Google Authenticator

[Taz1004]

I had to do factory reset on my phone and ED doesn't show up on my Google Authenticator anymore.

And I can't seem to login without it.  I tried changing password but still asks me the Authenticator code.

[Rudel_chw]

Open a support ticket and ask them to disable the two factor thing for your account. You can later on re-enable it if you want.

[Taz1004]

7 hours ago, Rudel_chw said:

Open a support ticket and ask them to disable the two factor thing for your account. You can later on re-enable it if you want.

Thanks but even to open a ticket, I need to log in and it's asking for the Authenticator code.

I used this link.  http://www.digitalcombatsimulator.com/en/support/

[Rudel_chw]

14 minutes ago, Taz1004 said:

Thanks but even to open a ticket, I need to log in and it's asking for the Authenticator code.

I used this link.  http://www.digitalcombatsimulator.com/en/support/

 

Pinging @NineLine as this is an unusual case, hopefully he can help you.

Edited August 28, 2022 by Rudel_chw