How do I refund the F15e?

draconus · April 14

On 4/12/2025 at 10:49 PM, PhantomHans said:

I would gladly refund my Razbam modules for cash. I still haven't flown the AV-8B module, and barely have any time in the 15E, and now they're both not only unsupported but not even sold anymore.

You accepted the terms and conditions when buying. That you choose not to use functional product is your own problem.

westr · May 9

Could anyone tell me Is the refund still an option as of the current date? I really didn’t want to when this first happened and hoped we would find a solution but this is ongoing and my gut feeling is without a good resolution, so I am contemplating refunding the F15E if that’s still a possibility and getting a new map.

Rudel_chw · May 9

12 minutes ago, westr said:

Could anyone tell me Is the refund still an option as of the current date?

I refunded mine on april 14th with no difficulty. Used the credit to purchase the CW Germany map.

Edited May 9 by Rudel_chw

westr · May 9

5 minutes ago, Rudel_chw said:

I refunded mine on april 14th with no difficulty. Used the credit to purchase the CW Germany map.

Ok. Thankyou for the info

zsoltfireman · July 1

On 4/13/2025 at 10:19 AM, Mr_sukebe said:

Not supported?

I did think that NL had stated that ED would support going forward.

As for the Harrier, you’re missing out by not flying it. It’s still one of my favourite modules.

First I need to be able to buy the module
, right?

Appleonastick · July 2

On 3/31/2025 at 12:34 AM, Dragon1-1 said:

Not true. AFAIK people did manage to get it refunded through Steam. You just have to get through to a human, as opposed to the bot which handles normal refund requests.

Given that there's language on the product page which constitutes false advertising, it's a pretty good reason to grant a refund despite the usual rules around it.

Did this, all the way to a human.
Long story short, I can go kick rocks.
ED hasn't pulled the product completely, and they don't care about the issues, it's still working so yeah, I wasn't getting a refund.

BIGNEWY · July 2

3 hours ago, Appleonastick said:

Did this, all the way to a human.
Long story short, I can go kick rocks.
ED hasn't pulled the product completely, and they don't care about the issues, it's still working so yeah, I wasn't getting a refund.

All RAZBAM products have been removed from sale on their request.
Refund to store credit is only possible on our eshop, steam have their own refund policies.

If you already own the products they will continue to work with DCS 2.9.

feel free to dm me if you have questions

thanks

Appleonastick · July 2

15 hours ago, BIGNEWY said:

All RAZBAM products have been removed from sale on their request.
Refund to store credit is only possible on our eshop, steam have their own refund policies.

If you already own the products they will continue to work with DCS 2.9.

feel free to dm me if you have questions

thanks

Hey BN

Sorry if I wasn't clear, this is what steam told me. "ED didn't remove them, so kick rocks"
I just hate having modules that may work, but will never be completed. (I know, ongoing process, but as a business owner, I've been there. Business is trust.)
But yeah. such is life.

Gorn_GER · July 7

On 7/3/2025 at 12:32 AM, Appleonastick said:

On 7/2/2025 at 9:02 AM, BIGNEWY said:

All RAZBAM products have been removed from sale on their request.
Refund to store credit is only possible on our eshop, steam have their own refund policies.

If you already own the products they will continue to work with DCS 2.9.

feel free to dm me if you have questions

thanks

Hey BN

Sorry if I wasn't clear, this is what steam told me. "ED didn't remove them, so kick rocks"
I just hate having modules that may work, but will never be completed. (I know, ongoing process, but as a business owner, I've been there. Business is trust.)
But yeah. such is life.

The module will continue to work with DCS 2.9

Same as the Hawk T.1A continue to work with DCS 2.5.3

But who the hell still uses DCS 2.5.3?

Btw. is it somehow possible to download older Versions of DCS and does these older Versions support Multiplayer so you can play this Module with Multicrew in mind together with your friends to experience the whole feeling of the Dsync-Multicrew-Feature that makes you have fun Missing designated strike targets in your two-seat StrikeEagle?

I did not refund my F-15E even though I bought it in EDs E-Shop and not stream. Because I was told from officials to hold on for the resolution of this Razbam Situation.

draconus · July 7

25 minutes ago, Gorn_GER said:

Btw. is it somehow possible to download older Versions of DCS and does these older Versions support Multiplayer so you can play this Module with Multicrew in mind together with your friends to experience the whole feeling of the Dsync-Multicrew-Feature that makes you have fun Missing designated strike targets in your two-seat StrikeEagle?

You'd have to test "DCS_updater.exe update 2.5.3.24984@release" command (but I refuse to test it on my DCS) to see if it will downgrade current DCS installation. For MP to work with friends all servers and clients would need to be on the same version. Even if you can install 2.5.3 and fly the Hawk there won't be flyable Strike Eagle or any modules and maps released after 2.5.3. For SE you have to use at least 2.8.6 or later.

Rudel_chw · July 7

On 7/2/2025 at 3:02 AM, BIGNEWY said:

If you already own the products they will continue to work with DCS 2.9.

I refunded the F-15SE after waiting for almost a year for a positive resolution.

However, I still own the M-2000, the Mig-19 and the Harrier ... but your qualification above puzzled me a bit: instead of just saying that "they will continue to work", there is that "with DCS 2.9" phrase .... does that mean that when DCS 3.0 is released, my old Razbam modules might not work any longer?

draconus · July 7

Yeah, why 2.9? What about 2.10?

Rudel_chw · July 7

1 minute ago, draconus said:

Yeah, why 2.9? What about 2.10?

It was a serious question, why everything has to be funny?

Mini_is_Drunk · July 7

I've been thinking of also refunding the F15E since I don't have a lot of faith of it being alive in the near future since the bugs will start to pile up. I've lost all hope since the ED-RAZBAM fiasco

Edited July 7 by Mini_is_Drunk

draconus · July 7

2 hours ago, Rudel_chw said:

It was a serious question, why everything has to be funny?

I don't know what you found funny. My question is also serious. I expect to have my SE working beyond 2.9, whatever version it is.

1 hour ago, Mini_is_Drunk said:

I've been thinking of also refunding the F15E since I don't have a lot of faith of it being alive in the near future since the bugs will start to pile up. I've lost all hope since the ED-RAZBAM fiasco

If you don't fly the Mudhen and can grab other module instead for free, by all means, it's a reasonable decission. But I do like and use the F-15E so I refuse to give it away. It's not like they have something better in store.

freehand · July 7

3 minutes ago, draconus said:

I don't know what you found funny. My question is also serious. I expect to have my SE working beyond 2.9, whatever version it is.

If you don't fly the Mudhen and can grab other module instead for free, by all means, it's a reasonable decission. But I do like and use the F-15E so I refuse to give it away. It's not like they have something better in store.

Depend what you like there is plenty in store.

MAXsenna · July 7

Depend what you like there is plenty in store.

Not if one has everything.

Sent from my SM-A536B using Tapatalk

freehand · July 7

18 minutes ago, MAXsenna said:

Not if one has everything.

Sent from my SM-A536B using Tapatalk

True but not everyone is a gannet.

Dragon1-1 · July 8

13 hours ago, draconus said:

I don't know what you found funny. My question is also serious. I expect to have my SE working beyond 2.9, whatever version it is.

I'm not worried about 2.*, but I am worried about 3.0, which is probably coming out as soon as they finish the initial Vulkan implementation. We can expect the old system being ripped out.

draconus · July 8

2 minutes ago, Dragon1-1 said:

I'm not worried about 2.*, but I am worried about 3.0, which is probably coming out as soon as they finish the initial Vulkan implementation. We can expect the old system being ripped out.

It's not a given or expected that DCS running Vulkan will have to ditch Razbam modules, unless you have some internal info on how SDK works. Displaying 3D cockpit and models is gfx engine's job. No need to change all models or textures in the process. And "soon" is also very speculative.

MAXsenna · July 8

I'm not worried about 2.*, but I am worried about 3.0, which is probably coming out as soon as they finish the initial Vulkan implementation. We can expect the old system being ripped out.

They ought to know by know if the modules will work with Vulkan or not. I agree with @draconus that the modules should work, while BN's specific reference to 2.9 above didn't exactly put my mind at ease.

Sent from my SM-A536B using Tapatalk

Dragon1-1 · July 8

It's not a given, but it's not just the 3D work that needs to be displayed. I'm primarily worried about things like MFDs and TGP picture. It has to be rendered onto a texture in a particular way, which is controlled by the module devs, not by ED. If the way things are rendered in cockpit changes, it may require adjustments to the module itself. All RAZBAM modules have a display somewhere in the cockpit, losing the radar screen would be inconvenient in the MiG-19 and crippling for all others.

It's coming soon, as in, ED has a significant portion of its team working on Vulkan, and it seems they need to push it out of the door because a lot of their future plans depend on it. This is not something that's going to linger for years waiting its turn, it's a core system change that's been their priority for a while now.

draconus · July 8

42 minutes ago, Dragon1-1 said:

This is not something that's going to linger for years waiting its turn, it's a core system change that's been their priority for a while now.

Relax, we hear it for 7 years now.

Dragon1-1 · July 8

What we didn't hear for 7 years is stuff like "most of the team is busy with Vulkan right now", it's been a lot more in the background before multicore came out. Again, it's holding up several planned features, and they've been pretty explicit about having kicked it into high gear. If it was going to take several more years, we'd be looking at a large chunk of the team working, full time, on something that doesn't produce a visible result in several years. I find it a rather unlikely outcome.

It's coming, and you better hope it doesn't break too much stuff. Because it will break some.

Dangerzone · July 9

1 hour ago, Dragon1-1 said:

it's holding up several planned features

I remember hearing something about this, but I've forgotten. Are you able to list what those planned features are again?

Also - as far as the date of implementation goes - I would hazard a guess we're still talking years. I could imagine both COVID, and then the Ukraine/Russian war would have had a pretty big hit. The DCE (which was 'definitely not 5 years' more than 5 years ago) is probably telling of just how difficult and things have changed with progress over the past 5 years. Many companies didn't survive, and others struggle to survive with the difficult times that have been brought on this decade. I honestly expect this to have an impact on the DCS/Vulkan timeframe. I would love to eat my hat, and see Vulkcan released sooner rather than later - but my expectations are definitely otherwise.

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