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Posted
1 hour ago, nooneyouknow said:

06/22/24. no response. Refreshed twice since then. No response.

I opened a ticket the same day as you. And asked politely for a status update the 4. July. Still no response.

I'm sure they will get to it along the road :)

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Posted
3 minutes ago, 141st_Gözcü said:

I've been waiting for more than 10 days. 🤔

there is a back log so you will need to continue to be patient. They will get to your ticket however so do not worry. 

thank you 

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Posted

Guys & Gals, check your accounts at DCS Profiles online. I never received any notification via email after the initial June 25 acknowledgement of my request for refund/credit. Today (July17) while buying CH-47 I was advised I had been CREDITED for the F-15 refund on July 12.  So I bought more..........🤣

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Posted

Good afternoon. My support request was automatically closed. No. 164358
I submitted a refund request on 06/29/2024. Why am I facing this problem? Do you return the money?

Posted
5 minutes ago, biryuk said:

Good afternoon. My support request was automatically closed. No. 164358
I submitted a refund request on 06/29/2024. Why am I facing this problem? Do you return the money?

You don’t have store credit from the refund?

Posted
12 минут назад, Cab сказал:

You don’t have store credit from the refund?

No, when I placed an order, there were no other payment options available other than a credit card. They just closed my application without getting back to me.

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