** HOW TO REDEEM YOUR HEATBLUR.COM PURCHASE **

[E-Rock]

Right I see that for my order but when I go to

License serial number check

 

It's blank, no serial number.

 

Any purchased module released after Sept 2017 will be bound to your account instead of being issued a licence key.

 

I just pulled the trigger and also received no licence key. But going to the e-shop page while logged into my account it acknowledged I have purchased it.

 

This was the same with Hornet and Persian Gulf.

Edited October 14, 2018 by E-Rock

[E-Rock]

I received this confirmation email.

 

[Salsam]

Ok? I've just redeemed my F-14 code, but got PG map instead... what now? "I have a bad feeling about this"

 

A part of NOSIG

[Lieuie]

Ok? I've just redeemed my F-14 code, but got PG map instead... what now? "I have a bad feeling about this"

 

A part of NOSIG

 

Get in contact with Heatblur. They will help you solve it.

[ben_der]

Is there any way to see if the Code has been redeemed successfully after the initial redeeming process?

 

Like shouldn't the F-14 show up in Purchase history?

 

edit:

Oh, on the Modules Page where the F14 is listed it says I already have a license for this Product.

[mr_mojo97]

Well, I think I must have deleted the Sendowl email from both inbox and trash can as I can’t find it. I’ve sent two emails to Aleks from the website and one pm to Cobra here, all without response. Really not sure where I go from here. Any ideas?

Thanks

Les

[Cobra847]

Well, I think I must have deleted the Sendowl email from both inbox and trash can as I can’t find it. I’ve sent two emails to Aleks from the website and one pm to Cobra here, all without response. Really not sure where I go from here. Any ideas?

Thanks

Les

 

Hi,

 

That's very odd! Please try resending your e-mail through our contact form on heatblur.com; you should have a reply within 24h.

[JagHond]

Cobra,

 

just to keep myself on the safe side... I purchased my copy from the DCS World site on last October, and since then the form stated immediately I was given a key. But I got nothing until today, by email or anyway other else.

Is this normal, will I get the plane directly in my DCS installation, will I be addressed firther with more instructions, will I... what?

 

Please let me know.

[Koriel]

@JagHond,

 

If you go to the DCS website, log in, and check out the modules list. Under the price and pre-purchase button of the F-14 it gives me the message "You already have a license for this product"

 

Could you check that one first please?

[JagHond]

@Koriel:

 

I've checked that page of my DCS account, and it's just showing me that same message ("You already have a license for this product"), as did since I purchased the Tomcat.

 

Thanks a lot for your attention.

[JagHond]

So, no answers to my little question?

[Repth]

Jag

 

If you purchased the F-14 through the DCS store the module is automatically tied to your account and you do not need to enter a key.

 

This thread is only for those who purchased the Tomcat from Heatblur directly.

 

Hope that helps!

[JagHond]

Repth,

sure that helped. Sorry, my apologies... I didn't realized that before your kind clarification.

With best regards.

[Commandosolo]

so here is my question. I won the F-14 from the VFAT2018 last weekend. I got the serial number and put it into the coupon on the ED page. It says that it's good. So what happens when a campaign comes out for it? Will it show OWNED after it is released on the ED website so the new campaigns become active once they are released? I had to buy the A-10C by itself before I could buy the rest of the campaign. Will this do the same thing?

[Col A. Hammer]

well i paid for my f-14 about 2 weeks ago figuring i would be sent a email saying to use my code but after a while and no email i began digging as i should have at the start. now i have make my 3 tries to get the "ED- ++++++ cod to work with no joy so what is the next move

[Col A. Hammer]

and a so sad for you is not going to work

[Commandosolo]

well i paid for my f-14 about 2 weeks ago figuring i would be sent a email saying to use my code but after a while and no email i began digging as i should have at the start. now i have make my 3 tries to get the "ED- ++++++ cod to work with no joy so what is the next move

 

 

contact Heatblur, to have them reset it. Also, if the code did work it's going to say under the F-14 on the ED site that a key has been registered for this plane and the pre-order will still be lit.

 

 

 

I didn't see that and used two of my three key tries before I saw it. :doh::doh:

[ensamvarg]

and a so sad for you is not going to work

 

Hello Col A. Hammer!

 

PM me your order number, name and email used at our store to pre-order the F-14 and I'll take a look.

 

 

 

Ensamvarg

[Col A. Hammer]

i didn't use the dcs store to make the purchase i used the heatblur site so i have a note into them. i will try that once before i start doing much other than what i have to date

[mr_mojo97]

Ok, so I got my code from Heatblur and have entered it into the ED store. Now what, is there some kind notification somewhere to say that it’s worked? Cheers

[Horns]

i didn't use the dcs store to make the purchase i used the heatblur site so i have a note into them. i will try that once before i start doing much other than what i have to date

 

He is talking about the Heatblur store.

[Horns]

Ok, so I got my code from Heatblur and have entered it into the ED store. Now what, is there some kind notification somewhere to say that it’s worked? Cheers

 

Go to the DCS site here and log in. Then go to "E-Shop" and click on "Modules". Look at the F-14 module, under "PRE-PURCHASE" and it should say "You already have a license for this product".

[ensamvarg]

i didn't use the dcs store to make the purchase i used the heatblur site so i have a note into them. i will try that once before i start doing much other than what i have to date

 

I am part of Heatblur and can assist you in this matter. :)

[Sydy]

Hi guys,

 

I bought it via ED site and it says there “BOUGHT” and Keyless product. Do I have to do any additional step besides that?

 

Tks in advance,

 

Sydy

[spiddx]

Nope. It should simply pop up in your module manager once it's available. :)