Open Beta loading hangs - can it be fixed?

[Monster65]

Hi,

I'd appreciate guidance please.

 

Loading hangs, after launching 'Multiplayer' & 'Instant Action' options & after setting a 'Quick Mission'. The Encyclopedia works just fine.

When the load hangs my RAM peaks at about 6.7GB.

I applied the DCS launcher cleanup & repair, as advised by BIGNEWY on YT, but no change to the hang situation.

All system & peripheral drivers are up to date.

PC specs: OS Win7 x64, CPU Intel i5-6600 quad core @3.3GHz, GPU ASUS R9 380 Series, RAM 8GB, ASUS MB.

 

Attached are the two latest Logs.

 

Thanks in advance for any assistance.

Monster65

 

dcs.log dcs.log.old

Edited January 3, 2021 by Monster65

[Flappie]

Hi, please try this and attach resulting screenshots.

Also attach your dxdiag log (here's how to make one).

 

Edited January 3, 2021 by Flappie

[Monster65]

Hi Flappie,

 

Screenshots & dxdiag log attached.

 

Thank you,

 

Monster65

DxDiag_Monster65.txt

[Flappie]

Splendid, thank you. Even though your DCS is stored on a hard drive, you seem to have pretty decent disk response times. Maybe it's more of a software issue.

 

I see TrendMicro's "coreServiceShell.exe" component is very active when DCS is up and running. Please add the following folders as exceptions in TrendMicro and tell us if it's any better:

• F:\Add-on Games\DCS\DCS World OpenBeta\
• C:\Users\your-name\Saved Games\DCS.openbeta\

[Monster65]

Still hangs.

 

Game starts, then from the Menu:

- Instant Action > loading hanged/hangs as follows:

  -- after initial installation >> was consistently stopping at 60% progress bar at "Terrain Graphics Init : 81, caucasus.surface5" (multiple attempts)

  -- after applied cleanup & repair >> per my above third screenshot, stopped about 20% progress bar at "Terrain Init : 1,routes" (noted only from the screenshot) 

  -- after adding the security exceptions (as you suggested above) >> back to stopping at 60% progress bar at "Terrain Graphics Init : 81, caucasus.surface5" (twice for two attempts)

- Create Fast Mission > set parameters > Fly >> stopped at "loading..." (doesn't get to displaying the progress bar)

- Mission > Su-25T > top listed mission File "Anti-Radar Missiles Practice" >> stopped at 45% progress bar at "Terrain Graphics Init : 47,shrub.ref"

- Campaign > My campaigns > "Su-25T - Georgian Oil War" > OK >> stopped at "loading..." (doesn't get to displaying the progress bar)

- Multiplayer > selected local region server with caucasus map & Su-25T & no password > Join >> stopped at "loading..." (doesn't get to displaying the progress bar).

Edited January 4, 2021 by Monster65

[Monster65]

Could this be a Memory issue? 

I have 8GB RAM, game files installed on HDD (F:) with 66.9GB free & User Saved Game files on SDD (C:) with 90.2GB free.

 

Since Flappie's above assistance I've done the following:

- NineLine's post titled "Page File Tip by Mustang" states "set your pagefile to custom 16384 - 16384 and you should be able to enter any server and fly for hours" (at https://forums.eagle.ru/topic/196924-page-file-tip-by-mustang ) >> but my install is the base Open Beta only so my 8GB RAM should be enough (?)

- BIGNEWY's post titled "General troubleshooting advice" including renaming my Saved Games folder & restarted, then Instant Action >> didn't fix it, same hang at "Terrain Graphics Init : 81, caucasus.surface5"

- Updated to version 2.5.6.59625.1 (from 2.5.6.59625) >> didn't fix it, hanged at "Terrain Graphics Init : 27, vessels.ref".

 

Edited January 4, 2021 by Monster65

[Flappie]

You could try the 16GB pagefile because you have only 8 GB of RAM, but this doesn't seem to be the problem.

 

Please try renaming your "C:\Users\your-name\Saved Games\DCS.openbeta\" folder into "DCS.openbeta_backup".

Then launch the game. It will create a brand new folder with default settings and default controls. Try a mission and see if it works.

[Monster65]

Flappie, Thanks for your follow up. I posted an edit, just as you posted, that I've done those checks. 

[Flappie]

Since the Encyclopedia works fine, and seeing your game keeps freezing while loading Caucasus map files, please try this:

1. Go to "F:\Add-on Games\DCS\DCS World OpenBeta\Mods\terrains\".
2. Delete "Caucasus" folder.
3. Run a repair: files will be dowloaded and you'll have brand new Caucasus files.

[Monster65]

Still hangs, after doing the terrain file delete & repair.

 

Did two attempts from the Menu > Instant Action (both times the progress bar is at about 45%):

- first stopped at "Terrain Graphics Init : 51, grassfile"

- second stopped at "Terrain Gtaphics Init : 47, shrub.ref"

 

Both times the PC physical memory performance was:

- No games running >> ~23% or 1.88GB

- Game start up to Menu screen >> ~38% or 3.03GB

- Loading hang >> ~86% or 6.89GB.

[Taz1004]

Even with SSD and 32GB of RAM, first time loading takes good 5 minutes for me and sometimes even I wonder if it's crashed.  For 8GB of RAM and HDD, this could take really long the first time you run it until it compiles all the shaders.  Try leaving it running while you have dinner.

[Flappie]

@Monster65I've just noticed this error in your log:

 

2021-01-02 23:45:18.441 ERROR   EDCORE: Failed to load F:/Add-on Games/DCS/DCS World OpenBeta/CoreMods/services/CaptoGlove/bin/edCaptoGlove.dll: (126) The specified module could not be found.

 

Although I don't have one, the Capto Glove module is loading fine on my PC. Even though it's the only serious error that shows up in the log, I'm not sure it's the only issue you're getting.

 

Please try uninstalling then reinstalling the whole game.

 

If it still doesn't work after this, you might want to upgrade your graphics driver: it's from 2015! Here are fresh drivers for your R9 380.

Oh, and don't forget to attach a fresh dcs.log file.

Edited January 5, 2021 by Flappie

[Monster65]

2 hours ago, Taz1004 said:

Even with SSD and 32GB of RAM, first time loading takes good 5 minutes for me and sometimes even I wonder if it's crashed.  For 8GB of RAM and HDD, this could take really long the first time you run it until it compiles all the shaders.  Try leaving it running while you have dinner.

 

Yes, have done that twice so far. I've waited for the hang to un-hang/clear, so to speak, for 40 minutes before I started this post & then for 60 minutes today after applying the terrain file delete & repair. I'm satisfied that it isn't a matter of just waiting (but were it to be the case then I'll dump the game as it'd be ridiculous). Cheers.

[Monster65]

1 hour ago, Flappie said:

@Monster65I've just noticed this error in your log:

 

2021-01-02 23:45:18.441 ERROR   EDCORE: Failed to load F:/Add-on Games/DCS/DCS World OpenBeta/CoreMods/services/CaptoGlove/bin/edCaptoGlove.dll: (126) The specified module could not be found.

 

Although I don't have one, the Capto Glove module is loading fine on my PC. Even though it's the only serious error that shows up in the log, I'm not sure it's the only issue you're getting.

 

Please try uninstalling then reinstalling the whole game.

 

If it still doesn't work after this, you might want to upgrade your graphics driver: it's from 2015! Here are fresh drivers for your R9 380.

Oh, and don't forget to attach a fresh dcs.log file.

 

 

OK, I'll delete & reinstall if it isn't fixed after I've applied the graphics driver update (interesting that this install has already gone through BIGNEWY's upgrade once & two repairs, which the two Logs in my originating post are before & after the first repair, but that error wasn't fixed (?)).

 

Anyway, thanks for the graphics driver link. I'll apply that immediately (hmmm..Windows Device Manager kept reporting my driver as up to date with latest).

 

Will report back soonest. Thanks again.

[Flappie]

My understanding is that the cleanup and repair tool can identify altered files, but not damaged files. It has already happened in the past for some users for whom only a complete reinstallation would solve their issue. Fortunately, it doesn't happen often.

 

As for the graphics driver, the game says:

2021-01-02 23:45:22.002 INFO    DX11BACKEND: ATI Adapter (null)
2021-01-02 23:45:22.002 INFO    DX11BACKEND: ATI Driver Version 
2021-01-02 23:45:22.002 INFO    DX11BACKEND: AGS Version 3.2.0
2021-01-02 23:45:22.003 INFO    DX11BACKEND: GPU count:1
2021-01-02 23:45:22.203 ERROR   DX11BACKEND: getVideoMemoryUsage doesn't work.

 

and dxdiag says:

 

   Driver Date/Size: 8/7/2015 10:05:28, 1468832 bytes

 

Once you update it, please attach a new dxdiag log along with the fresh dcs.log.

Edited January 5, 2021 by Flappie

[Monster65]

FIXED!

 

I applied the AMD driver update, restarted the PC & all in-game Menu options loaded fully through to a playable aircraft or the multiplayer server for briefing (so I didn't delete & reinstall).

 

I've learnt to not rely on the Windows Device Manager to tell me the status of drivers.

 

Flappie, thank you for your assistance & perseverance (the latest DCS.log & dxdiag log are attached).

dcs.log DxDiag_2_Monster65.txt

[Flappie]

Awesome!

For some reason, your latest DCS log doesn't show any difference in the driver detection (maybe a minor conflict with W7?), but your dxdiag now shows a recent driver version:

 

   Driver Date/Size: 12/5/2020 02:12:52, 1933720 bytes

 

Thanks for your feedback. Enjoy the game.

[Monster65]

Flappie,

 

Encore une fois, merci beaucoup et je salue votre générosité. 

 

Avec respect,

 

Monster65

Edited January 5, 2021 by Monster65