Springs and cams are on 2 sides (X and Y) The dampers go on the other 2 sides. I use both for fixed wing in one base and just use dampers on another base for rotary wing
If anyone wants to lower their joystick then head on over to...
https://www.printables.com/model/636215-joystick-adapter-nlr-flight-simulator-boeing-winwi
I printed mine from PLA-CF on a BambuLab X1 Carbon and it's rock solid
Wow! Instead of exploding and writing this relatively useless post, you could have easily sent them a message via their FB page, Discord or even logged a ticket via their Customer Service portal.