Hi all,
Just had to have a rant and see if anybody can advise. I recently bought FSX and have only just downloaded it, however I have had one problem after the next.
First, I tried to download it, clicked the link and it timed out, clicked it again, timed out...Clicked it a final time and I wasn't able to try again. Had to email customer support...Two days later it worked again.
So, I download the game (slowly because their servers are terrible, apparently) and install it. I type in the product key and it says it's invalid. An invalid CD key which I have clearly bought from Microsoft. 5 email exchanges later we've established that it isn't because I've typed in the CD key wrong (primarily because, at the end I realised I could copy paste it).
They have asked me to phone them, so I try, get a message in what sounds like korean, and the phone cuts off. The reason this is so frustrating is because I have also purchased GEX, REX, UTX, PMDG J4100.....As you all know this was not cheap. Further, I won't be able to get a refund on any of it.
Has anybody else been in a situation like this? I am unable to speak to anybody, and their emails are generic copy paste replies. Is it very frustrating and I am tempted to uninstall FSX and give away my addons. Not something I want to do because they were expensive, but this is draining!