Reverb G2 intermittent black screens

[Dopey]

Hope somebody can bring some light in this matter. And in my reverb

Since recent my reverb headset is acting up in DCS. After a while (15-20 minutes into the game) the headset blacks out. It does this always in the same pattern. First the left screen, then both screens and then turn back on. And that repeats itself. In a regular pattern, sometimes it blacks out quickly, sometimes it take little longer but generally within a minute. I thought it was caused by the latest nvidia driver so I installed an older version (572.83) but no change

It looks like there is no problem in MSFS in VR

Looking at the log file (not really sure what I am looking at though) I see a massive amount of warnings and errors including errors in the GRAPHICSCORE (17804)

Is there something obvious going wrong here?

dcs.log

[speed-of-heat]

there was a behavior like this related to the G2's firmware, under certain audio conditions the screens would blank ? HP Reverb G2 Virtual Reality Headset Software and Driver Downloads | HP® Support

[Dopey]

I did that update in the past but to be sure I downloaded it again. I reinstalled but no change.

I noticed that when I go to "pause" or "ESC" I can look around all the time without the headset blacking out

[speed-of-heat]

hmm you might want to check the cable seating .. but honestly .. not sure that will help 

[Darcaem]

As a G2 user myself, this happened to me some months ago. Once you have rule out the firmware update (that fix is quite old though, you should already have installed the latest firmware) you shuold start considering it a cable problem

EDIT: in my case, I ended up buying a new cable and (fingers crossed) I've never had other problem since

Edited May 2 by Darcaem

[Dopey]

1 hour ago, Darcaem said:

As a G2 user myself, this happened to me some months ago. Once you have rule out the firmware update (that fix is quite old though, you should already have installed the latest firmware) you shuold start considering it a cable problem

EDIT: in my case, I ended up buying a new cable and (fingers crossed) I've never had other problem since

When I have to I will do that. But it is so odd that for MSFS it all works

[Dopey]

1 hour ago, Dopey said:

When I have to I will do that. But it is so odd that for MSFS it all works

Ok, waiting long enough in MSFS the same happens. Of to the store for a new cable 

[Buzzer1977]

Multiple things can cause this on the G2:
- Firmware. There was a firmware bug that caused the screens to blank when the audio level was high. Fixed with newer firmware
- Low frame rates. If your machine can't sustain high frame rates, the G2 might go dark for a few seconds. Reducing refreshrate to 60Hz helps.
- Bad cable. One of the things that are known to break on the G2 are the cables.
- Overheating. The G2 get's pretty warm. Sometimes too warm.

4 hours ago, Dopey said:

Ok, waiting long enough in MSFS the same happens. Of to the store for a new cable 

Don't invest in the G2. It's dead Jim. Better go for a Quest3 or a Pimax.

[Rainer_B.]

My Problem was the USB-C on my AMD X-570 Mainboard. Got a PCIe USB-C Card and all was fine. But i'm also on my second Cable with one to spare.

[Buzzer1977]

7 hours ago, Rainer_B. said:

My Problem was the USB-C on my AMD X-570 Mainboard. Got a PCIe USB-C Card and all was fine. But i'm also on my second Cable with one to spare.

There's a fix for the AMD BIOS since AGESA 1.2.0.2

[Rainer_B.]

i know but my Motherboard does not comply. The PCIe Card was cheap enough.

[Dopey]

On 5/2/2025 at 9:21 PM, Buzzer1977 said:

Multiple things can cause this on the G2:
- Firmware. There was a firmware bug that caused the screens to blank when the audio level was high. Fixed with newer firmware
- Low frame rates. If your machine can't sustain high frame rates, the G2 might go dark for a few seconds. Reducing refreshrate to 60Hz helps.
- Bad cable. One of the things that are known to break on the G2 are the cables.
- Overheating. The G2 get's pretty warm. Sometimes too warm.

Don't invest in the G2. It's dead Jim. Better go for a Quest3 or a Pimax.

Cancelled the order on the cable. Instead I made holes in the front cover that seem to do the trick for now. In the meantime couple of hours playtime without the headset failing. Maybe the G2 lifetime is a little extended

[Spartan111sqn]

36 minutes ago, Dopey said:

Cancelled the order on the cable. Instead I made holes in the front cover that seem to do the trick for now. In the meantime couple of hours playtime without the headset failing. Maybe the G2 lifetime is a little extended

how holes in the cover??!!

[Dopey]

2 hours ago, Spartan111sqn said:

how holes in the cover??!!

You can take the frontcover off and create some air vents. Initially I left the entire cover off but that might not be the best idea

[Spartan111sqn]

WOW!

[baco30]

I did something similar and added a 5V USB fan... 

[Dopey]

On 5/5/2025 at 12:38 PM, Dopey said:

You can take the frontcover off and create some air vents. Initially I left the entire cover off but that might not be the best idea

So far so good. No issues with screens blacking out anymore

[PLUTON]

Hello, how do you remove the front hood without damaging anything, please?
Thank you for your reply.

[Dopey]

There are 4 screws that need a long (70mm or so) but small Philips head screw driver to be removed. After the screws came out I used 2 guitar picks to pry it open, one stationery and the other to work my way around the frontcover. It is held in place by a lot of tabs but they don't need much force to work them loose with the guitar pick. Just a bit of patience. 

Edited Thursday at 02:37 PM by Dopey

[speed-of-heat]

this might also help: