Panzerlang

Just in from support...I swear to god, this couldn't be made up. "...and we fully understand your concern about the order progress. Regarding your order, we have arranged with Amazon for expedited handling, but Amazon system currently indicates the shipment date will be delayed until August." Followed by... "Your experience is always our priority, and if you have any questions or need assistance, please feel free to let us know. We will do our best to resolve them for you." My reply, "So send it DHL ffs. Duh!" Time for the video now, the title of which will be 'Pimax Malice'. Somebody very clearly needs to have their employment terminated.

Gee, on the original Mariannas map the looking-sideways at low level is almost completely stutter free. If they ever manage to post my Super from the Japanese warehouse, where it's been sitting on a shelf for a fortnight now, I'll test that too.

Three days since the last email, in which they noted "3 to 5 working days to complete shipment", which was an increase from the previous "2 to 3 working days", followed by "have prioritized your order". Apart from the inherent insanity of that I could not see any tells that it was the product of an AI bot, which means...yes...an actual human typed it. A human totally oblivious to the insane contradictions therein. As a keen student of insanity and the human condition in general, I still found my mind wobbled on its axis a bit. Yeah. You'd think "have prioritized your order" would be "Hey fella, go grab that unit off the shelf AND POST IT...NOW!!!" But no. And, to assume zero insanity or a level of incompetence and ineptitude so far off the scale as to merit an orbit around Neptune, one is forced to consider actual malice. Yeah, it's deliberate. Just thinking out loud.

I did it too, after hearing 'the news' that NVidia were going to cut back production by 30% "to stop prices falling too low". I also switched to the 9800X3D and yes, there is a significant improvement in VR.

They finally managed an email that didn't sound like the product of an AI bot running on a Casio wristwatch. It's been on a shelf in Japan since it cleared customs 12th July and will now be shipped to me in "3 to 5 days". So that'll be at least a fortnight. New world record. One might think they've sold thousands of units to Japan, instead of the actual handful.

Gonna go try the Mariannas now (with my new 9800X3D and 5090). Elsewhere there's a noticeable difference (still on the OG Crystal though).

"Valued customer".

And they wonder why people grow to despise them. "Your ordered 50PPD has been successfully shelved at the overseas local warehouse and is currently pending shipment. It is expected to be shipped within 2-3 working days. Relevant logistics information will be sent to you via email after shipment. Please keep an eye on your inbox. We will track the shelving situation upon arrival at the local warehouse and synchronize further shipment progress to you at that time. If you have any questions, please feel free to contact us. Thank you for your support! Best Regards" Apparently it's both successfully at the local warehouse and yet still awaiting to arrive at the local warehouse. Shrodinger's frikking headset. An email full of quantum waffle, blather and jibber-jabber. "We will track the shelving situation upon arrival at the local warehouse and synchronize further shipment progress to you at that time." Just...WHAT? Uh? Was that translated from Martian by a retarded AI bot? "Your ordered Pimax Crystal Super 50PPD has completed customs clearance in the destination country and is currently being transported to the local warehouse. The shipment is in transit and is expected to arrive at the warehouse in about 1 week, after which it will be shelved and shipped." Destination country = Japan. Currently being transported to the local warehouse. Local to where, the airport it just got flown into? Okinawa? If it landed in Okinawa and the warehouse is in Hokkaido (other end of the country), by what means would it take a "week" to get there? Bicycle?! Never mind all your other BS that's an outright disgrace, your 'shipping' is on a whole other level.

The latest Pimax Play is giving me the same momentary freezes but on the OG Crystal (with a 5090 now and maybe it's crap NVidia drivers in the mix, who knows or can tell anymore).

Nine days after the email telling me the item had cleared customs and would be "expected to arrive at the warehouse in about 1 week, after which it will be shelved and shipped." with no further communication. I thought the "week" would be a worse-case scenario and expected it to be arriving at my door a lot sooner. DHL usually manage it on the same day (clears customs, package arrives late afternoon). Fedex, next day. But Pimax? Ooooh no, of COURSE not. Nine days later, I guess they put it on the van for points Alaska. Or maybe Hong Kong. What's that tried and trusty UK expression..."couldn't organize a pissup in a brewery". So, where's my headset, Pimax? Seven months not long enough for ya?

Well, it's been five days since I got an email saying my Super had cleared customs and was on the way to the local warehouse. They should have sent it DHL, I'd have got it the same day.

My order was nearly two months earlier than yours but I'm only a week ahead of you in the shipping. Weird that. I discovered this months ago. Capping/throttling ANYTHING seemed to give the CPU enough extra work to negatively impact the smoothness. I tried every combo I could think of but the only one that worked was to leave everything the fk alone and give the horse its head. Lol.

Dear Customer, Hello! The Crystal super 50 PPD headset you ordered is currently on its way to the local warehouse. We will update the latest progress on July 10th and inform you of the relevant information at that time. Please wait patiently. Thank you for your understanding and support. Best regards, Pimax Support Team Not unexpectedly, I have not received any update. Lol.

Got the address-confirmation email last night.

I thought it would be useful to see how long it's taking for people's orders to be fulfilled, so if you've had yours delivered, please put the order date and delivery date. Mine, ordered 20th Dec 2024. No shipping notification as of yet.

You'd see no ppd difference but you would notice the FOV difference.

Shame Calvin doesn't have the same information, never mind certainty, he was unable to answer my question about when a December order might be shipped.

Yes, they do. The 50PPD is coming first, the 57PPD is coming next (way down the road).

Mura, puh. As a bike rider (and glasses for the TV), crud in my FOV is nothing new. I already accommodate limited FOV as "I'm wearing pilot goggles" and mura (if I even notice it, because I don't with the OG), that'll be "grubby glass". Sebastian makes a huge deal of it, but I think from other things he's pointed out that he might have peculiar eyes.

What's the ship time for a December pre-order?

I now haz two. The Flanker grip is a seriously nice bit of kit (arrived today). I tested only the trigger so far. The thing is BIG but fortunately I have big hands.

Lol, in the middle of the customer-support awards season you mean? Not sure a third of a year could be considered "impatient" anyway.

I'll give them another couple of weeks and if I've heard nothing I'll cancel.

That calculation involves an assumption about how many they're able to produce in a given period of time though.

What's the difference?