Imoel42 Posted June 20, 2022 Share Posted June 20, 2022 Hello, I have a problem with Module Manager in DCS World. I have made a new installation of DCS World after completely uninstalling the previous one. When accessing the module manager, the following message appears: Wait your answer. Thanks you very much. Link to comment Share on other sites More sharing options...
Rudel_chw Posted June 20, 2022 Share Posted June 20, 2022 Hi. Please, attach your dcs.log file to gather more clues about your issue. For work: iMac mid-2010 of 27" - Core i7 870 - 6 GB DDR3 1333 MHz - ATI HD5670 - SSD 256 GB - HDD 2 TB - macOS High Sierra For Gaming: 34" Monitor - Ryzen 3600X - 32 GB DDR4 2400 - nVidia GTX1070ti - SSD 1.25 TB - HDD 10 TB - Win10 Pro - TM HOTAS Cougar - Oculus Rift CV1 Mobile: iPad Pro 12.9" of 256 GB Link to comment Share on other sites More sharing options...
Imoel42 Posted June 20, 2022 Author Share Posted June 20, 2022 23 minutes ago, Rudel_chw said: Hi. Please, attach your dcs.log file to gather more clues about your issue. Here my dcs.log file dcs.log Link to comment Share on other sites More sharing options...
Rudel_chw Posted June 20, 2022 Share Posted June 20, 2022 55 minutes ago, Imoel42 said: Here my dcs.log file ... Hi. Unfortunately your dcs.log does not show anything abnormal. From your prior post: "have made a new installation of DCS World after completely uninstalling the previous one." When you say "completely uninstall" .. did you deleted the previous C:\Users\imo42\Saved Games\DCS.openbeta\ folder too? or did you kept it intact? I doubt that your problem is within the DCS program folder, since you just installed it anew ... so, if you kept the old /saved games/ folder, in that case I'd like to try renaming the old "C:\Users\imo42\Saved Games\DCS.openbeta\" to say "openbeta.bak" ... then run DCS and the sim will create a new default C:\Users\imo42\Saved Games\DCS.openbeta\ ... you may have to enter your user credentials. Can you then enter the Module Manager? .. if yes, then the problem lies within your old /saved games/ folder. For work: iMac mid-2010 of 27" - Core i7 870 - 6 GB DDR3 1333 MHz - ATI HD5670 - SSD 256 GB - HDD 2 TB - macOS High Sierra For Gaming: 34" Monitor - Ryzen 3600X - 32 GB DDR4 2400 - nVidia GTX1070ti - SSD 1.25 TB - HDD 10 TB - Win10 Pro - TM HOTAS Cougar - Oculus Rift CV1 Mobile: iPad Pro 12.9" of 256 GB Link to comment Share on other sites More sharing options...
Imoel42 Posted June 20, 2022 Author Share Posted June 20, 2022 57 minutes ago, Rudel_chw said: Hi. Unfortunately your dcs.log does not show anything abnormal. From your prior post: "have made a new installation of DCS World after completely uninstalling the previous one." When you say "completely uninstall" .. did you deleted the previous C:\Users\imo42\Saved Games\DCS.openbeta\ folder too? or did you kept it intact? I doubt that your problem is within the DCS program folder, since you just installed it anew ... so, if you kept the old /saved games/ folder, in that case I'd like to try renaming the old "C:\Users\imo42\Saved Games\DCS.openbeta\" to say "openbeta.bak" ... then run DCS and the sim will create a new default C:\Users\imo42\Saved Games\DCS.openbeta\ ... you may have to enter your user credentials. Can you then enter the Module Manager? .. if yes, then the problem lies within your old /saved games/ folder. No when I say a new installation is because I formated my ssd and delete the saved games dcs folder. With 0 previous files I have a new installation Link to comment Share on other sites More sharing options...
Rudel_chw Posted June 20, 2022 Share Posted June 20, 2022 (edited) 4 minutes ago, Imoel42 said: No when I say a new installation is because I formated my ssd and delete the saved games dcs folder. With 0 previous files I have a new installation OK, can you please confirm that your DCS new install is intact, by running a DCS repair procedure? Here is a description of how to proceed: The guide is quite long .. you need to do the part titled "Repairing DCS World:" Edited June 20, 2022 by Rudel_chw For work: iMac mid-2010 of 27" - Core i7 870 - 6 GB DDR3 1333 MHz - ATI HD5670 - SSD 256 GB - HDD 2 TB - macOS High Sierra For Gaming: 34" Monitor - Ryzen 3600X - 32 GB DDR4 2400 - nVidia GTX1070ti - SSD 1.25 TB - HDD 10 TB - Win10 Pro - TM HOTAS Cougar - Oculus Rift CV1 Mobile: iPad Pro 12.9" of 256 GB Link to comment Share on other sites More sharing options...
Imoel42 Posted June 20, 2022 Author Share Posted June 20, 2022 1 hour ago, Rudel_chw said: OK, can you please confirm that your DCS new install is intact, by running a DCS repair procedure? Here is a description of how to proceed: The guide is quite long .. you need to do the part titled "Repairing DCS World:" I have just carried out a repair like the one indicated in the guide and it is still the same, without being able to access the module manager Link to comment Share on other sites More sharing options...
Rudel_chw Posted June 20, 2022 Share Posted June 20, 2022 25 minutes ago, Imoel42 said: I have just carried out a repair like the one indicated in the guide and it is still the same, without being able to access the module manager Ok, I'm sorry that I haven't been able to help you ... for sure it is a strange case, as you seem to have a brand new DCS program install, no user Mods, a brand new Saved Games folder, and yet the issue persist. I have an old install (can't remember when was the last time I did a new install), an old Saved Games folder, and a lot of User Mods active, and yet my Module manager works without a hitch Seems you will have to create a Support Ticket at https://www.digitalcombatsimulator.com/en/support/ .. hopefully they can solve this puzzle. Best regards. For work: iMac mid-2010 of 27" - Core i7 870 - 6 GB DDR3 1333 MHz - ATI HD5670 - SSD 256 GB - HDD 2 TB - macOS High Sierra For Gaming: 34" Monitor - Ryzen 3600X - 32 GB DDR4 2400 - nVidia GTX1070ti - SSD 1.25 TB - HDD 10 TB - Win10 Pro - TM HOTAS Cougar - Oculus Rift CV1 Mobile: iPad Pro 12.9" of 256 GB Link to comment Share on other sites More sharing options...
rob10 Posted June 21, 2022 Share Posted June 21, 2022 Anti-virus and/or firewall blocking something perhaps? Link to comment Share on other sites More sharing options...
Imoel42 Posted June 21, 2022 Author Share Posted June 21, 2022 8 hours ago, Rudel_chw said: Ok, I'm sorry that I haven't been able to help you ... for sure it is a strange case, as you seem to have a brand new DCS program install, no user Mods, a brand new Saved Games folder, and yet the issue persist. I have an old install (can't remember when was the last time I did a new install), an old Saved Games folder, and a lot of User Mods active, and yet my Module manager works without a hitch Seems you will have to create a Support Ticket at https://www.digitalcombatsimulator.com/en/support/ .. hopefully they can solve this puzzle. Best regards. In other dcs.log I see this error: 2022-06-20 23:26:44.624 ERROR NET: dropped serverinfo(64.94.100.47:10708): unknown request id dcs world It would help 8 hours ago, rob10 said: Anti-virus and/or firewall blocking something perhaps? How can I check this? Link to comment Share on other sites More sharing options...
Japo32 Posted June 21, 2022 Share Posted June 21, 2022 Same problem. I just bought the SA map..and when trying to install it the same error: https://gyazo.com/fd88175247856510ee1f60c4a0589688 Link to comment Share on other sites More sharing options...
Rudel_chw Posted June 21, 2022 Share Posted June 21, 2022 (edited) Seems too strange of a coincidence that you are both from spain … PM each other to check if you have the same internet provider, perhaps they are blocking traffic with some russian sites and it affects DCS? Edited June 21, 2022 by Rudel_chw For work: iMac mid-2010 of 27" - Core i7 870 - 6 GB DDR3 1333 MHz - ATI HD5670 - SSD 256 GB - HDD 2 TB - macOS High Sierra For Gaming: 34" Monitor - Ryzen 3600X - 32 GB DDR4 2400 - nVidia GTX1070ti - SSD 1.25 TB - HDD 10 TB - Win10 Pro - TM HOTAS Cougar - Oculus Rift CV1 Mobile: iPad Pro 12.9" of 256 GB Link to comment Share on other sites More sharing options...
Japo32 Posted June 21, 2022 Share Posted June 21, 2022 has read that other users have the same problem here in spain. maybe is what you said... So what we can do? wasn't supposed to be in Switzerland the servers? @BIGNEWY Link to comment Share on other sites More sharing options...
Rudel_chw Posted June 21, 2022 Share Posted June 21, 2022 The ED headquarters are in switzerland, I believe some of the updater servers are in russia. For work: iMac mid-2010 of 27" - Core i7 870 - 6 GB DDR3 1333 MHz - ATI HD5670 - SSD 256 GB - HDD 2 TB - macOS High Sierra For Gaming: 34" Monitor - Ryzen 3600X - 32 GB DDR4 2400 - nVidia GTX1070ti - SSD 1.25 TB - HDD 10 TB - Win10 Pro - TM HOTAS Cougar - Oculus Rift CV1 Mobile: iPad Pro 12.9" of 256 GB Link to comment Share on other sites More sharing options...
Japo32 Posted June 21, 2022 Share Posted June 21, 2022 3 minutes ago, Rudel_chw said: The ED headquarters are in switzerland, I believe some of the updater servers are in russia. That is a huge problem Link to comment Share on other sites More sharing options...
Rudel_chw Posted June 21, 2022 Share Posted June 21, 2022 3 minutes ago, Japo32 said: So what we can do? You could open a support ticket with ED. Another alternative would be if you have a friend or coworker with a different internet provider than yours, carry your pc to his home (just the Pc, no pheripherals, use the ones of your friend), and try the module manager there. For work: iMac mid-2010 of 27" - Core i7 870 - 6 GB DDR3 1333 MHz - ATI HD5670 - SSD 256 GB - HDD 2 TB - macOS High Sierra For Gaming: 34" Monitor - Ryzen 3600X - 32 GB DDR4 2400 - nVidia GTX1070ti - SSD 1.25 TB - HDD 10 TB - Win10 Pro - TM HOTAS Cougar - Oculus Rift CV1 Mobile: iPad Pro 12.9" of 256 GB Link to comment Share on other sites More sharing options...
ED Team BIGNEWY Posted June 21, 2022 ED Team Share Posted June 21, 2022 I will show the thread to our support team, but please let us know what region you are in. Spain for example has some ISP's which have been creating problems connecting to DCS. Our update server is in Europe. Forum rules - DCS Crashing? Try this first - Cleanup and Repair - Discord BIGNEWY#8703 - Youtube - Patch Status Windows 11, NVIDIA MSI RTX 3090, Intel® i9-10900K 3.70GHz, 5.30GHz Turbo, Corsair Hydro Series H150i Pro, 64GB DDR @3200, ASUS ROG Strix Z490-F Gaming, HP Reverb G2 Link to comment Share on other sites More sharing options...
Japo32 Posted June 21, 2022 Share Posted June 21, 2022 in my case Movistar in Spain. Madrid. Link to comment Share on other sites More sharing options...
ED Team BIGNEWY Posted June 21, 2022 ED Team Share Posted June 21, 2022 The team is working on a solution for Spain currently thank you 1 Forum rules - DCS Crashing? Try this first - Cleanup and Repair - Discord BIGNEWY#8703 - Youtube - Patch Status Windows 11, NVIDIA MSI RTX 3090, Intel® i9-10900K 3.70GHz, 5.30GHz Turbo, Corsair Hydro Series H150i Pro, 64GB DDR @3200, ASUS ROG Strix Z490-F Gaming, HP Reverb G2 Link to comment Share on other sites More sharing options...
Imoel42 Posted June 21, 2022 Author Share Posted June 21, 2022 My region is Andalusia and my internet provider is Orange Link to comment Share on other sites More sharing options...
Japo32 Posted June 21, 2022 Share Posted June 21, 2022 1 minute ago, BIGNEWY said: The team is working on a solution for Spain currently thank you Thanks! Link to comment Share on other sites More sharing options...
Rudel_chw Posted June 21, 2022 Share Posted June 21, 2022 2 minutes ago, BIGNEWY said: Our update server is in Europe. this thread led me to believe that at least part of the dcs update network is in russia: For work: iMac mid-2010 of 27" - Core i7 870 - 6 GB DDR3 1333 MHz - ATI HD5670 - SSD 256 GB - HDD 2 TB - macOS High Sierra For Gaming: 34" Monitor - Ryzen 3600X - 32 GB DDR4 2400 - nVidia GTX1070ti - SSD 1.25 TB - HDD 10 TB - Win10 Pro - TM HOTAS Cougar - Oculus Rift CV1 Mobile: iPad Pro 12.9" of 256 GB Link to comment Share on other sites More sharing options...
ED Team BIGNEWY Posted June 21, 2022 ED Team Share Posted June 21, 2022 Just now, Rudel_chw said: this thread led me to believe that at least part of the dcs update network is in russia: There has been difficulties with that region and the team have solved it so Ru and Ukraine can connect. Forum rules - DCS Crashing? Try this first - Cleanup and Repair - Discord BIGNEWY#8703 - Youtube - Patch Status Windows 11, NVIDIA MSI RTX 3090, Intel® i9-10900K 3.70GHz, 5.30GHz Turbo, Corsair Hydro Series H150i Pro, 64GB DDR @3200, ASUS ROG Strix Z490-F Gaming, HP Reverb G2 Link to comment Share on other sites More sharing options...
Rudel_chw Posted June 21, 2022 Share Posted June 21, 2022 2 minutes ago, Imoel42 said: My region is Andalusia and my internet provider is Orange you could try a free vpn and see if that allows you to circumvent the problem .. for example ProtonVPN is very good. For work: iMac mid-2010 of 27" - Core i7 870 - 6 GB DDR3 1333 MHz - ATI HD5670 - SSD 256 GB - HDD 2 TB - macOS High Sierra For Gaming: 34" Monitor - Ryzen 3600X - 32 GB DDR4 2400 - nVidia GTX1070ti - SSD 1.25 TB - HDD 10 TB - Win10 Pro - TM HOTAS Cougar - Oculus Rift CV1 Mobile: iPad Pro 12.9" of 256 GB Link to comment Share on other sites More sharing options...
Japo32 Posted June 21, 2022 Share Posted June 21, 2022 tried with protonvpn and nothing... didn't try hard.. just connected to first US server... but in any case it would be so slow to downlaod. Hope is fixed soon... as I wanted to try this free morning the SA map. Link to comment Share on other sites More sharing options...
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