How not to support your customer or market your product

[hassata]

http://penny-arcade.com/resources/just-wow1.html

[Jona33]

Good customer service clearly.

[Boberro]

What a moron.... :|

[PlainSight]

"While Christoforo said blocking his Google Voice number stopped an early flood of harassing phone calls, he's received over 7,000 e-mails in the past 24 hours"

 

http://kotaku.com/5871656/chastened-gaming-rep-paul-christoforo-responds-to-internet-infamy

 

This thing is exploding, stay tuned

[RIPTIDE]

I trolled him an email.

[VTJS17_Fire]

Pwned. :D

 

 

kind regards,

Fire

[Depth]

Poor bastard, 4chan is probably all over this thing. Not long now until he starts getting hundreds of attempted pizza deliveries a day

 

Love the way Faux portray them

 

[OutOnTheOP]

Actually, I think MOST of the Fox report was right on the money; while they mentioned the "evil terrorist" interpretation of Anonymous, they spent most of that segment focussing on exactly what Anonymous is: a group of misfits who get their kicks from petty hacks/digital bullying of random folks, secure in the anonymity the internet provides them. It is a form of power trip, and quite frankly, isn't very far from outright sociopathy.

 

Now, that said, they also launch the higher profile attacks against government, industrial, and financial targets.... but their targeting methodology is so scattershot and lacks much coherent strategy; it could hardly be accurately stated that these are real ideologue "revolutionaries".

 

On a completely unrelated topic, I wish Tycho and Gabe would give this treatment to Robinson Arms, with whom I have now had a longstanding dispute of almost the exact nature, except to the order of almost a thousand dollars. But of course, that vendor doesn't fit PA's demographic.

[PlainSight]

CUSTOMER SERVICE SUPPORT:

 

"You just got told bitch … welcome to the real internet check kotaku in 2 weeks when they are reviewing free PS3 Avengers we send them as well as G4 and all the other majors hell yeah , don’t forget to check Amazon, gamestop.com, play n trade , Myers , Frys and a ton of other local stores coming your way you think you speak for billions son your just a kid you speak for yourself no one cares what you think that’s why were growing and moving 20-50 thousand controllers a month. We do value our customers but sometimes we get children like you we just have to put you in the corner with your im stupid hat on. See you at CES , E3 , Pax East ….? Oh wait you have to ask mom and pa dukes your not an industry professional and you have no money on snap you just got told."

 

YOU'RE DOING IT WRONG :lol:

[hassata]

My God.

[sobek]

Fox, always good for some good old fearmongering.

Edited December 30, 2011 by sobek

[PeterP]

As sad it might sound:

I'm very entertained how he did handle this whole mess the last days:

http://www.forbes.com/sites/danielnyegriffiths/2011/12/29/from-control-to-ko-paul-christoforo-interviewed/

edit:

he made yesterday a interview a deadpixels:

http://www.deadpixellive.com/

hilarious !!

... and will be on MTV the next days....

 

Edit:

I hope so much that other CEO's will learn how to run a customer support from Paul Christoforo.

Edited December 30, 2011 by PeterP

[wtfisgoingon]

"p.p.s. Welcome to the internet, bitch. That’s how I roll"

 

LLLLLLLLLLOOOOOOOOOOOOOOOOOOOOOOOOOLLLL :D

[EtherealN]

they spent most of that segment focussing on exactly what Anonymous is: a group of misfits who get their kicks from petty hacks/digital bullying of random folks, secure in the anonymity the internet provides them.

 

Both you and Fox make the mistake of thinking of Anonymous as an entity. It's not. Here's how you become part of anonymous: use a handle, and protest something in some way. Voila! Saying "members of anonymous XXXXXXXXXX" is about as useful as saying "internet users XXXXXXXXXX". (Incidentally, this does of course mean that Anonymous can't protect it's "brand" from being misused, but that doesn't matter. What matters is that since most people don't get this fact about Anonymous and WILL think of them as an organization, they will face a constant intelligence failure in their attempts to handle and combat the "organization", no matter if it's government, multinationals, scientologists or whatever struck the fancy of teh internetz today.)

 

Now, if we were talking about LULZ Security or some similar group, then okey, but Anonymous is just not even close to what people are generally used to dealing with. A bit like 4chan - you become part of 4chan through registering. But saying that someone is part of 4chan in any given circumstance is about as meaningful and conveys about as much information as "he lives on planet earth". Similarly "a member of anonymous attacked X" actually says "some random due on the internet attacked X." :P

 

Personally, I sort of like the general idea of anonymous - it's basically shown the only way to set up an invincible network of individuals, but it's also shown all the drawbacks inherent to this setup. But it is amusing to see TV networks, government agencies and so on struggle with the concept of a network that is not actually organized.

[PeterP]

you have to bite every bullet -don't you?! :D

Both you and Fox make the mistake of thinking of Anonymous as an entity.

If he want to use Fox as his news source... why not?! moderators are to moderate - not to educate...

 

EDIT:

and BTW - the FOX input made by Depth was very off topic.

Edited December 30, 2011 by PeterP

[hassata]

A bit like 4chan - you become part of 4chan through registering.

 

Newfags can't triforce :D.

 

The thread where some clueless guy called Poole a newfag is always good for laughs.

[PeterP]

Back to topic:

 

Paul Christoforo

 

 

first read the interview at forbes and than hear the deadpixels audio...

As sad it might sound:

I'm very entertained how he did handle this whole mess the last days:

http://www.forbes.com/sites/danielnyegriffiths/2011/12/29/from-control-to-ko-paul-christoforo-interviewed/

edit:

he made yesterday a interview a deadpixels:

http://www.deadpixellive.com/

hilarious !!

... and will be on MTV the next days....

 

Edit:

I hope so much that other CEO's will learn how to run a customer support from Paul Christoforo.

Edited December 30, 2011 by PeterP

[OutOnTheOP]

Words.

 

Yes, except the fact that the members do not know each other's true names/ personal identifying information does not make it any less an organization; a very (very!) LOOSELY organized organization, but an organization that occasionally uses coordinated actions toward decided ends nonetheless. That aside, where in my original post did I ever even claim Anonymous is an organic "entity"? I said they were a "group", as in "a collection of individuals". Way to put words in my mouth.

 

Either way, your explanation is a bit off the point; regardless of HOW people join Anonymous, they do so because they are attracted to their perception of the nature/goals of Anonymous. As a result, a certain type of people end up gathering there; and I maintain my assessment of those people. IE, NOT a super-organized paramilitary terrorist group; rather, a loose affiliation of misfits who enjoy causing trouble for the sense of power they derive from it. You seem to have missed my point about how Fox was more correct than you give them credit for: my point is that instead of their normal knee-jerk "it's a league of demonic supervillians bent on destroying America", they went with "these people are a bunch of petty online bullies", which is, I would say, much closer to the truth.

 

You're basically saying that it would be wrong to claim "the people at the dive bar down the street are a bunch of folks that like to drink". Is it 100% true for every individual, no. Is it a pretty accurate overall assessment, I would say so.

 

Oh, and PeterP, I appreciate your underhanded support, but no, I do not use Fox, BBC news, CNN, or any of the other news networks as my primary source of information. Nor do I rely on the laughably skewed rumor mill of internet venues. I read/watch as many as possible, and formulate my worldview on the most plausible and factually supported conclusion. But thanks for assuming I am an easily swayed intellectual pygmy. Appreciate it.

Edited December 31, 2011 by OutOnTheOP

[zakobi]

This is Afaik N-Controllers new PR guy, answering questions on Reddit (IamA) http://www.reddit.com/r/IAmA/comments/nw1vm/ama_the_guy_who_replaced_paul_christoforo_and_is/

[PeterP]

I don't want to post something negative like Paul Christoforo proofed himself again as a absolute douchebag (newly in a video interview... - damn- he never hears the hammer to fall?! - will give no link - you have to google yourself :P )

Instead of this I want to post what are the positive outcomes of this - one example:

 

Avenger Controller Company Announces $10,000 Donation to Child’s Play

Edited January 6, 2012 by PeterP

[PoleCat]

Fox is NOT a news source, it is propaganda lie machine used by the 1% to control the racist and weak minded among the 99% and turn them to voting against their own interests over and over again. They of course get what they deserve, problem is we get what they deserve too. Educate yourselves before you vote, for you are being lied to!

 

They are entitled to their own opinions but not their own facts.

 

Speak the truth.

 

Out

Edited January 6, 2012 by PoleCat

[PeterP]

more about fox :P :D http://forums.eagle.ru/showthread.php?p=1343531#post1343531

(just trying to de-escalate.. - sure- more worse than making it better , but I tried !)