Manic fans!

[Clifton19]

I have a 4080 super and AMD 7080 3dx.

Even in mission editor, the fans are full on where basically DCS is idle.

The fans are pretty full on in-game too.

Any ideas please?

[speed-of-heat]

try fan control ...Fan Control - A highly focused fan controlling software for Windows (getfancontrol.com)

[kksnowbear]

Yeah...before you try adding more to the equation by installing (completely unnecessary) fan control software etc...

The logical thing to do is find out why the fans are running so high.

For instance, you make no mention at all of temperatures.  Even if the game isn't running at all, there could be some issue causing the fans to run as they are.  For one, if your GPU is hot, it doesn't matter what's running, the fans are going to run hard.  So...GPU temps?

Something else - just a clarification, please:  You said the 'fans are full on'  - how are you determining that?  Based on noise, or looking at the fans, or maybe some monitoring utility telling you the fan speeds?  if it's based on noise, people sometimes confuse noise from chassis fans with GPU fans.  Depending on how they're set up, they can operate independently or similarly.

Also, another question please:  Are you saying this started happening recently, or has always been this way (with that GPU/system)?  In other words, did it change?  If so, when?  (i.e., was it associated with something else - for example "Last week I cleaned my computer and now the fans run high all the time"...just an example but hopefully you can see what I mean).

Sorry, but one other question:  Who built the system?  (The intent here is to establish how familiar you are with that specific machine, as well as machines in general.)

Edited September 16, 2024 by kksnowbear

[Clifton19]

Hi. 

Thanks for the reply. 

The system was built by Scan. It's a 3XS system. Less than a year old. 

The fans have always been loud from when I received the system. My previous system was an ASUS 3060ti.

I've got Armoury Create fan expert and Firestorm.

Once a mission loads,  CPU temp is 51. GPU temp is 47.

Hope that helps. 

Thanks. 

 

[kksnowbear]

Were the two software utilities installed/running since you got the system as well?  Or did you install them after the fact?

I take it your GPU is a Zotac model?  (Firestorm)  What does it indicate your GPU fans are actually doing?  What does Armory Crate say about your other fan speeds?

Have you set or changed the fans at all in Firestorm?  The fans could be just set too high in that utility - I don't actually use it so hard to say but it should be fairly easy to find out how it's set up.  The Zotac website might be a good place to start.

Incidentally: Since this is a pre-built system, part of what you paid for is support.  Should still be under warranty.  You should contact the builder and let them earn what you paid them, particularly since it's been like that since delivery.  They're obligated.  If you don't get support from them, you paid for something you're not using.

Edited September 16, 2024 by kksnowbear

[Nightdare]

Put MSI afterburner fans on auto?

[Clifton19]

On 9/16/2024 at 11:35 PM, Nightdare said:

Put MSI afterburner fans on auto?

Thanks. I'll try that. 

On 9/16/2024 at 5:22 PM, kksnowbear said:

Were the two software utilities installed/running since you got the system as well?  Or did you install them after the fact?

I take it your GPU is a Zotac model?  (Firestorm)  What does it indicate your GPU fans are actually doing?  What does Armory Crate say about your other fan speeds?

Have you set or changed the fans at all in Firestorm?  The fans could be just set too high in that utility - I don't actually use it so hard to say but it should be fairly easy to find out how it's set up.  The Zotac website might be a good place to start.

Incidentally: Since this is a pre-built system, part of what you paid for is support.  Should still be under warranty.  You should contact the builder and let them earn what you paid them, particularly since it's been like that since delivery.  They're obligated.  If you don't get support from them, you paid for something you're not using.

 

Thank you. I'll contact them again and see what they can do. They did say go into the bios and set the system to silent, but that will degrade performance. Just annoying noise all the time. 

[kksnowbear]

Problem is, the BIOS won't change the GPU fans.  The chassis fans, maybe, but not likely the GPU.

BTW, silent mode won't necessarily degrade performance.  Possible but by no means assured.  However, it still is not at all likely to correct GPU fans (if that's what's actually making all the noise).  Have you tried opening the case just to see if you can tell which fans are doing it?  (Pro tip: Use a length of rubber hose or aquarium tubing, hold one end to your ear and then move the other end around inside the case...makes it easier to tell where the noise is coming from.  Do be careful with your hands/fingers )

Not at all to seem demanding, but I wasn't suggesting that they should tell you what to do to fix it.  If it came new that way, it's on them.  I'd make them do (whatever) to see that it's fixed - at their expense.  I sell systems myself, and one thing I've always hated about these prebuilt places is that once you buy it, they want to bail on you.  Whenever I sell something, labor for any needed repairs is free (and in some cases, shipping too).

Edited September 18, 2024 by kksnowbear

[TKhaos]

If you don't sort it through adjusting fan speeds in software I would just get hold of Scan again, they are normally pretty good and more helpful than most. They most likely mentioned the Bios in relation to the CPU fan as they can be noisy at times if running near full, probably trying to eliminate that and so they know it's the GPU fans. It’s not like Scan are a bunch of amateurs, they know there business and have the credentials to back it up.

I have known shops claim the warranty is void because an issue was left so long that it's the end users responsibility that something failed. Scan are okay though, but better off not mentioning it's been like it a year. 

Most of the X3S systems are 3 year warranty and they do cover parts, labour and carriage. Normally get the quickest response via phone or Live Chat. They are much better than most at support, I've never had any issues with them in the past 30 years. 

It's not like they are some one man band rip off or backstreet shop that doesn't care once they have your money, they are one of the biggest suppliers of software, hardware and pre built systems in the UK and supply overseas. They supply Royalty, MOD, NHS, Education, Emergency Services, Government and all kinds of other businesses and home consumers. They actively encourage people to learn and self build systems. Very few businesses provide things like Scan insurance so if you break something on installation they replace it free, handy if you drop a £500 GPU and you only paid £6 installation insurance.

[kksnowbear]

On 9/18/2024 at 8:30 PM, TKhaos said:

they are one of the biggest suppliers of software, hardware and pre built systems in the UK and supply overseas.

Cool. They should have no problem taking care of the OPs problem then.

Of course, one does have to wonder why they're telling the OP basically "Do it yourself" when asked for support, instead of "Let's walk you through some things - and if we don't get it done on the phone, I'll email you a shipping label right away."  Identifying CPU and chassis fans based on speed can typically be done right in the BIOS in less than a minute, so no reason they couldn't walk someone through that on the very first call.  Then a minute later or so, check GPU fans after booting Windows, using free and readily available utilities.  Total length of that call is probably 30 minutes, worst case.

So can't help but wonder what's up with "go into the bios and set the system to silent".

Edited September 20, 2024 by kksnowbear

[TKhaos]

11 hours ago, kksnowbear said:

Cool. They should have no problem taking care of the OPs problem then.

No problems at all, very professional and well respected company.

11 hours ago, kksnowbear said:

Of course, one does have to wonder why they're telling the OP basically "Do it yourself" when asked for support, instead of "Let's walk you through some things"

I take it you have privileged information concerning the phone call or live chat then of what took place. I have read the OP several times and can see no point in which they claim Scan have basically just said do it yourself and hung up on them. Having dealt with Scan extensively over a 30 year period, both personally and professionally I have a pretty good idea how they operate and how they go above and beyond to help clients.

The 3XS support team have no problem with walking a person through how to do something and will even do video chat with you so they can show you how to do it. All 3XS systems are built to order, to your specs and when you place the order, for a small fee you get the option to go to Scan and build the system yourself with one to one tuition from a 3XS tech.

All 3XS systems have extensive testing before being dispatched so I would imagine if they thought the fans where noisy they would have looked into it and rectified it before dispatch. It  comes down to what the OP is used to, if they had a relatively quiet system before then it's going to notice more. My Antec case was noisy out the factory because the case and CPU fan control default was set to Auto in the Bios, as soon as I changed it to PWM and tweaked it the noise level dropped dramatically.

11 hours ago, kksnowbear said:

So can't help but wonder what's up with "go into the bios and set the system to silent".

Dunno, maybe if you did that and it was suddenly a lot quieter that would indicate that it was the CPU and case fans creating a majority of the noise and not the GPU. Although they could have just opened Armoury Crate and looked at the CPU/GPU fan speeds.

Maybe if we knew what the previous system was, as in what case fans and CPU fan were installed we could compare it to this system and the dB between the two. I have very acute hearing so what sounds noisy to me isn't a problem for 99% of other people. 

On 9/16/2024 at 5:22 PM, kksnowbear said:

You should contact the builder and let them earn what you paid them, particularly since it's been like that since delivery.  They're obligated.

Maybe they should have contacted Scan on delivery of the system, not wait a year. The end user also has a responsibility to report a potential problem ASAP, not just leave it for people to point the finger and make accusations that they aren't getting what they paid for.

Anyway I've got better things to do with my time than waffle on about this. I've seen how a simple question about monitors turned into 6 pages of who knows best and dragged on for days and I'm not really that interested to be honest.

Edited September 19, 2024 by TKhaos

[kksnowbear]

I'm referring to what the OP stated; nothing more, nothing less.  Not sure what you're intimating.  Based on the OPs statement, IMO the response from the vendor was inadequate.  As I've described, there's very little effort or time involved in a very different approach (and likely, a very different outcome).

I can go back and check, but I'm pretty sure I've been careful to distinguish between opinion and fact in my comments.  If that's not the case, I assure you I will acknowledge it and make corrections where appropriate.  That said, I'd be grateful if I weren't attacked for having a different perspective, expressing my opinions, and referencing relevant fact where it applies.

If the OP has omitted details that would alter my perspective, that's unfortunate, but it's not for lack of effort or intent on my part.  I can only ask the questions, and then trust the OPs response is accurate.  Technical support via written posts in a forum can be very difficult that way - but you can't fault the OP for asking, and you can't blame me for trying.

I don't think it's appropriate to blame the customer here.  For one, neither of us know when he called them (far as I can see) - so the OP may actually have reported it to Scan right away, and only now decided to seek advice, here on this forum.

Unless I'm mistaken, the OP only says they would 'contact (Scan) again" - doesn't indicate when either contact (of at least two) was made, or how much time expired between (at least two) attempts.  To me it seems like you could possibly be assuming something that's not accurate (unless, of course, you somehow "have privileged information concerning the phone call or live chat then of what took place", that is.)

To be honest, you seem just a little sensitive about Scan in my opinion.  Can't help but wonder if there's some sort of relationship that might create a conflict of interest.  You've written several paragraphs that seem to be very "pro-Scan" (for lack of a better term).

We all have our opinions, nothing wrong with it.  But maybe don't be so quick to attack me for having a different perspective.  I don't stand to gain or lose anything; I have no interest at all in Scan, just trying to help someone who did ask for help.

Again, my comments are based strictly on what the OP stated.  If (as OP says) the system has run loud since delivery, it's not his fault.  As far as when he reports it, well, as I've already said, neither you nor I know exactly what happened or when.

We *do* know, however, what *did* happen (at least, according to OP) - and I'm sorry if we disagree, but in my opinion it's simply inadequate to the issue at hand.  If there's more to it, well, no one could say unless/until the OP provides more detail.

I will say that, since the OP has indicated the intent to pursue the matter further with Scan, it would seem apparent OP also believes the response thus far has been inadequate as well.  Otherwise, he'd be satisfied and have no need to call them back (or post here, to be accurate).  Funny, that.

Ah, yeah...the monitor thread...not sure why it's appropriate to bring that up here TBH...but (since you brought it up) yeah, it's really unfortunate that some people can't accept industry standards established by recognized expertise in a given field.  Now, you've made your statement and I've responded...I think it's probably best this thread is not derailed with that, if you please.

Edited October 6, 2024 by kksnowbear

[BitMaster]

Boot some Linux and see what it does in another OS. Can tell you a lot,

I would, regardless of your issue, uninstall Asus ArmoryCrate Software...and never ever touch it again until Asus sorts their Software. IT's been terrible ever since it launched.

 

 

[LucShep]

5 hours ago, BitMaster said:

I would, regardless of your issue, uninstall Asus ArmoryCrate Software...and never ever touch it again until Asus sorts their Software. IT's been terrible ever since it launched.

 

Absolutely.
ArmoryCrate is a POS software and ASUS should be embarassed for it.
The only thing it's good for is to get/install motherboard drivers, when you can't be arsed to pick them up yourself from the manufacturer's website.