Tez

gdotts, the fact is, I've sent you the answer on January 28. Could you look into your spam folder. Also check your PM on the forum. In general, this situation repeats regulary. So it will be solved on another level. The same concerns a hotmail.com and a mail.ru mail providers.

Currency will be converted by your bank (card issuing bank). -Will this boxed version be exactely the same as the download version ? Box version will have the same protection scheme StarForce ProActive with online activation. -Will I be able to buy this boexed version in the nearest dutch software store ??? Or can I only buy it online? - AFAIK, most of Europe and US retail shops will have Black Shark on their shelves. Including online shops.

Q: What protection scheme will be used in DVD box version of Black Shark? A: Box version is protected only with online activation (StarForce ProActive). There is no way to launch it via disk check.

evola could you tell ticket number or PM me your email address so I am able to find your ticket. S7_Viper I've answered you on January 27. Check your PM, I'll repeat email there.

Fixed.

Да-а... эксплоит.

+1 -1

The hosting provider of StarForce activation servers will have scheduled hardware update on their servers this weekend. Service interruptions timetable (GMT): Saturday, 27 December 2008: 6:30—7:00 9:30—10:00 12:30—13:00 Sunday, 28 December 2008: 7:00—10:00

I think it would be better to register a new account to friend's email address (so PROTX receipt will arrive in it), purchase BS from it, finally give him login and pass. But I would advice to write down transaction code, just in case.

Q: What if I run out of activations? Is there a serial numbers replacement? A: One serial number is provided per license. It has enough activations to use it for years. Moreover, modern StarForce ProActive has a deactivation feature which allows to keep activation between hardware upgrades or OS reinstallations. So we don't see any reasons for lossing activations except malicious carelessness and catastrophic hardware or OS crashes. But notice that we are not responsible for somebody's irresponsibility. Consider receiving a new serial number as a free bonus for those license owners who did encounter serious problems.

Check your email.

Currently we use a self signed security certificate. But it doesn't affect the secure data channel. A secure connection is establishing just after logging in. If you use Firefox, to login successfully use "Add Exception" dialog. There is a complete description of it in Firefox help: http://support.mozilla.com/en-US/kb/Secure+Connection+Failed#Bypassing_the_warning If you have Internet Explorer just press "Continue to this website (not recommended). "

I think the most common problem with PROTX is the banks outside of UK who require postcode and address (see this link). Also not all cards have CVV code which is necessary. Groove is right about contacting PROTX directly. They know much more about their transactions than we do. Actually we have to contact them rather often to find out the details. Maybe these links would be helpful to somebody: http://techsupport.protx.com/errorindex.asp http://techsupport.protx.com/avscv2.asp#benefits PS Maybe it's worth adding this post to FAQ.

Please pay attention whether StarForce dialog appears or not. Is it BS bug or of SF?

To my mind, the main idea of the modern StarForce ProActive is a deactivation feature. It allows to save the activation. If one is going to upgrade his hardware he should first deactivate the product, then install new hardware and as the last step re-activate the product. So there is 8 installations and 10 re-installations total! I think that should be more than enough for any computer enthusiast for a couple of years or even more. Here are the instructions (from EvilBivol's FAQ): http://www.star-force.com/support/users/group4.php#6 Notice the special reactivation procedure. It differs from regular activation.

Consider sending an email to activation@digitalcombatsimulator.com with your login name (from DCS web site) and code of the excess transaction (you may instead attach PROTX receipt).

I think the manual activation would work in your case. It's hidden behind a hyperlink. 1. Place your serial number here; 2. Press hyperlink "другим" to start the manual activation; 3. Open proactive.star-force.com/2.0/activate.php link in your web brower; 4-5. Copy-paste your S/N (4) and hardware code (5) to the corresponding fields on the SF page; then press "Get Activation Key" button on the page; 6. Copy-paste Activation code to field 6 of your SF window. PS Lasstmichdurch check your email.

Currently I'm overloaded with support requests. So there may be delays with the answers. The biggest delays don't exceed 48 hours. Error code 32A7 means an invalid S/N. Have you entered the S/N? (Here is a thread which may help to find the S/N). Lasstmichdurch the same question to you. Have you entered the S/N? Anyway in case of SF problems error codes are much appreciated (block [Error Information] from SF error report). To obtain SF error report use button "Отчет об ошибке". And specify your OS.

Предлагаю организовать свою Jabber конференцию. Черезвычайно удобна для общения небольшой группы людей. Вперед в будущее! Переход с ICQ на Jabber Кстати, и Миранда и Квип Инфиниум - мультипротокольны, так что, даже под виндами проблем с Джаббером быть не может, и с аськой расставаться не придётся.

It seems that the first email of yours hasn't reached us. Anyway I've sent you the answer.

If you expirience downloading problems, such as disconnects or slowdowns I would suggest using a download manager. I'll write a small guide here. For Windows I advice the Free Download Manager (the FDM). It's quick and powerfull open source application. In the guide I'll use the lite version. So you've the FDM installed and launched. 1. Login on the site and get the link to the file. 2. In the FDM main window push the most left button "Add download". "Add download" dialog will pop up. 3. Paste the link into the "URL" field and choose where to save the file in "Save to folder" item. Finally press "OK" to confirm. 4. A download record will appear and downloading will start immediately. Notice that FDM uses several simultaneous connections to get the file. If the downloading has stopped: 1. Do not delete the download record in the FDM. 2. Login on the site and copy a new link of the file (links change from session to session). 3. In the FDM right click on the download record and choose "Download properties". "Download properties" dialog will appear. Paste the new link instead of the old one into "URL" field. Finally press "OK" to confirm. 4. Make sure the appropriate download record is selected in the FDM and press "Start download" button. The downloading will continue from the place where it stopped. * Download resuming isn't supported for downloads from lockon.co.uk and lockon.ru sites for now. ** If you will ever encounter a broken file (FC error code #3 or BS #13, #23 while installing) open Options menu > Network tab > set "Maximum number of connections per one server" to 1. *** To make sure the file is intact you may copy-paste MD5 checksum to "Add download" > "Advanced" > "Integrity" > "Valid checksum of this file". The file will be automatically checked for consistence after downloading. MD5 checksums are on the mirrors list page. **** A general advice. Notice that you can use different mirrors to download. If the speed is bad just copy-paste link of another mirror to the FDM download record.

Check your email.

Попробуй обновить драйвера СтарФорс (см. после пункта "2. Версия защиты до 5.5").

Currently we use a self signed security certificate. But it doesn't affect the secure data channel. A secure connection is establishing just after logging in. To login successfully with Firefox use "Add Exception" dialog. There is a complete description of it in Firefox help.

Product recall program has ended and defective disks now have the only way back to the store where they were bought.