Dual factor authentication for free trials?

[checkyoursix44]

Hello i need advice. I enable the 2FA for my DCS account in order to test the Afghanistan map.

So i scanned the QR code available on my DCS profile, with Google Authenticator.

I see a new entry 'digitalcombatsimulation...' inside Google Authenticator on my phone.

But when i try to log in my DCS account, the DCS website reject the code generated by Google Authenticator.

I tried several times.

I opened a ticket to ED support team and they gave me recovery codes. I was able to disable 2fa authentication on my DCS account. Now i am able to log in without 2fa authentication.

 

I don't know what is the problem.

 

My question : as my DCS account is linked to my email (Outlook email), do you know if the 2fa is also linked to my Outlook email address ? In other words, Can I use "Google" Authenticator when the email address registred on my DCS profile is a Microsoft Outlook one ? Could "Microsoft" Authenticator be the best app in my case ?

Thanks for your help

Sorry for my English, i am french ...

Edited 16 hours ago by checkyoursix44

[BIGNEWY]

10 minutes ago, checkyoursix44 said:

Hello i need advice. I enable the 2FA for my DCS account in order to test the Afghanistan map.

So i scanned the QR code available on my DCS profile, with Google Authenticator.

I see a new entry 'digitalcombatsimulation...' inside Google Authenticator on my phone.

But when i try to log in my DCS account, the DCS website reject the code generated by Google Authenticator.

I tried several times.

I opened a ticket to ED support team and they gave me recovery codes. I was able to disable 2fa authentication on my DCS account. Now i am able to log in without 2fa authentication.

 

I don't know what is the problem.

 

My question : as my DCS account is linked to my email (Outlook email), do you know if the 2fa is also linked to my Outlook email address ? In other words, Can I use "Google" Authenticator when the email address registred on my DCS profile is a Microsoft Outlook one ? 'Microsoft' Authenticator is not the best app in my case ?

Thanks for your help

 

Hi, your 2fa is done using google authenticator ( if you use that one ) its not linked to your email. 
It should work, I have 2fa on all of my DCS accounts. 

[checkyoursix44]

Thank you BigNewy for your reply.

Still not working with Google Authenticator code.

Instead,  i use Microsoft Authenticator, and it is Magic, the 2FA is working for me during the authentication process to DCS website 

Edited 13 hours ago by checkyoursix44