Dual factor authentication for free trials?

[checkyoursix44]

Hello i need advice. I enable the 2FA for my DCS account in order to test the Afghanistan map.

So i scanned the QR code available on my DCS profile, with Google Authenticator.

I see a new entry 'digitalcombatsimulation...' inside Google Authenticator on my phone.

But when i try to log in my DCS account, the DCS website reject the code generated by Google Authenticator.

I tried several times.

I opened a ticket to ED support team and they gave me recovery codes. I was able to disable 2fa authentication on my DCS account. Now i am able to log in without 2fa authentication.

 

I don't know what is the problem.

 

My question : as my DCS account is linked to my email (Outlook email), do you know if the 2fa is also linked to my Outlook email address ? In other words, Can I use "Google" Authenticator when the email address registred on my DCS profile is a Microsoft Outlook one ? Could "Microsoft" Authenticator be the best app in my case ?

Thanks for your help

Sorry for my English, i am french ...

Edited August 15 by checkyoursix44

[BIGNEWY]

10 minutes ago, checkyoursix44 said:

Hello i need advice. I enable the 2FA for my DCS account in order to test the Afghanistan map.

So i scanned the QR code available on my DCS profile, with Google Authenticator.

I see a new entry 'digitalcombatsimulation...' inside Google Authenticator on my phone.

But when i try to log in my DCS account, the DCS website reject the code generated by Google Authenticator.

I tried several times.

I opened a ticket to ED support team and they gave me recovery codes. I was able to disable 2fa authentication on my DCS account. Now i am able to log in without 2fa authentication.

 

I don't know what is the problem.

 

My question : as my DCS account is linked to my email (Outlook email), do you know if the 2fa is also linked to my Outlook email address ? In other words, Can I use "Google" Authenticator when the email address registred on my DCS profile is a Microsoft Outlook one ? 'Microsoft' Authenticator is not the best app in my case ?

Thanks for your help

 

Hi, your 2fa is done using google authenticator ( if you use that one ) its not linked to your email. 
It should work, I have 2fa on all of my DCS accounts. 

[checkyoursix44]

Thank you BigNewy for your reply.

Still not working with Google Authenticator code.

Instead,  i use Microsoft Authenticator, and it is Magic, the 2FA is working for me during the authentication process to DCS website 

Edited August 15 by checkyoursix44

[Madman1]

I do not want to use any Google app. I do not trust them to keep my phone number private. They routinely collect and sell personal data so their 2FA app can get stuffed. Please give us an alternative.

[draconus]

15 minutes ago, Madman1 said:

I do not want to use any Google app. I do not trust them to keep my phone number private. They routinely collect and sell personal data so their 2FA app can get stuffed. Please give us an alternative.

You can use any other 2FA app ex. Microsoft Authenticator.

[MAXsenna]

I do not want to use any Google app. I do not trust them to keep my phone number private. They routinely collect and sell personal data so their 2FA app can get stuffed. Please give us an alternative.

Did you read the post above your?
You can basically use any, even opened sourced which won't store any of your personal info.

Cheers!

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[Madman1]

How? The only option that the DCS website gives me is Google Authenticator. It doesn't show me anything else.

[Dangerzone]

dd

38 minutes ago, Madman1 said:

How? The only option that the DCS website gives me is Google Authenticator. It doesn't show me anything else.

I'm with you. I don't use Google's authenticator. I have an issue with their terms and conditions. But you can use any 2FA authenticator. What devices are you using, and we can suggest a few for you if you want. 

Edited 4 hours ago by Dangerzone

[MAXsenna]

How? The only option that the DCS website gives me is Google Authenticator. It doesn't show me anything else.

It's a suggestion. And I have complained before to ED that they should change the text, and NOT suggest Google.

@NineLine @BIGNEWY

About time to change it now, ain't it?

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