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Not seeing an upgrade option even with ownership of Black Shark 2


Go to solution Solved by elmo,

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Posted (edited)

Login into www.digitalcombatsimulator.com, and if you purchased BS2 before, you should see a price tag of $9.99 instead of full price for BS3.

Edited by SmukY

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Posted
8 minutes ago, elmo said:

hi there, I can`t seem to find the upgrade in the e-shop, all i see is the full version?.... i want to upgrade from bs2?

steam or stand alone?

Steam will probably cause problems at first (as always).

"Muß ich denn jedes Mal, wenn ich sauge oder saugblase den Schlauchstecker in die Schlauchnut schieben?"

Posted

I bought Black Shark 2 from Steam and later i migrated to stand alone, and i see the full price...

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Posted
18 minutes ago, Hiob said:

steam or stand alone?

Steam will probably cause problems at first (as always).

standalone....it is only showing full game price. tried module manager but as yet no joy?

Posted

On the title page for DCS, make sure you are logged in. One of the “feature” boxes is labled ”DCS: Black Shark 3”. Clicking on Details should take you to the page that has a “Buy” button. Being logged in will give the correct upgrade price in the cart. Worked for me this morning as I did not see it listed under Modules for sale in Helicopters.

 

Hope this helps.

Steve

  • Like 1

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Posted

My guess is there some sort of error going on recognizing previous purchases and not offering the proper upgrade price. I have bought BS1 and BS2 standalone, and I do not see the upgrade price. Only the full $69.99 version. 

 

Posted
vor 4 Minuten schrieb CaptSteviej:

On the title page for DCS, make sure you are logged in. One of the “feature” boxes is labled ”DCS: Black Shark 3”. Clicking on Details should take you to the page that has a “Buy” button. Being logged in will give the correct upgrade price in the cart. Worked for me this morning as I did not see it listed under Modules for sale in Helicopters.

 

Hope this helps.

Steve

That doesn't work. I still see the full price.

Posted
2 minutes ago, CaptSteviej said:

On the title page for DCS, make sure you are logged in. One of the “feature” boxes is labled ”DCS: Black Shark 3”. Clicking on Details should take you to the page that has a “Buy” button. Being logged in will give the correct upgrade price in the cart. Worked for me this morning as I did not see it listed under Modules for sale in Helicopters.

 

Hope this helps.

Steve

Logged and if i search for BS2 module eShop tells me i have a license, so its not that

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Virpil T-50 CM2 Base + Thrustmaster Warthog Stick | WinWing Orion 2 F16EX Viper Throttle  | WinWing ICP | 3 x Thrustmaster MFD | Saitek Combat Rudder Pedals | Oculus Quest 2

DCS World | Persian Gulf | Syria | Flaming Cliff 3 | P-51D Mustang | Spitfire LF Mk. IX | Fw-109 A-8 | A-10C II Tank Killer | F/A-18C Hornet | F-14B Tomcat | F-16C Viper | F-15E Strike Eagle | M2000C | Ka-50 BlackShark III | Mi-24P Hind | AH-64D Apache | SuperCarrier

Posted
vor 8 Minuten schrieb Concrete_Is_Tasty:

Title says it all. im on the standalone and the BS3 is 70$ on the Eshop even tho i own the BS2.

I bought the BS2 on steam a long time ago and since switched to the standalone. im guessing this is why i cant upgrade?

Same here.

Posted

You shouldn't have to search for anything. Next to the News column should be a feature labelled "Black Shark 3". This is all on the Home Page for "https://www.digitalcombatsimulator.com/en/" .

Going to "Details" took me to the Buy option. Searching for the module did not work for me either.

 

Steve

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  • NineLine changed the title to Not seeing an upgrade option even with ownership of Black Shark 2
Posted
17 minutes ago, CaptSteviej said:

You shouldn't have to search for anything. Next to the News column should be a feature labelled "Black Shark 3". This is all on the Home Page for "https://www.digitalcombatsimulator.com/en/" .

Going to "Details" took me to the Buy option. Searching for the module did not work for me either.

 

Steve

I did this and searched for it. Its still 70$...

14 minutes ago, NineLine said:

Make sure you are logged in and on the account that owns the Black Shark 2. If you still do not see the upgrade, you may need to contact support.

Please note if you were gifted or won the module as a prize, the upgrade will not work. 

I am logged in and i even logged out and back in a couple times to make sure. 

i was not gifted it. i bought it on steam and then switched to the standalone.

Posted
vor 25 Minuten schrieb NineLine:

Make sure you are logged in and on the account that owns the Black Shark 2. If you still do not see the upgrade, you may need to contact support.

Please note if you were gifted or won the module as a prize, the upgrade will not work. 

I bought BS2 on Steam and switched to standalone Version too. I'm logged in and there's still the full price. 

@NineLineis it possible to buy the BS3 upgrade on Steam and switch the license to standalone too?

Posted (edited)

Same here. Bought BS1 on steam then switched. Upgraded to BS2 in 2012 and I'm not given the option for BS3 upgrade, just the full price. I'm also logged in and have never been gifted.

Edited by MaverickScot
  • ED Team
Posted

If you are having problems still please contact support directly 

https://www.digitalcombatsimulator.com/en/support/

we have more information in our FAQ also 

 

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