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Everything posted by Cyph3r
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:thumbsup: Well, with enough work I'm sure sure anything would be possible! :smilewink: But seriously, the VPC MongoosT-50 grip isn't compatible with the T.16000 electronics, it is compatible with: VPC-Controller TM Warthog-Controller MMJoy2
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Another batch of shipping notifications have just gone out - check your spam folders!
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As mentioned in our last announcement regarding the pre-order shipments (posted on 03.08.2017), all pre-orders will be dispatched within the following 5-8 working days. We are now on the 3rd working day from that announcement and we are still on track with our target to fulfil all pre-orders within that time frame. No one is being left out, we are following a strict shipment plan. Your order will be dispatched within the time frame promised in the announcement! :thumbup:
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Another batch of shipping notifications have just gone out! :thumbsup:
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That's correct :) It's close, probably looking at the second half of August!
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Yes that's absolutely possible! On the VPC MongoosT-50 Base it works as both an axis 0-100% and/or a button press. However, on the TM Warthog Base it works as a button press.
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In preparation of people receiving their VPC MongoosT-50 Flightsticks, I've made up some button map templates so everyone can get started on their profiles! :thumbup:
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No problem dburne! I'm looking forward to you receiving your order!! :pilotfly:
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The VPC MongoosT-50 Base has been released and is available :thumbup:
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Hi insanedruid, we actually have a huge number of pre-orders to fulfil. 3 batches have gone out so far, with some more shipping notifications going out this morning. As mentioned in the announcement it will take us 5-8 working days to catch up with the current backlog.
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Hey Nash, I posted this the same time on the English side of the forum as well :thumbup: https://forums.eagle.ru/showthread.php?t=191623
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VPC Mongoose base with TM F-22 Pro stick?
Cyph3r replied to pngflyer's topic in PC Hardware and Related Software
Hi pngflyer! Interesting question, I've personally never see a TM F-22 Pro so I can't comment myself, but if you send an email to support@virpil.com with some more details on the TM F-22 stick, perhaps some photos of the stick and the connector etc, I can get our electronics engineer to check it out and get you an answer :) -
►VirPil Controls and BRD Partnership Today, the VirPil Controls Team (VPC) and Roman Baur (BRD) are pleased to announce an exciting partnership and the beginning of a joint project to create a new line of flight control systems for virtual aircraft. By combining the experience and reputation of BRD with the energy, creativity and resources of the VPC Team, we are confident that, new and long-awaited flightsim products will be available sooner with even better performance, functionality and quality! Check out http://www.virpil.com for future announcements.
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3 августа 2017 года // Объявление № 19 ►VPC MongoosT-50 Flightstick & Base Начало отгрузки предзаказов! После ваших долгих ожиданий и нашей работы в режиме нон-стоп в течение последних недель команда VPC рада сообщить о начале отгрузок предварительных заказов на VPC MongoosT-50 Flightstick и VPC MongoosT-50 Base! Напомним, что основной причиной задержки стала необходимость исправления конструкционных ошибок в механике, которые были обнаружены после отправки первой партия предзаказа несколько недель назад. Несмотря на то, что первая версия VPC MongoosT-50 Flighstick прошла почти полугодовые лётные испытания, после долгих дебатов внутри команды было принято решение отгружать улучшенный вариант уже начиная с предзаказа. Последние недели конструкторы, инженеры и вся команда VPC работали очень тесно с заводом-производителем механики для устранения возникших проблем. Мы понимали, что перенос сроков поставки может подорвать доверие покупателей, но желание поставить более качественный, чем первоначально разработанный, продукт оказалось сильнее этого страха! Как уже упоминалось в наших предыдущих объявлениях, мы предлагаем ряд комплиментов за задержки всем без исключения покупателям: заказы на VPC MongoosT-50 Flightstick и VPC MongoosT-50 Base, размещенные до 21 июля 2017 года, будут считаться предварительными. Предлагаемые льготы будут включать: Пылезащитный чехол для ручки VPC MongoosT-50 Grip 10% купон код для http://www.virpil.by Специальная цена на VPC MongoosT-50 Throttle и VPC Stealth Rudders В течение 5-8 дней все задержанные заказы будут отгружены. Уведомления об отправке с номерами доставки EMS Express будут высылаться вам по электронной почте в конце каждого рабочего дня. На всякий случай проследите, пожалуйста, чтобы наше письмо не оказались в папке спама! Спасибо всем за ваше терпение, сообщения о поддержке от многих из вас были замечательными! Каждое мнение и пожелание будут учтены в будущем. Увидимся в небе!
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A good handful of shipping notifications went out today, everyone remember to double check your spam folder as well!
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3rd August 2017 // Announcement No. 19 ►VPC MongoosT-50 Flightstick & Base Pre-orders Shipping Now! After much anticipation, and tireless around-the-clock work from every member of the VPC team, we are pleased to announce that the VPC MongoosT-50 Flightstick and Base pre-orders are shipping as of today! To recap, the delays were caused after some tolerance issues had been discovered by our QA team after the first batch of pre-orders were dispatched a number of weeks ago. While the VPC MongoosT-50 was still a great Flighstick in this state, we ultimately decided to recall these units to ensure that our pre-order customers receive nothing else except the latest and greatest revision of the VPC MongoosT-50. The last couple of weeks our designers and QA team have worked very closely with our partner factories to resolve these issues. The hard word has paid off as we now have in our hands, a version of the VPC MongoosT-50 Base which is even better than originally designed! As mentioned in our previous announcements, we are offering a number of perks to our pre-order customers for the delays. All orders for the VPC MongoosT-50 Flightstick and VPC MongoosT-50 Base placed before July 21st 2017 will be counted as a pre-order. The perks offered will include: Free VPC Dust Cover 10% Coupon Code for http://www.virpil.by Special Pricing on the VPC MongoosT-50 Throttle and VPC Stealth Rudders We will be dispatching orders at a rate that will see the huge amount of pre-orders fulfilled within 5-8 working days. Shipping notifications will be emailed at the end of the day which will including an EMS Express shipping number. Please keep an eye on your spam folder just in case! Thank you everyone for your patience, the supportive messages from many of you have been great! We have learnt a lot from everyone’s input on how we can better handle our future product releases. See you all in the skies soon! :pilotfly:
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Hi All! Just to let you know, everything has gone as planned this week (phew). I'll have a full update tomorrow, and the first batch of VPC MongoosT-50 Flightstick/Base pre-orders should have active tracking codes as well! We're almost there guys!
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Would just like to mention VPC's Black metal extension, 25 EUR. :thumbup: https://virpil.by/en/shop
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Hi hansangb, yes don't worry, we're going to be handling our future releases much differently to ensure this doesn't happen again. It is still a learning process for us, but with everyone's help we'll get there! :smartass: Hi Baz000, with the VPC Desk Mounts as heavy/large as they are, shipping 2 of them + other things would overall be a very heavy/huge package. We use express EMS which typically gets all the way from Belarus to the USA in 3-5 days so $100 for this sort of service is actually quite good consider the sheer size, weight and distance. We previously offered a non-EMS shipping option which was only 15-25% cheaper but it was much much slower and far less realiable so we removed this option. In the future as we expand our distribution points there may be something you're more happy with :) Hi Winger, everythings got pushed back a little bit but I hope to update on everything (not just the pre-order shipping) in the near future :)
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Hi dburne, I'm sorry you feel that way and that we won't be seeing you again with our future products. I want to point out though that while any secondary points of contacts such as forums etc may go quiet temporarily during crunch time, you can always get a status update by talking to me directly, either through email, PM or chatting with us on the Facebook instant messenger as I have done with many other users over this week. As previously mentioned, we've certainly learned a lot from this, being our first complex, metal product with electronics, so for future product releases it will be handled much better. If you're unhappy with the delays you can certainly cancel your order and then order with us again in the future if you so desire. I understand the frustration, but past explaining the situation, offering free gifts and perks, and offering an order cancellation and full refund, there is not much more we can do unfortunately. :( Thanks for the comments guys, from the whole VPC team. :thumbup: No apologies necessary, we completely understand! We offered a (well, now multiple) discounts to our pre-order customers, but we're completely aware a lot of people are waiting for the full release once it's out of the pre-order status. Hopefully we'll see your order soon! :pilotfly:
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► VPC Shipping Update As mentioned last week there were two issues that needed to be resolved with the VPC MongoosT-50 gimbal; the axis spring channels causing some noise, and the cam mounting points. We ultimately decided on recalling the existing batches to get them revised as explained in our previous announcement. The good news is, the axis spring channels have been corrected and actually much improved from our original design. The VPC team has since been operating around the clock at the VPC HQ, assembling the VPC MongoosT-50 Bases. However, unfortunately I must announce there was some issues regarding the cam mounting points (on the cams themselves) and this took much longer than anticipated to iron out the final issues. After many changes over the course of this week, today I can finally confirm that we have now settled on the perfect and final revision. We now have in our hands a number of completed retail units constructed from the mass produced parts which we have tested extensively yesterday. I can proudly say we are incredibly happy with VPC MongoosT-50 Base! The latest revision is overall even better than our initial designs. We will be shipping out existing pre-orders, with the first batches shipping on Wednesday 2nd August. We understand these delays are very frustrating, but we must emphasise it is purely from the standpoint that we want to do everything possible to get the best end product into your hands. To reiterate, VPC are offering the following perks to our pre-order customers to apologise for these delays: • 10% coupon code for a future order with VPC • Free VPC Dust Cover And now, in addition to this, we will be offering further discounted pricing on the future VPC MongoosT-50 Throttle and VPC Stealth Rudder Pedals to our pre-order customers. And of course, anyone who is understandably unhappy with the delays of the shipment, can request a full and immediate refund by emailing sales@virpil.com. Thank you all for your patience, it is truly appreciated, and especially thankyou to those of you who have sent messages supporting the VPC team over the past couple of weeks! Any questions at all, please do not hesitate to contact me.
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Correct about the material! :thumbup: Don't worry, a lot of care is being taken as they are being hand assembled. We look forward to getting these into everyone's hands! We'll send out a a mail blast when all the VPC MongoosT-50 Flightsticks and Bases have been dispatched with the coupon code. We have now added the VPC Dust Cover to our website, so people who hadn't pre-ordered (who will receive it as a free gift due to the delay) can now purchase it for 9.95 EUR. Perfect for keeping your VPC MongoosT-50 (or other joystick) clean and free of dust when not in use! :pilotfly: https://virpil.by/en/shop/accessories/vpc-dust-cover-vpc
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Hi all, So today everything is right on track, we've received the revised gimbal parts from the factory and VPC team have been working on assembling and testing the mechanics to prepare for the first dispatch tomorrow!
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These announcements apply to all orders worldwide, including the US. We upgraded all orders to Express EMS a while ago as we no longer offer standard shipping. :thumbup: The 10% coupon code is for future orders.
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The deviation was within the channel for the axis compression spring. The noise caused by this "huge" deviation was not consistently obvious and in some instances wasn't apparent at all. It was only after a thorough QC check by our team that revealed this error. The factory had agreed fault to this error and is now why they are working throughout the entire weekend to rectify this.