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Unable to log in to my account on digitalcombatsimulator.com


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Since today I can‘t log in to my above mentioned account as well as to any of my DCS.exe instances.

The explaining message tells me that my password has expired and I would need to set a new one.

Trying to do that through the site function -reset password- doesn‘t yield any result since I don‘t receive the mail-link required to do the reset.

Has my account probably been hacked?

Best regards

JaBoG32_Herby

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My password has suddenly expired too.

I had to change it. No idea what has happened.

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  • ED Team

Hi all, 

login to our website, if it asks you to do a password reset please do. 

If you continue to have issues contact support directly via email 


https://www.digitalcombatsimulator.com/en/support/
or email support@digitalcombatsimulator.com

The guide below will help you provide the data needed.
https://www.digitalcombatsimulator.com/en/support/faq/support_ticket/

Thank you
Eagle Dynamics

3 minutes ago, JaBoG32_Herby said:

If I may ask, how did you change it?

Unfortunately I'm not receiving any mails from digitalcombatsimulator.com to my mail-adress.

If you are not receiving emails from our domain try adding it to your email clients white list. If you still have issue PM me here on the forum. 

thank you

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Right.

Whatever the issue has been, it has apparently resolved itself.

I can log-in again without having done any changes including changing my password.

Interestingly, I couldn't send a mail to the support mail adress, since the mail-delivery was refused either by my own mail-server provider or the receiver. I can't tell for sure.

 

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