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Not seeing an upgrade option even with ownership of Black Shark 2


Go to solution Solved by elmo,

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Posted
2 minutes ago, Mirtma said:

Same problem. Bought BS1 in 2009, upgraded to BS2 in 2011. Store is only showing full price. 

is your old bs1 from steam that has no key?

Posted (edited)

Merging BS1 and BS2 works for me too. 

41 minutes ago, Annelid said:

is your old bs1 from steam that has no key?

No, it's from Ed. At that time I think that they didn't have it at Steam. I solved issue by merging BS1 and BS2. 

Edited by Mirtma

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Posted

I bought BS3 yesterday and want to install it now. usually the module manager gives a hint that a new module is available for installation.

but in this case bs3 seems to be unknown. what can i do to install bs3?

Posted
39 minutes ago, jeepster said:

what can i do to install bs3?


For now, BS3 is available only on OpenBeta

 

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Posted
5 minutes ago, jeepster said:

I am on openbeta


and you updated it to 2.8.1 yesterday?

 

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Posted
3 hours ago, Mirtma said:

Merging BS1 and BS2 works for me too. 

No, it's from Ed. At that time I think that they didn't have it at Steam. I solved issue by merging BS1 and BS2. 

 

Black Shark 1 used to be on steam over a decade ago and is delisted now.  Anyways looks like they fixed it and bs2 upgrade is recognized.

Posted

Bought BS2 on steam, migrated to standalone and now also seeing 69,99 for BlackShark3.

That´s so weird.

Now i read that those dudes tell us to "buy the upgrade from the same place we bought bs2 from". Are you serious ? Forcing ppl to go back to steam is kind of not what i would expect here...

  • Like 1

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Posted
16 hours ago, Gary said:

Same - raised a ticket and on standalone.

Gary

Just to say I raised a ticket and my purchase has now been reduced to include the discount. Thank you ED for sorting for me. Appreciated.

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Posted

Here's my problem: I bought the Black Shark 2 on the ED Website. Now, a friend of mine wanted to gift me the Black Shark 3 upgrade on Steam, but it doesn't work. It said "Insufficient privilege". Any Idea on what's wrong?

Posted (edited)
9 hours ago, m0jo said:

If you bought BS1 in ~2008 and upgraded to BS2 a while ago, you can merge the BS1+BS2 into a proper BS2 license and then the discount to BS3 will show up.

There is a menu in the bottom left of the license page to convert a BS1+BS2 upgrade to BS2. 
https://www.digitalcombatsimulator.com/en/personal/licensing/

 

I don't see or i don't have this option. 🙄

Can only check the old serial number.

 

 

 

Edited by Laszlo
Posted (edited)
On 12/16/2022 at 10:58 AM, 5ephir0th said:

I bought Black Shark 2 from Steam and later i migrated to stand alone, and i see the full price...

same here.

i show black shark 2 as a Steam license, dated Sept 2013 (and is DCS Black Shark, long before DCS world. and on DCS stand alone  it shows as Feb 2016

I can buy the upgrade on Stand Alone for $9.99, if I do, is there any way to take it to steam?

questions/commets, help? do I make a ticket?null

null

image.png

image.png

Edited by cgjimeneza
Posted (edited)

As it seems, the Upgrade works only on the platform you bought BS2 with.

So sad.

Edited by Jel

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Posted

The fix if you bought BS2 on Steam is buy the upgrade on Steam too and migrate it to stand alone, that works

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  • Solution
Posted
On 12/16/2022 at 4:35 PM, elmo said:

hi there, I can`t seem to find the upgrade in the e-shop, all i see is the full version?.... i want to upgrade from bs2?

All sorted now!....raised a ticket with support and BOOM had it sorted, cheers ED.... Even the wallpaper looks epic.

  • Like 1
  • 2 months later...
Posted

I have a question.

I have purchased BS1 over a decade ago on Steam and at the same time I can see the DCS: Black Shark 3 Upgrade Steam version for 9,73 €.
When I click on it, it gives me this information.

Does that mean I can upgrade to BS3?

Has anyone upgraded from BS1 to BS3?
There is no BS2 upgrade I might add.

dcs_bs3.png

  • 2 weeks later...
Posted

Okay, I have a slightly different problem -

As an owner of BS2, BS3 has been at the 9.99 mark, but weirdly enough, in the sale, it's showing up as 19.99 even though I'm logged in.

Has it had a price rise, or is it a peculiarity?

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Posted
2 hours ago, Nemesis44UK said:

As an owner of BS2, BS3 has been at the 9.99 mark, but weirdly enough, in the sale, it's showing up as 19.99 even though I'm logged in.

Has it had a price rise, or is it a peculiarity?

 

The US$ 10 upgrade was for a limited time only, so I guess that it has lapsed, you waited too long ... the FAQ says:

"you may take advantage of the Black Shark 3 Upgrade Program. This offer grants you the brand new version for only $10.99. Please note that this offer is only available for 3 months. After that, the upgrade cost will increase to $19.99."

 

 

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  • 1 month later...
Posted
On 3/24/2023 at 11:50 AM, Rudel_chw said:

 

The US$ 10 upgrade was for a limited time only, so I guess that it has lapsed, you waited too long ... the FAQ says:

"you may take advantage of the Black Shark 3 Upgrade Program. This offer grants you the brand new version for only $10.99. Please note that this offer is only available for 3 months. After that, the upgrade cost will increase to $19.99."

 

Ah balls, missed that. My fault for being too slow. Thanks.

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