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WINWING

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Everything posted by WINWING

  1. Hello, We sincerely apologize for the inconvenience and frustration this situation has caused you. We understand your concerns regarding the defective MFD screen and the support process you encountered. Our goal is to provide prompt and effective solutions to our customers, and it appears we fell short in this instance. We appreciate your feedback and take it seriously as an opportunity to improve our service. To resolve this matter quickly, we would like to escalate your case to ensure that your warranty is honored and that you receive a replacement screen as soon as possible. Our customer support team will contact you directly to expedite this process. We value your support of WinWing and the feedback you've provided. Please rest assured that we are committed to addressing this issue promptly and to improving our after-sales support to better serve the flight sim community. Thank you for your patience and understanding. If you have any additional concerns, please don't hesitate to reach out. Best regards, WinWing Customer Support Team
  2. Hello, please keep SIMAPP running during gaming and try the cockpit view angle. If this issue still occurs, please contact our customer support, thanks.
  3. Dear customer: thank you for choosing us. You may try to adjust the brightness in the game options or bind the adjustment to the axis accordingly.
  4. Dear customer: thank you for using our product. All physical keys on UFC need binding/mapping, you may either bind them yourself or download corresponding mapping files from the cloud by SIMAPP PRO. For details, please consult the user manual or contact our customer support, thanks.
  5. WINNING Orion 2, 10th Anniversary limited version. Memorable LOGO, and special appreciation. All items will be available in May, please be sure to stay tuned. Flying with WINWING, into reality: https://wwsimstore.com/view/shopping.html

     

     

     

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  6. Dear customer: sorry for the inconvenience, please take a video and send it to our customer support and our engineer will help, thanks.
  7. Dear customer: those wire buddles are not interchangeable, please send us a ticket l the agent will arrange a replacement for you, thanks.
  8. Creative and imaginative.
  9. That's nice., thanks.
  10. What a professional genius.
  11. Hello, it seems your issue is specific, please contact our customer service and our agent will help you, thanks.
  12. Hello, please contact our customer support as Mr. MustangSally! shown above and our agent will help you, thakns.
  13. Huge screens, loyally replica simulators and a professional flight logbook.

    Pilot and co-pilot are ready to take off, easily immersing from cozy home into thrilling reality.

    Thanks Wild Bill Kelso for sharing the wonderful image

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  14. Thank you for your feedback and hard working, it's valuable information.
  15. Hello, I'm not sure what the 0 throttle position you mentioned mean? the idle/off position? If so WINWING throttle has no such buttons, thank you.
  16. It works. If this kind of access problems continues, please contact our customer service, thanks.
  17. Hello, all dimensions are included in the user manual, please download and consult it, thanks.
  18. Happy 2023, Uncover Your Cockpit
    Overall cockpit aviator wanted” by WINWING.
    Click the image to find activity details, are you ready? Let's fly, into reality.
     

    【全舱招募计划】长图-英文版-221229.jpg

  19. Hello everyone: by the end of 2022, we are celebrating the coming new year by restock our warehouse, filling it with plenty of MIPs, TOP GUN, ICE MEN, PHOENIX,etc. Sincerely hope all aviators will access to their dreaming cockpit in the new year and warmly welcome to our store: https://wwsimstore.com/view/shopping.html to select your favorate items, thank you so much.

     

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  20. Fly and light in your own way, what a wonderful journey!

    Spoiler

     

     

  21. Spoiler

    Get ready,. into reality.

     

  22. WINWING

    MIP Restock

    Hello everyone: extra extra extra… at 10:00 November 20, 2022 Beijing HK time, 21:00 November 19, 2022 EDT, 3:00 November 20, 2022 German time, our MIPS will complete restock and all online orders will open. We warmly welcome all aviators to our store to build their cockpit and we will arrange all deliveries as soon as possible with the purchase order. Thank you for trusting WINWING, have a nice day, into reality.
  23. A mounting solution for players who prefer to gaming on tables.

    Spoiler

     

     

  24. We are preparing, and will be prepared. 😀😀😀
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    Preparing to......into reality.

  25. Dear aviator: what’s wrong with your throttle base? Please visit: https://wwsimstore.com/view/help.html to send us a ticket or chat online with our Customer Support. Thank you.
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