cichlidfan Posted March 3, 2017 Posted March 3, 2017 I ordered the Warthog adapter for my VKB Gladiator and it arrived today. This is what I found when I opened the DHL pouch. I know they only made this available under the pressure of complaints but they, or any company, should still be embarrassed for sending out a package that looks like it was packed by a toddler. I haven't even opened it yet. Under any other circumstances I would return this unopened and asked for a refund. ASUS ROG Maximus VIII Hero, i7-6700K, Noctua NH-D14 Cooler, Crucial 32GB DDR4 2133, Samsung 950 Pro NVMe 256GB, Samsung EVO 250GB & 500GB SSD, 2TB Caviar Black, Zotac GTX 1080 AMP! Extreme 8GB, Corsair HX1000i, Phillips BDM4065UC 40" 4k monitor, VX2258 TouchScreen, TIR 5 w/ProClip, TM Warthog, VKB Gladiator Pro, Saitek X56, et. al., MFG Crosswind Pedals #1199, VolairSim Pit, Rift CV1 :thumbup:
dburne Posted March 3, 2017 Posted March 3, 2017 Yeah not too impressive on packaging there, hopefully the adapter is ok... Don B EVGA Z390 Dark MB | i9 9900k CPU @ 5.1 GHz | Gigabyte 4090 OC | 64 GB Corsair Vengeance 3200 MHz CL16 | Corsair H150i Pro Cooler |Virpil CM3 Stick w/ Alpha Prime Grip 200mm ext| Virpil CM3 Throttle | VPC Rotor TCS Base w/ Alpha-L Grip| Point Control V2|Varjo Aero|
grunf Posted March 3, 2017 Posted March 3, 2017 That really sucks. Looking at the picture, it seems that the packaging was damaged during transport, and then taped back together, to some extent. Whatever happened, hope the adapter is ok...
Falcon_S Posted March 3, 2017 Posted March 3, 2017 perhaps it`s repackaged... duty...some Security Agency (securitatea, ozna...) and who knows what else. :) Quote Немој ништа силом, узми већи чекић! MSI Tomahawk MAX | Ryzen 7 3700x | 32GB DDR4 3200MHz | RX 5700 XT OC Red Dragon 8GB | VPC Throttle CM3 + VPC Constellation ALPHA on VPC WarBRD Base | HP Reverb G2 Youtube | Follow Me on TWITCH!
cichlidfan Posted March 3, 2017 Author Posted March 3, 2017 The package shown was inside a DHL pouch so there is no way of knowing how it looked when it left Hong Kong. The box inside was fine. The parts look fine though there is no documentation so I guess I will have to hunt up another VKB video in lieu of proper documentation. Would a little piece of paper, the size of a fortune cookie fortune, with a link to documentation, been that hard to have produced in China?? ASUS ROG Maximus VIII Hero, i7-6700K, Noctua NH-D14 Cooler, Crucial 32GB DDR4 2133, Samsung 950 Pro NVMe 256GB, Samsung EVO 250GB & 500GB SSD, 2TB Caviar Black, Zotac GTX 1080 AMP! Extreme 8GB, Corsair HX1000i, Phillips BDM4065UC 40" 4k monitor, VX2258 TouchScreen, TIR 5 w/ProClip, TM Warthog, VKB Gladiator Pro, Saitek X56, et. al., MFG Crosswind Pedals #1199, VolairSim Pit, Rift CV1 :thumbup:
bjsracer Posted March 3, 2017 Posted March 3, 2017 (edited) Not much to the adapter, I'm sure it will be OK :cry::joystick::thumbup:.... Let's hope Gunfighter is not packaged as such though :cry: EDIT: Bloody customs. Edited March 5, 2017 by bjsracer
shagrat Posted March 4, 2017 Posted March 4, 2017 My personal experience is, that the more amateurish the packaging the more hi-quality and hand crafted and durable the product. I rather pay for a premium small series steel product, than a perfectly marketed piece of plastic in an aluminum casing with an apple patented box design and locking mechanism. It may be not so nice for a YouTube unwrapping video, but if the package keeps it safe during logistics messing with it, I couldn't care less about the wrapping. On that manual/leaflet, though, totally different story! At least a leaflet with a sketch how to set it up would be highly appreciated, in my opinion. Shagrat - Flying Sims since 1984 - Win 10 | i5 10600K@4.1GHz | 64GB | GeForce RTX 3090 - Asus VG34VQL1B | TrackIR5 | Simshaker & Jetseat | VPForce Rhino Base & VIRPIL T50 CM2 Stick on 200mm curved extension | VIRPIL T50 CM2 Throttle | VPC Rotor TCS Plus/Apache64 Grip | MFG Crosswind Rudder Pedals | WW Top Gun MIP | a hand made AHCP | 2x Elgato StreamDeck (Buttons galore)
Thadiun Okona Posted March 4, 2017 Posted March 4, 2017 My personal experience is, that the more amateurish the packaging the more hi-quality and hand crafted and durable the product. I rather pay for a premium small series steel product, than a perfectly marketed piece of plastic in an aluminum casing with an apple patented box design and locking mechanism. Correlation is not causation. Also, I've had very professionally packaged (custom sized printed high quality box with custom cut foam inserts) things from VKB shipped to me in USA, including an adapter like this one. Normally they do much better than this, irrespective of the fact they make nice stuff.
aaron886 Posted March 4, 2017 Posted March 4, 2017 The parts look fine though there is no documentation so I guess I will have to hunt up another VKB video in lieu of proper documentation. Would a little piece of paper, the size of a fortune cookie fortune, with a link to documentation, been that hard to have produced in China?? You're not buying an iPhone here. It's a niche market and I imagine they're doing their best to make things work as a small business. A little less sarcasm might help your cause. http://forum.vkb-sim.pro/viewtopic.php?f=27&t=2178
lunaticfringe Posted March 4, 2017 Posted March 4, 2017 A little less sarcasm might help your cause. Kind of like the little piece of aforementioned paper would help theirs. The condition of that parcel isn't a good look for any business, small or otherwise. Justified anger at the lack of concern regarding his purchase would be placated in a small fashion if the onus wasn't on him to go find information that should be there on the spot.
rrohde Posted March 4, 2017 Posted March 4, 2017 Yeah, looks like customs had a little fun with that packaging. Basic docs are in the little "Download" area next to each product: PC: AMD Ryzen 9 5950X | MSI Suprim GeForce 3090 TI | ASUS Prime X570-P | 128GB DDR4 3600 RAM | 2TB Samsung 870 EVO SSD | Win10 Pro 64bit Gear: HP Reverb G2 | JetPad FSE | VKB Gunfighter Pro Mk.III w/ MCG Ultimate VKBcontrollers.com
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