Need help troubleshooting low benchmarks video card

[Hammer1-1]

Recently upgraded from an Intel 8086k, 128gb Gskill Trident and an Asus Maximus X Formula to an Intel 13900k on an Asus  Maximus z790 Hero with 64gb GSkill Trident. Using 3DMark, Im comparing my new results from my older PC, and Im scoring almost 30% lower than my previous build. My cpu benchmark improved, but my graphics card looks like its underperforming very badly. Previously was at around 17000+ GPU benchmark, now its floating around 10300. I did switch to a new PSU and Im thinking that its under powered, but Im not sure if thats the case or not.

I have this CPU clocked at 5.9ghz at the moment. My PSU is an Asus Thor 1000W P2. GFX card is an Asus RTX3080Ti TUF O/C edition.  I have two 8 pin connectors attached to the card and they're placed correctly in the power supply, but Im not sure how to measure power output to the video card while its benching. A lot of power supply calculators tell me that I should be running a minimum of 1000w for this pc...could my PSU be bottlenecking me? What could I be doing wrong here? Im ironing out the kinks in this build right now. One of them is when I change something in BIOS, it doesnt like to reboot, but it just hangs....so Im also thinking the motherboard could be a problem too. Also Im not sure if this is significant or not, but I do have a PCI-E M2 controller in the last pci slot on the mainboard with 2 NVMe drives inside. Would that cut my benchmark down THAT much??

 

Edited February 24, 2023 by Hammer1-1

[LucShep]

That's is odd. Hardware seems great, including PSU.
A few things to check before going any further:

- is that Windows 11, and a fresh installation of OS?
For 13th gen Intel, fresh installation of Win11 is prefered (especially because of E-cores and P-cores management).

- is XMP already loaded on that RAM kit?
Make sure that RAM speed and latency intended (fast!) settings are being used by design. Load the XMP memory profile on the BIOS settings (refer to the motherboard manual if in doubt), save BIOS settings, and reboot.

- Nvidia drivers with the RTX3000 series, perhaps you went for the latest?
In my experience newest drivers are not really most performance with RTX3000 GPUs. The 511.79 (March 2022) and 516.94 (August 2022) being the best I've tested.
I also recommend trying Nvidia "clean" drivers (RTX versions for your RTX3080Ti), because there's no resource-hog features, such as GF Experience, telemetry and other invasive stuff that the official ones have.

- PSU cables (PCI-e) onto the GPU power slots, are they separate into the individual slots as intended?
Avoid "pig tail"ing the PSU cables, as it can overload the power feed on the cable from the PSU, or power limit the GPU. 
 
- are those benchmarks being done with V-Sync turned OFF ?
Sometimes V-Sync is ON without noticing and it's capping FPS, pulling down benchmark results.
 

Edited February 24, 2023 by LucShep

[YoYo]

14 hours ago, Hammer1-1 said:

Recently upgraded from an Intel 8086k, 128gb Gskill Trident and an Asus Maximus X Formula to an Intel 13900k on an Asus  Maximus z790 Hero with 64gb GSkill Trident. Using 3DMark, Im comparing my new results from my older PC, and Im scoring almost 30% lower than my previous build. My cpu benchmark improved, but my graphics card looks like its underperforming very badly. Previously was at around 17000+ GPU benchmark, now its floating around 10300. I did switch to a new PSU and Im thinking that its under powered, but Im not sure if thats the case or not.

I have this CPU clocked at 5.9ghz at the moment. My PSU is an Asus Thor 1000W P2. GFX card is an Asus RTX3080Ti TUF O/C edition.  I have two 8 pin connectors attached to the card and they're placed correctly in the power supply, but Im not sure how to measure power output to the video card while its benching. A lot of power supply calculators tell me that I should be running a minimum of 1000w for this pc...could my PSU be bottlenecking me? What could I be doing wrong here? Im ironing out the kinks in this build right now. One of them is when I change something in BIOS, it doesnt like to reboot, but it just hangs....so Im also thinking the motherboard could be a problem too. Also Im not sure if this is significant or not, but I do have a PCI-E M2 controller in the last pci slot on the mainboard with 2 NVMe drives inside. Would that cut my benchmark down THAT much??

 

 

How is looking your CPU stress test? https://www.maxon.net/en/downloads/cinebench-r23-downloads , can you share a digits? Mine it has 40356 https://i.imgur.com/e5RgGaWl.jpg. Maybe you have throttling on the CPU? Throttling of CPU can affect the performance of the graphics card very clearly (so points too). Then it's worth doing undervolting, -0.100v offset gives great results for i9 13900.

The power supply is not much to talk about since everything works, unless you manually set some power limit, which I doubt. If the card had too little power, the computer would probably blue screen and reboot. 1000W is ok for this configuration as well as for 13900k and RTX4090.

I've heard of hacker attacks that charge users' cards in their favor (remote mines) but it's rather hard to believe, although you can check if you don't have something at home.

Edited February 24, 2023 by YoYo

[Hammer1-1]

Theres also a couple of other problems Im experiencing. I have a plug and play external hard drive that windows 11 doesnt recognize half the time, and DCS refuses to play even though I have all the drivers and gaming files installed. Im thinking the motherboard may be at fault.

8 hours ago, LucShep said:

That's is odd. Hardware seems great, including PSU.
A few things to check before going any further:

- is that Windows 11, and a fresh installation of OS?
For 13th gen Intel, fresh installation of Win11 is prefered (especially because of E-cores and P-cores management).

- is XMP already loaded on that RAM kit?
Make sure that RAM speed and latency intended (fast!) settings are being used by design. Load the XMP memory profile on the BIOS settings (refer to the motherboard manual if in doubt), save BIOS settings, and reboot.

- Nvidia drivers with the RTX3000 series, perhaps you went for the latest?
In my experience newest drivers are not really most performance with RTX3000 GPUs. The 511.79 (March 2022) and 516.94 (August 2022) being the best I've tested.
I also recommend trying Nvidia "clean" drivers (RTX versions for your RTX3080Ti), because there's no resource-hog features, such as GF Experience, telemetry and other invasive stuff that the official ones have.

- PSU cables (PCI-e) onto the GPU power slots, are they separate into the individual slots as intended?
Avoid "pig tail"ing the PSU cables, as it can overload the power feed on the cable from the PSU, or power limit the GPU. 
 
- are those benchmarks being done with V-Sync turned OFF ?
Sometimes V-Sync is ON without noticing and it's capping FPS, pulling down benchmark results.
 

 

Its a very fresh Windows 11, XMP is loaded on the ram, yes those are the latest drivers installed, psu cables are where theyre supposed to be, and VSYNC is turned off.

[EightyDuce]

Is your primary PCIe slot running at 16x? Just to check make sure your motherboard isn't cooked in some way and you're not running on a 4X slot. 

[Hammer1-1]

Running on the very top slot.

[BitMaster]

I'd say, wipe that thing clear and do it again from Zero.

Install 11 Pro, install Chipset drivers right after, then GPU + Audio + LAN/WLAN etc devices, then OS Updates till done.

To me it sounds like a broken OS install and if you are not sure either, wipe it and start clean, slowly, bit by bit.

 

 

[BitMaster]

What you could also do, if you have the skills or courage if you lack the first one, install Ubuntu ( likely the easiest Linux to install for this test ), once installed let it have/install the Nvidia GPU drivers ( 3rd Party Drivers ), install Steam and one of your Steam games that you hopefully have and take metrics there. I play many games Cross-OS and some really shine better in Linux but they all run 90-100% the speed they do in Windows, some better. So if you have Asetto Corsa, Project Cars etc... they all run in Linux at full speed. If your rig still suffers FPS in another OS something in Bios or Hardware is not right.

Just another way of probing where it comes from.... your mileage may vary depending on skills.

Edited February 24, 2023 by BitMaster

[Hammer1-1]

I think I found the culprit. Either I have a bad DIMM module, or I have a bad DIMM slot. Either way, Im thinking about returning both the board and the memory modules to be on the safe side. I cant remember what I used last night, but I checked the power output for the video card and it was showing 350 watts powering the video card so Im thinking the card is powered. With the motherboard not recognizing my external, and this weird memory thing, Im just going to play it safe. Its the first DIMM slot thats screwy, and from the looks of it I also have a memory stick that "looks" like it could be damaged, but functions. Ill report back when I have the new hardware installed. DCS managed to run on this rig finally with the problematic stick of ram and the DIMM slot empty, so Im thinking Im on the right track now.

Edited February 25, 2023 by Hammer1-1

[EightyDuce]

11 hours ago, Hammer1-1 said:

I think I found the culprit. Either I have a bad DIMM module, or I have a bad DIMM slot. Either way, Im thinking about returning both the board and the memory modules to be on the safe side. I cant remember what I used last night, but I checked the power output for the video card and it was showing 350 watts powering the video card so Im thinking the card is powered. With the motherboard not recognizing my external, and this weird memory thing, Im just going to play it safe. Its the first DIMM slot thats screwy, and from the looks of it I also have a memory stick that "looks" like it could be damaged, but functions. Ill report back when I have the new hardware installed. DCS managed to run on this rig finally with the problematic stick of ram and the DIMM slot empty, so Im thinking Im on the right track now.

 

If you think you have a cooked board or ram, or both, I'd say return/exchange while you can. I just recently built a new system and turned out to have a borked 7700X ( bad MC) and a bad board (B650E-F strix) had a bad primary m.2 slot. 

Also, as for the PCIe speed, I mean check it with GPUz and make sure it's running at 16x rather than just being in the top-most slot (I assumed that's where it was installed). Doesnt happen often but the board can drop the PCIe speed if there is a hardware issue or possibly a conflict with shared PCIe lanes between slots and m.2 drives. 

Hopefully you get it sorted, I know it can be a pain sometimes to troubleshoot. 

[Hammer1-1]

Heres what I got. I see its in 16x @ pci-e 4.0. Sounds accurate, but still dont get how why my bench is half what it should be.

On 2/24/2023 at 2:46 AM, YoYo said:

How is looking your CPU stress test? https://www.maxon.net/en/downloads/cinebench-r23-downloads , can you share a digits? Mine it has 40356 https://i.imgur.com/e5RgGaWl.jpg. Maybe you have throttling on the CPU? Throttling of CPU can affect the performance of the graphics card very clearly (so points too). Then it's worth doing undervolting, -0.100v offset gives great results for i9 13900.

The power supply is not much to talk about since everything works, unless you manually set some power limit, which I doubt. If the card had too little power, the computer would probably blue screen and reboot. 1000W is ok for this configuration as well as for 13900k and RTX4090.

I've heard of hacker attacks that charge users' cards in their favor (remote mines) but it's rather hard to believe, although you can check if you don't have something at home.

 

Sorry I missed this reply, Ill give it a whack in a bit when I return from the holy land of Microcenter.

Edited February 25, 2023 by Hammer1-1

[corn322]

On 2/23/2023 at 9:22 PM, Hammer1-1 said:

Recently upgraded from an Intel 8086k

I didn't know there was an unlocked version of that chip, what did you run it at? 12 MHz?

Did you update the BIOS? The ASUS website says it released an update yesterday. Don't forget the BIOS reset procedure afterwards.

[Hammer1-1]

The 8086k was an anniversary release and I ran it at 5.4ghz. Came out in 2017 IIRC...

Edited February 25, 2023 by Hammer1-1

[Hammer1-1]

On 2/24/2023 at 2:46 AM, YoYo said:

How is looking your CPU stress test? https://www.maxon.net/en/downloads/cinebench-r23-downloads , can you share a digits? Mine it has 40356 https://i.imgur.com/e5RgGaWl.jpg.

 

I just gave this a shot, thing keeps crashing on me. Its odd though, all my other benchmarks are running fine.

[Hammer1-1]

I have a corsair X170i 420mm radiator and fan set up...and its still hitting 85c at 5.5ghz...Thats INSANE. Dont think the pump is working. Edit: looks like its just naturally....hot?  Yeesh.
@YoYo My cinebench score is 38078 multithreading when running at 5.5ghz and XMP profile II.

Edited February 26, 2023 by Hammer1-1

[YoYo]

24 minutes ago, Hammer1-1 said:

I have a corsair X170i 420mm radiator and fan set up...and its still hitting 85c at 5.5ghz...Thats INSANE. Dont think the pump is working. Edit: looks like its just naturally....hot?  Yeesh.
@YoYo My cinebench score is 38078 multithreading when running at 5.5ghz and XMP profile II.

 

The result its ok, but the test should show your temperatures of CPU and throttling. Did you check it? During the test you can use for example HW Monitor https://www.cpuid.com/softwares/hwmonitor.html.

[Hammer1-1]

oh its hot. 85c hot.

[Hammer1-1]

Can anyone point me in the general direction on explaining how this system overclocks? Trying to figure out what efficient cores, performance cores, yada yada, hyperthreading and what-not...lot of things that never existed in i7 chips until recently like thermal velocity that I have a hard time even understanding. I see some scatterbench vids, but doesnt really do a good job explaining what these features are.