RB abandoned this forum. Why?

[Flagrum]

Maybe 2-3 days a year someone of the RB team shows up here, but the majority of the time we are all on our own here. Isn't this forum meant to be the place where we can seek help or support from the devs? Maybe even getting a small update on one or another topic?

Iirc every couple of years the disappointment here boils up to apoint where yet another Grand Forum Drama ensues with ED firefighting, promises of changes for the better, new community liason people pushed into this mess ... and a couple of years have already passed. Again.

So, what will happen with this forum? Will RB continue to not support their product(s) here? Will something change - and if, what will the timeline be?

PS: please do NOT suggest using the RB Discord. Discord is a bunch of ... chat rooms. Not even remotely suitable as you only get a small snapshot of all the communication. We have threads here with open issues that are _several_ years old. How would you handle that in Discord? If I am mean, I would be inclined to think that this is even seen as a feature by some. Once a topic is older than a couple of hours or days, nobody will remember it, let alone ever find it again ...

[ricktoberfest]

I agree that Discord is not the answer.

[Tiger-II]

Discord is mega spyware, but people just don't care. I have no time for it.

[GrEaSeLiTeNiN]

12 hours ago, Flagrum said:

Maybe 2-3 days a year someone of the RB team shows up here, but the majority of the time we are all on our own here. Isn't this forum meant to be the place where we can seek help or support from the devs? Maybe even getting a small update on one or another topic?

Iirc every couple of years the disappointment here boils up to apoint where yet another Grand Forum Drama ensues with ED firefighting, promises of changes for the better, new community liason people pushed into this mess ... and a couple of years have already passed. Again.

So, what will happen with this forum? Will RB continue to not support their product(s) here? Will something change - and if, what will the timeline be?

PS: please do NOT suggest using the RB Discord. Discord is a bunch of ... chat rooms. Not even remotely suitable as you only get a small snapshot of all the communication. We have threads here with open issues that are _several_ years old. How would you handle that in Discord? If I am mean, I would be inclined to think that this is even seen as a feature by some. Once a topic is older than a couple of hours or days, nobody will remember it, let alone ever find it again ...

I agree. When the F-15E first came out I asked a bunch of questions in the F-15E forum here but got no RB/ED response and was advised later to use their discord. Why should I? This is the official forum and RB is obliged to respond to and support their customers here like everyone else. Are they not? Discord is fine for those who want to use it and does have some merit. But as you said it's just a running chatroom of mixed topics and not a suitable repository of info for learning. RB can discord all they want but they have a duty here as well. ED should manage them better in this regard.  

Edited May 4 by GrEaSeLiTeNiN

[Ignition]

In this day and age I believe the developer should choose freely which platform to use to distribute information, but I also believe this forum is important and should get attention too.

I use this forum a lot, but when I entered the discord of RB I learned A LOT! from NOTSO of a lot of different topics of the F-15E, very valuable information I wouldn't be able to obtain here.

[OldFlyer]

14 hours ago, Flagrum said:

Maybe 2-3 days a year someone of the RB team shows up here, but the majority of the time we are all on our own here. Isn't this forum meant to be the place where we can seek help or support from the devs? Maybe even getting a small update on one or another topic?

Iirc every couple of years the disappointment here boils up to apoint where yet another Grand Forum Drama ensues with ED firefighting, promises of changes for the better, new community liason people pushed into this mess ... and a couple of years have already passed. Again.

So, what will happen with this forum? Will RB continue to not support their product(s) here? Will something change - and if, what will the timeline be?

PS: please do NOT suggest using the RB Discord. Discord is a bunch of ... chat rooms. Not even remotely suitable as you only get a small snapshot of all the communication. We have threads here with open issues that are _several_ years old. How would you handle that in Discord? If I am mean, I would be inclined to think that this is even seen as a feature by some. Once a topic is older than a couple of hours or days, nobody will remember it, let alone ever find it again ...

Agree with all this. RAZBAM barely even post in their own discord these days.

Chat in the F15E channel is dominated by the same handful of people, generally moaning about the same topics.

[Johnny Dioxin]

Well you all know the answer. Doesn't help with modules you already own, but there's a simple way to avoid future module issues (if there are any future modules, of course).

[Fusedspine33]

OP they don't post here because they can't ban for valid complaints or criticism like they can on FB and Discord. Been over a year since they stopped truly supporting the Harrier. The training missions have been broken for going on 3 years. Years old bugs they have acknowledge yet refuse to address. Sad that ED allows the behavior by third parties. 

[GrEaSeLiTeNiN]

Just thinking out loud - would be great if these modules could be 'opened up' to the community after a set number of years, to fix any remaining bugs the developers won't fix and possibly enhance the module further. Like what a talented few, motivated not by money, did with that other sim.   

[MAXsenna]

In this day and age I believe the developer should choose freely which platform to use to distribute information, but I also believe this forum is important and should get attention too.
I use this forum a lot, but when I entered the discord of RB I learned A LOT! from NOTSO of a lot of different topics of the F-15E, very valuable information I wouldn't be able to obtain here.

Why wouldn't you've been able to obtain it here? Discord truly sucks, unless for live chat. It has no historic value like this forum.

Sent from my SM-A536B using Tapatalk

[Gierasimov]

On 5/3/2024 at 6:22 PM, Flagrum said:

 

So, what will happen with this forum? Will RB continue to not support their product(s) here? Will something change - and if, what will the timeline be?

 

Will RB continue to support their products at all? Current and valid points, funny how they are not too active here but were just too fast & furious to go with RB/ED dispute publicly like they did. 

[Ignition]

9 hours ago, MAXsenna said:

Why wouldn't you've been able to obtain it here? Discord truly sucks, unless for live chat. It has no historic value like this forum.

Sent from my SM-A536B using Tapatalk
 

You just need to know how to search, it's not the best though.

Discord also has threads btw.

[Johnny Dioxin]

2 hours ago, Ignition said:

Discord also has threads btw.

It also has a lousy reputation for user security (and a poor attitude to it)

[MAXsenna]

You just need to know how to search, it's not the best though.
Discord also has threads btw.

I am aware, and I do know how to search. The issue is mostly that it's a chat room not really made for information. In some the threads here, I just like once in a while to read through old threads, and it's just easier to follow the conversation through less clutter.

Sent from my SM-A536B using Tapatalk

[Ignition]

I just look for SME info, I'm not interested in conversations or other peoples opinion.

If you use it like a forum then yeah it's not useful.

 

 

[Flagrum]

12 hours ago, Gierasimov said:

Will RB continue to support their products at all?

That is the other elephant in the room. I think, the issue with their absence here should be addressed as part of it. "Support" should include "support on the official ED forums".