EtherealN

No, I'm responding in a structured manner where it is clear what response regards to what, and does not neglect anything that needs adressing. As for the BF2/Bf3 (actually, BF3/BC2, important difference) being my opinion - well of course it is! That's exactly what I was pointing out regarding your discussion of BS2 being "just an upgrade" or patch on BF1! It's opinion and personal value judgement - if you don't like what the money offers, you don't buy it. I've already adressed this! You can't first ask for X, then have me say that X cannot be done because of Y and Z... and then just return to your "please give X". This reduces to: - I want X. - You can't have X. - I want X. - Sorry, would be nice but not possible. - I want X. ...etc Sorry, here I don't even understand what it is you mean. FC3 generate a serial that gets uploaded to the site for further FC3 installations? How would that help anything? Your serial number already is on the site. Beer in the pub: ~$10. Welcome to sweden. ;)

That's when you'll get word about them... ;) Don't delve too deep into trying to read between the lines.

Not selling BS1 wouldn't cause the "need" for the Upgrade to cease. It's there for people who already have BS1, as a "thankyou". I don't have the exact sale numbers for BS1 - I know it still sells, but not in great quantity. It's basically people with very old computers - or people that just wants something that costs about a beer. (And yes, 10 dollars is a beer, here. :P )

BS1 serials are replaced upon request.

No, you paid $12.99 for BS2. Says so clearly on your screenshot. BS2 is a new game the same way FSX was. Protip: Battlefield 3 wasn't a "new" game either, by your logic. It was an upgrade of what they already had in Bad Company 2. No, that would not have been possible. BS1 prices were decreased way before BS2 was released. That is your opinion. It was my opinion that Battlefield 3 didn't offer enough new to be worth the money, so I didn't buy it. But the "justification" you seek is easy to find: people paid for it. They wanted it, at that price. You see - how YOU evaluate something isn't how everyone else evaluates it. It's only how you evaluate it. If you don't like the value, you don't buy. So? I love it when people say something is "that simple". :) Well, first off: no, it's not the same installer. Of course it isn't! If it was the same installer, then why don't you install BS1 with the BS2 Module installer? You are missing an extremely important point here: the fact that BS2 and BS2 Upgrade are in the same installer does NOT mean that BS1 is in the same installer, nor that it can install BS1. And since BS1 is what has to be confirmed with the Upgrade, how does that matter? Doesn't contradict my point, now does it? But I'll note that A-10C is still being updated, and it's now past 3 years since it became available. What I was questioning is specifically your assertion that such support is a given. And I then ask where in the marketplace this ever happens. Afraid I don't see the relevance. Electronic Arts is a company with over 4 billion dollars yearly revenue that operate a store application, having almost 10 000 employees. Eagle Dynamics is a small, independent, company that is practically selfpublished and has less people in TOTAL than just the Q/A department at EA DICE... ED has a website. EA has a publishing empire. See the difference? I'll help: EA owns their own DRM system. Just like Valve does for Steam. Of course they can do all kinds of stuff with their own system. ED can't afford to develop such a system, it has to purchase this service. Which Lockon DVD Serial? Lock On doesn't have serial numbers. ;) I've had 3-4 versions (including one that was a review code), and I have never, ever, had to use a serial number for it, because it authenticates with the CD. And btw, if it was up to ED, there would be no LOMAC requirement at all with the FC series. But it's not up to ED. Ubisoft owns that stuff. Oh, and LOMAC works PERFECTLY on Win7 64-bit. I played a campaign on it just the other month. ;) Invite you to read the previous posts in this very same thread. It's all in there.

You can't activate something that isn't installed. (That's a TECHNICAL limitation. You just can't, unless you want the "old" StarForce back with some drivers on your computer. THEN it could be done. ;) ) And no, this is not a case of anything like that. BS2 Upgrade was ALWAYS marketed with the EXPLICIT (even printed in red text) caution that BS1 must be installed and activated. Anyone that didn't want that, could purchase the normal BS2 distribution. Seriously, any other company wouldn't even consider doing a discount offer like that, at all. And while I don't know the exact reasons (never asked), I suspect reactions like this is exactly why there's no such offer available for FC3. Offering such discounts clearly doesn't work, because people that make use of them complain about them. ;)

BS1 does not have that limitation. Some issues: 1) Needs to support BS1 on Steam as well! And that one uses Steam DRM. (And Steam doesn't even allow you to ever see the serial number for those. Yes, there are numbers, but you're not allowed to see them; the number simply gets linked to your Steam account and thus you're not in the "need-to-know" about what serial number is. :P And of course, most of the time Valve is right in that - you don't need to know and it would only confuse you - but situations like this are different, but too rare to be counted upon to change how their system works.) 2) BS1 uses a different, older, version of SF ProActive. 3) When activating your game, you don't talk to ED servers. You talk to SF servers. (This is part of the "insurance" thing that even if ED were to go out of business, your keys will still work.)

Because if the key has not gone through the activation process, this is extremely easy to exploit. I buy 1 BS1 key. All my friends use that key to activate BS2 Upgrade.

Well, first, the need for BS1 with the Upgrade release of BS2 was of course known at the time. It's not optimal, but there was the option to purchase a "full" BS2 and thus not have this problem. (And by holding out for a sale, you could have gotten it cheaper than the list price of the Upgradee.) Simply accepting the key from BS1 would of course be nice, but there is a problem there: if BS1 is not actually activated, you can then use any key. Yours, a friends, etcetera. That's why this was not done. (Or at least one of the reasons.) Faulty logic, unfortunately. You paid $49,99 for BS1 when it was relatively new, and had it for (nearly) 3 years. When the sequel was developed, you were offered a discount on it. This is extremely fair; I have neever been offered a discount on an FSX game, Battlefield XYZ etcetera just because I owned the prequel. ED didn't have to do that. Ah, so please list the other developers that continue to support their product, free of charge, 3 years after release? I can think of only one - Blizzard in the case of Starcraft 2 - but in that case it's funded by the sale of an expansion. As you said though, that's a second discussion and one that has been done to death. And as for who in their right mind would purchase BS1 to play it - someone that has a system that can't handle DCS World. There's a lot of those people out there, and quite often they're still sitting on those old computers specifically because they cannot afford to purchase a new computer. Not sure why you are surprised that games become cheaper a while after release. Since when is this extraordinary? And having purchased BS1 at it's launch price is NOT an argument here. You bought that product when it was new. You paid new price therefore. People can wait until prices go down, like they always do with computer games, but that's at the trade of not being able to play until later. Up to you what you want there. When Weta says "cheaper", he means specifically at the point of purchase for BS2. And yes, if you own BS1, you CAN get BS2 cheaper than someone that does not. That's not something that can be debated, it's just fact. ;) Well, unfortunately that's not possible. Not "business" impossible, "technically" impossible. Only way would be someone manually going through these purchases, blacklisting your BS1 and BS2 Upgrade serials and replacing them with a BS2 "full" serial. (And that part is "business" impossible, since that would be extreemely expensive.) Once upon a time you made the decision that a $20 dollar discount was worth living with the requirement of having to keep BS1 around. So yes, that's fair, since you made the choice. At the end of the day, things are what they are, and all of this is things you knew when you purchased. I really wish we could do something better for you in this, but the hurdles are just too big*, just like when the intention was to never have a Black Shark 2 but rather simply patch BS1 - that was the plan. But it became simply way too expensive, so the choice was between doing BS2 or dropping BS entirely. However, as a mid-level, the discounted Upgrade was offered, but with the requirement of BS1 clearly stated. * With one caveat: whenever I state that something probably can't be done, it typically takes about 2 days for a dev to say he solved it in some way I didn't think about. :P So if things hold up, me giving "bad news" is actually a good thing. :P

Your ticket is one of about half a thousand that came in within a few hours... It does take timee to get through them, unfortunately, when so many comes in within so little time. What is your ticket number?

You should also be able to simply open the mission in the mission editor, and then save it again.

The username prompt is opened by your browser, not the server. Web browsers do this when FTP servers state that they are full. (Yes, it's silly, they shouldn't do that, but you'll havee to talk to Google/Microsoft/Mozilla Foundation about that.) Tested right now and the following worked: - FTP5 Germany - FTP4 USA - FTP2 Russia - HTTP2 Russia - HTTP4 USA - HTTP5 Germany You can however also usee bittorrent if you prefer.

Please try this: http://www.microsoft.com/en-us/download/details.aspx?id=8109 and this: http://www.microsoft.com/en-us/download/details.aspx?id=14632 Also, have you looked for crash details in Windows Event Viewer?

While I definitely agree with Scarecrow (tbh, I feel sims of A-10C's fidelity level and compleexity are easily worth triple digits), there is of course the fact that most down agree - and extremely critically, most retailers don't agree! Set the price too high, and you absolutely guarantee that no "normal" game retail chain is going to stock your game. Deciding on prices is extremely complex stuff. But one thing we should remember when it comes to the prices as well: how many AAA titles do we see that are still receiving support 2-3 years after their release? That of course ties into DCS World as a platform - while I don't have any knowledge about the economics, I strongly doubt it would have been economically feasible to keep A-10C "current" this long if it wasn't for DCS World.

As a paypal payer, you can simply ignore this. Sending the message out to you was a mistake. If you did use the link to "buy again", you should also be able to just ignore this - we've already initiated refunds for those that did this. Might be a few bank days for this to process through the banking system though.

Just to be clear: did you pay with CC via Sagepay, or did you pay with CC via Paypal? If the latter, you can safely ignore this. I'll get more details ASAP.

We have been able to confirm that the paypal purchases did come through properly. We have tracked some Paypal repurchases. Those will be refunded now. We are very sorry for the inconvenience. It might be a few days before the refund appears on your Paypal accounts.

FC3 is a module that plugs into DCS World. There is no separate eexe for it because of this. Simply set your profile for DCS World.

I don't quite understand the question - you have three Mustang licenses?

There are registry files ready for use here: http://www.digitalcombatsimulator.com/en/faq/

If you installed anew, with the 1.2.4 DCS World installer, then you have simply not installed any of the modules. You can download them here: http://www.digitalcombatsimulator.com/en/downloads/modules/

Yes, the problem no longer exists, so this only regards the older transactions.

This really depends on the situation when this is experienced. There remains some aspects of the effects that have some performance "bugs", such as the cluster bombs and MLRS impacts. In that specific case it's a problem that is being worked on as a priority.

As long as you purchased on the site, your proof of purchase is registered on the servers. If, in the future, you lose your e-mail details and cannot retrieve them, you can still retrieve the account through supplying known purchase details - like the last digits of the card used for purchase.

Hard to say it's a thankless task when you are thanking me for performing it! :) Thanks. :) Anyway, on your problem: not necessarily. The problem was that our system was told the transaction went through even though it didn't, so it would get marked as "paid" even if it wasn't, unfortunately. I would suggeest that you ask your friend to check with his bank (depending on how long time has passed, it might be sufficient to look in the internet bank, if he has such a service) to see if there was a transaction at that time. If it was very recent, there might still be a "shadow" or "reservation" on the funds, but most likely the money would now have returned to his account and you would not bee able to see the transaction at all in the list of past transactions for that card. If there is no entry on the card for this transaction, you would have to perform the transaction again through the supplied link in the e-mail. Very sorry for the inconvenience.