView FAILED. Reason: E_INVALIDARG
2020-05-24 01:14:58.070 ERROR DX11BACKEND: failed to create structed buffer. Reason: DXGI_ERROR_DEVICE_REMOVED
2020-05-24 01:14:58.070 ERROR DX11BACKEND: CreateShaderResourceView FAILED. Reason: E_INVALIDARG
2020-05-24 01:14:58.084 ERROR DX11BACKEND: Failed to create shader resource view for /textures/ka-50nav-lights1.dds. Reason: Requested audio format unsupported.
2020-05-24 01:14:58.084 ERROR DX11BACKEND: Failed to create shader resource view for /textures/ka-50_bano-red1.dds. Reason: Requested audio format unsupported.
2020-05-24 01:14:58.084 ERROR DX11BACKEND: DX device removed. Reason: 0x887A0006
2020-05-24 01:14:58.084 INFO EDCORE: try to write dump information
2020-05-24 01:14:58.086 INFO EDCORE: # -------------- 20200524-011458 --------------
2020-05-24 01:14:58.087 INFO EDCORE: DCS/2.5.5.41371 (x86_64; Windows NT 10.0.18363)
2020-05-24 01:14:58.088 INFO EDCORE: C:\Windows\SYSTEM32\d3d11.dll
2020-05-24 01:14:58.089 INFO EDCORE: # C0000005 ACCESS_VIOLATION at D9A2F4F0 00:00000000
2020-05-24 01:14:58.090 INFO EDCORE: SymInit: Symbol-SearchPath: '.;D:\Games\DCS;D:\Games\DCS\bin;C:\Windows;C:\Windows\system32;SRV*C:\websymbols*http://msdl.microsoft.com/download/symbols;', symOptions: 530, UserName: 'Amarok'
2020-05-24 01:14:58.091 INFO EDCORE: OS-Version: 10.0.18363 () 0x100-0x1
2020-05-24 01:14:58.570 INFO EDCORE: 0x000000000011F4F0 (d3d11): CreateDirect3D11SurfaceFromDXGISurface + 0xD4F0
2020-05-24 01:14:58.570 INFO EDCORE: 0x00000000000058B5 (dx11backend): RenderAPI::DX11Renderer::getBufferManager + 0xC85
2020-05-24 01:14:58.571 INFO EDCORE: 0x0000000000071760 (edterrainGraphics41): edtg41::TerrainRenderable::dump + 0x64FA0
2020-05-24 01:14:58.571 INFO EDCORE: 0x00000000000BFF23 (edterrainGraphics41): createInstancerRenderable + 0x32033
2020-05-24 01:14:58.571 INFO EDCORE: 0x00000000000298D3 (edCore): ed::thread::hardware_concurrency + 0x8E3
2020-05-24 01:14:58.571 INFO EDCORE: 0x0000000000020697 (edCore): ed::make_main_thread_tasks + 0x17
2020-05-24 01:14:58.571 INFO EDCORE: 0x00000000005856A5 (DCS): (function-name not available) + 0x0
2020-05-24 01:14:58.571 INFO EDCORE: 0x0000000000556994 (DCS): (function-name not available) + 0x0
2020-05-24 01:14:58.572 INFO EDCORE: 0x00000000001C8FBF (DCS): (function-name not available) + 0x0
2020-05-24 01:14:58.572 INFO EDCORE: 0x000000000073B946 (DCS): (function-name not available) + 0x0
2020-05-24 01:14:58.572 INFO EDCORE: 0x0000000000017BD4 (KERNEL32): BaseThreadInitThunk + 0x14
2020-05-24 01:14:58.572 INFO EDCORE: 0x000000000006CE51 (ntdll): RtlUserThreadStart + 0x21
2020-05-24 01:14:58.711 INFO EDCORE: Minidump created.
2020-05-24 01:14:58.711 INFO DCS: enumerating loaded module

Can you also remove the modules that are not authorised and let me know if it helps.

You can use the module manager and the bin icon next to each module

2020-05-24 01:07:46.993 WARNING Dispatcher: "./Mods/aircraft/F-15C" is not authorized.
2020-05-24 01:07:47.040 WARNING Dispatcher: "./Mods/aircraft/Mi-8MTV2" is not authorized.
2020-05-24 01:07:47.044 WARNING Dispatcher: "./Mods/aircraft/MiG-29" is not authorized.
2020-05-24 01:07:47.056 WARNING Dispatcher: "./Mods/aircraft/Su-25A" is not authorized.
2020-05-24 01:07:47.076 WARNING Dispatcher: "./Mods/aircraft/Uh-1H" is not authorized.

Amarok_73 · May 24, 2020

Well, so far - so good. I've deleted these modules, started pretty dense mission on max'ed graphical settings, and no any issues noticed.

:thumbup:

BIGNEWY · May 24, 2020

Well, so far - so good. I've deleted these modules, started pretty dense mission on max'ed graphical settings, and no any issues noticed.
:thumbup:

good to hear, thank for letting us know :thumbup:

Amarok_73 · May 24, 2020

Well, I have praised too early.

It still occurs.

Nothing changed since last successful test except this time I was flying in Harrier instead of Ka-50 and A-10C.

dcs.log-20200524-211950.zip

Amarok_73 · May 24, 2020

And now the same happened again in the same mission, with the same settings, flying A-10C. :(

Tell me please if should I stop posting the Crash Log files as they probably contains the same information, so there's no benefit in it.

Amarok_73 · May 24, 2020

Playing Arma3 I have encountered error that seems to be of the same origin as in DCS.

The screenshot of this error I am attaching to this post.

Now the question comes, as it can be that the graphic card becomes unstable because of stock overclocking, how can I get the information if my card is indeed stock overclocked, and how to get it to the base settings?

Amarok_73 · May 24, 2020

Well, there's something concrete...

I've started GPU-Z, enabled logging to the file, started DCS and flied for a while, then the crash occured, and it seems, that this happened exactly in the moment, when GPU clock raised from about 1700 MHz, to above 2060, what seems to be higher than default values for my graphic card.

The time signatures from the crash log and GPU-Z log for this event are almost the same (difference is about 3 seconds).

I am attaching GPU-Z screenshots showing the info screen and sensors page with max values of all measured parameters.

Now, the question is, how to limit the GPU clock so it will not get higher than stock values, and how to investigate what actually cause such behavior?

BIGNEWY · May 26, 2020

it maybe an unstable overclock?

Amarok_73 · May 26, 2020

After all these days, full of testing and changing display drivers, and all the other activities, that's also my suspicion.

Point is, that i did not overclocked anything so far, and the overclocking options in my motherboard UEFI are so complicated, so it's hard for me to evaluate, what parameter could be changed by seller in the process of preparation and stability testing. So far, i've found site where are told PBO parameters optimal for my hardware, set it up, and first and only flight after this change was undisturbed. Also I've decided to use XMP profile for my memory instead of hard setting 3200 MHz...

So far I wonder if clearing CMOS that will set default settings can be assumed also as most safe in regard to stability.

I'll continue "doctorization", and if I'll get promising setup, I'll share what did I set, perhaps someone will benefit from such feedback.

Edited May 26, 2020 by Pipok

Flappie · July 19, 2020

Seomeone solved the same issue by setting his graphics card with the default frequency.

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Crash related to water settings.

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