Calvin.Pimax

The team is working on this, as it’s not within ±1.5 mm during the IPD setup. Regarding the wFoV software solution, the experience may vary between users. Personally, I’ve had a similar experience to yours.

If you’re looking for a third-party solution, I’d recommend StudioFormCreative—they have some brilliant comfort mods available.

Yes, I spoke with a few other users, and it seems that Pimax OpenXR is not working with mbucchia’s QV. The only workaround at the moment is to use PimaxXR with his QV. I’ve already submitted this bug to the development team.

Even after reinstalling mbucchia’s Quad Views, it still doesn’t work? Which headset do you have — the Super? Thank you! If you encounter any issues or have suggestions regarding the Quad Views, please let us know.

The top strap on the Super doesn’t have much adjustment for the angle; it’s different from the OG’s.

Pimax Play v1.41.1 Download Link: https://dlappstore.pimax.com/release/play/PimaxPlaySetup_Release_ToC_V1.41.1.152_202507311529.exe Release Notes: I. New Features and Improvements: Added GPU Upscaling feature, improving game performance while maintaining visual quality for a smoother experience. Added Quadviews customization, allowing users to adjust based on their preferences. Improved clarity of Pimax’s Virtual Desktop. Optimized anti-aliasing for Pimax’s Virtual Desktop. II. Fixed Issues: Crystal Super & Crystal Light： Improved tracking stability. Reduced CPU resource usage. Fixed occasional freeze during firmware update. III. Firmware Update: Crystal Super Firmware V1.0.8: Fixed several known issues. IV. Rollout Plan: This version is planned to be gradually sent to all users within the next two weeks.

I’m afraid I can’t disclose the exact action taken, but it was directed towards the entire logistics team, rather than any single individual.

Could you please share the order# with me via DM?

Apologies for the repeated delays and the lack of updates from the logistics team, despite the assurance that the shipment would be dispatched within 3–5 days of Customs clearance. I fully understand the frustration this has caused, and it is clear that proactive communication must be improved—particularly as we had informed the user they could expect to receive the headset within the specified timeframe. In addition, I have filed an internal complaint, and action has been taken.

Great to hear that!

The rectangle becomes visible when foveated rendering is enabled, regardless of whether you're using PimaxXR or Pimax's OpenXR runtime. Alternatively, you could try disabling SSAO to see if that helps.

We’re hosting an AMA focused on SLAM in VR with our Chief Technical Expert, Edgar! Ask away @ https://forum.openmr.com/invites/XLvya5hrWE

Could you please submit a support ticket and report this issue to our technical support team? They may need to replicate the issue using your current settings to identify a suitable workaround. In the meantime, if you're using the QuadViews Companion tool, you might also try adjusting the focus FOV size to see if that helps.

Have you checked this video yet?

Hello, Could you please submit a support ticket and export the log files so our engineers can analyse them? Additionally, I’ve received the upcoming patch notes and noticed that there are a few optimisations related to tracking and room setup included in the next update.

Today in our Progress Update: Updated shipping and a look at the factory Flight Sim Expo 2025 recap Multilanguage video channels Pimax Progress Updates is our bi-weekly column in which we share important bits for Pimax users. For questions or comments, reach out to a Pimax representative on Discord, or contact us via our support page. Updated shipping and a look at the factory The start of the production for Crystal Super has been slower than we originally planned, and we totally understand user frustration about this. Not only do we have a huge amount of pre-orders, also in May, we ran into a severe QLED panel shortage that slowed down the entire production. All the shortages have been resolved, and we've also relocated the production of the Crystal Light factory to help with the production of the Crystal Super — to get your orders out as quickly as possible. For delayed shipments we offer some compensation, on top of the existing pre-order rewards. More info here in the blog, or video. Flight Sim Expo 2025 recap At FSE 2025, Pimax received a great deal of interest and positive feedback from attendees. We truly value all the honest impressions we collected during the event. Many visitors who had never used a Pimax device before also had the chance to try our products for the first time. We appreciate everyone’s support and insights, and will continue working to deliver an even better experience. Multilanguage video channels We know that not everyone speaks or prefers English, and so to make our content more accessible, we'll provide some video content in several languages. These videos are translated using AI. We hope this will help more people enjoy and understand our content. Note: While we strive for accuracy, these translations may contain errors. In the event of any discrepancies, the original English version prevails. Here we have our Japanese YouTube channel, German YouTube channel, and French YouTube channel. Regarde! schauen Sie doch mal vorbei! 見てください！

Could you please share the order# with me?

The engineers are currently optimizing the algorithm.

Please rest assured that our developers are working to optimize headset performance and address the known bugs reported by users.

Does the issue still persist? I’ll go ahead and file a report to the development team as well to check if they’ve encountered a similar issue and can offer any additional insight.

Roger that.

If you want to revert to an earlier firmware version, please submit a support ticket. Our tech team will assist you with the process.

Regarding the room setup data not being saved, the developers are currently working on it.

The developers are currently working on optimizing the auto-IPD feature. This improvement is expected to be included in the next patch, which is undergoing debugging and testing. This is because the scanning feature enables the camera to capture the surroundings and generate the chaperone boundaries. This feature was introduced in an earlier patch, implementing a no-controller logic for the headset. When controllers are not paired, the volume button is reassigned to bring up the overlay. However, some users have expressed a preference for a checkbox option to enable or disable this feature. I’ve forwarded this feedback to the developers for consideration. Have you tried disabling the “Headset as default audio output” option in the General tab? The engineers are optimizing the algorithm and revising the saved-data logic to address the issue of room setup data not being saved or being off after every boot-up. This update is likely to be included in the next patch.