ForceFeel seat

[mazex]

:/

And it says pledged? When I ordered in April it was an order for the May batch. Period. I did not pledge, I ordered a product with a delivery promise of next month and paid for it...

 

And if they are "converting" this retrospectively to a private Kickstarter you only pay if it meets the goal.

[maxxstv]

what does that mean now?

 

 

no jet seat? money away??

[JSpidey]

And it says pledged? When I ordered in April it was an order for the May batch. Period. I did not pledge, I ordered a product with a delivery promise of next month and paid for it...

 

And if they are "converting" this retrospectively to a private Kickstarter you only pay if it meets the goal.

I bought the May batch as well, and yes they took it out of my account the same day.

[JSpidey]

what does that mean now?

 

 

no jet seat? money away??

Well the estimated delivery date still says November.. but I doubt they'll be shipping it out this month.

[Sniper175]

This company is a fraud. Asked for refund got a email from them saying i would get my money back in no longer than 2 weeks time, its been about 5 months.....

 

Pissed

[JSpidey]

This company is a fraud. Asked for refund got a email from them saying i would get my money back in no longer than 2 weeks time, its been about 5 months.....

 

Pissed

Contact your bank's fraud department

[maxxstv]

Has anyone already received a shipping confirmation?

[JSpidey]

Has anyone already received a shipping confirmation?

No

[maxxstv]

Realteus (Realteus)

 

Nov 29, 02:49 CET

 

Dear .......

 

Thank you for reaching out. We apologize for the silence in the last couple of months.

 

We faced the critical situation, which was caused by our payment gateway processor CYBERservices Europe S.A., under the brand Paymill. Their services were suspended (including all transactions) by the financial regulation authority CSSF in Luxembourg during the summer and to this day the part of our funds and the held reserves are frozen (the CSSF statement is here).

 

We got the additional financing from the bank, so the current production of the ForceFeel v2 is being completed by our manufacturer in China with the completion term in the next week. I completely understand we should react earlier to this situation and I deeply apologise for this. We plan to ship the part of the stocks (for European customers) from our manufacturer to our EU warehouse via air delivery as soon as the production is done, in order to not extend the delay of your order EU#.......

 

We will bring you the new update, including the photos of the new stocks in the new order status email.

 

If there’s anything else I can do for you, please let me know.

 

Thank you for your understanding and your support.

[JSpidey]

Realteus (Realteus)

 

Nov 29, 02:49 CET

 

Dear .......

 

Thank you for reaching out. We apologize for the silence in the last couple of months.

 

We faced the critical situation, which was caused by our payment gateway processor CYBERservices Europe S.A., under the brand Paymill. Their services were suspended (including all transactions) by the financial regulation authority CSSF in Luxembourg during the summer and to this day the part of our funds and the held reserves are frozen (the CSSF statement is here).

 

We got the additional financing from the bank, so the current production of the ForceFeel v2 is being completed by our manufacturer in China with the completion term in the next week. I completely understand we should react earlier to this situation and I deeply apologise for this. We plan to ship the part of the stocks (for European customers) from our manufacturer to our EU warehouse via air delivery as soon as the production is done, in order to not extend the delay of your order EU#.......

 

We will bring you the new update, including the photos of the new stocks in the new order status email.

 

If there’s anything else I can do for you, please let me know.

 

Thank you for your understanding and your support.

What about their US customers?

[maxxstv]

i don´t know.

i have become the mail this night.

me is german, eu-costumer

[JSpidey]

Welp, it's now December.. still nothing

[Shadow912]

I emailed them on Friday to see what was going on and guess what.... no reply!!

[Malexx]

Forgett about your device, forget about your money.

I paid them too. Money is lost and I live with that.

Ordered the seat were I should ordered it in first place and after some weeks got my piece and I am happy now.

[JSpidey]

I emailed them on Friday to see what was going on and guess what.... no reply!!

Same no reply.

[mosqui]

Same no reply.

 

Bank fraud departamen is the one solution.imho

[JSpidey]

Bank fraud departamen is the one solution.imho

It'll be annoying if I get my refund and then they ship them out though, would be my luck

[mosqui]

It'll be annoying if I get my refund and then they ship them out though, would be my luck

 

I donot believe that it happen;);)

[UncleZam]

It'll be annoying if I get my refund and then they ship them out though, would be my luck

 

 

I had high hopes when Realteus web site stated November delivery estimate. November passed and once again we are left empty handed with no update of progress. Regrettably my patience is wearing thin :(. I sent one last email communication attempt to Realteus, and will initiate credit card investigation if my email remains unanswered.

[JSpidey]

I had high hopes when Realteus web site stated November delivery estimate. November passed and once again we are left empty handed with no update of progress. Regrettably my patience is wearing thin :(. I sent one last email communication attempt to Realteus, and will initiate credit card investigation if my email remains unanswered.

If they don't send it by January I'll be contacting my banks fraud department

[mazex]

It really saddens me to see a company that at least initially wanted to make a niche product for our narrow market fail so badly.

 

If they just would have updated their blog with a post every month at least, stating what is happening(assuming they are actually planning to produce the product) - they would have a completely different situation. Anyone doing research on the Realteus seat now will find this thread and all the angry replies on their Facebook page...

 

November has passed and the page still says "Estimated delivery November".

[JSpidey]

It really saddens me to see a company that at least initially wanted to make a niche product for our narrow market fail so badly.

 

If they just would have updated their blog with a post every month at least, stating what is happening(assuming they are actually planning to produce the product) - they would have a completely different situation. Anyone doing research on the Realteus seat now will find this thread and all the angry replies on their Facebook page...

 

November has passed and the page still says "Estimated delivery November".

Never dealing with a Czech company ever again. if I don't have it by December 20th that's it, I'm done.

[Ala12Rv-Tundra]

Never dealing with a Czech company ever again. if I don't have it by December 20th that's it, I'm done.

why on earth would you associate how they deal with issues with the country they are from?

[JSpidey]

why on earth would you associate how they deal with issues with the country they are from?

Because this is the only company I did business with in this country and this happens, I could seem prejudice but so far that's how I feel now.

[mazex]

I just got tired of this and tried sending an email to support@realteus.com - but got a response that their MX record does not exist (so their mail domain is gone / locked down).

 

So I guess that they are gone now - with our money.