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E-Shop Trial problems


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Hey, I was trying to trial the F-16 again (I had trialed it in the past) and It won't let me. It just keeps flashing this message:

Screenshot 2024-01-30 162905.png

I tired using the Google authenticator app in the past, but it still didn't work. Any tips?

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  • ED Team

Hi, 

the free trials require the 2FA to be set up on your DCS account, once you have it setup you can use the code to activate the trial 

you can setup 2fa here https://www.digitalcombatsimulator.com/en/personal/profile/

if you are having issues please contact support directly here 

Please contact technical support here 
https://www.digitalcombatsimulator.com/en/support/
or email support@digitalcombatsimulator.com
or eagledynamics.service@gmail.com

The guide below will help you provide the data needed.
https://www.digitalcombatsimulator.com/en/support/faq/support_ticket/

Thank you
 

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  • 1 month later...

Hi,

And what if I don't want to give my data to Google to protect my privacy?

Does it mean I wont be able to try any module (and decide if I want to buy, by the way) ?

thank for the answer.

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^ Albeit Google Authenticator is suggested by ED simply as the most popular option, guys in the other long thread on this very subject confirmed that pretty much any other 2FA application works allright, so choose whichever you prefer.

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To install a 2fa application on my phone I need à google account (and I won't create one).

I see there is a manual method, but they don't explain where to enter it:

"If you cannot scan the code, enter it manually. You will have to specify the website address, your login, the verification key, and select the key type."

 

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I installed winauth yesterday on my pc and I finally understood the operating procedure this morning.


It's certainly a security feature for our account and a tool for ED to prevent abuse, but it's not really intuitive.


Edited by Shadok
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