Flashing white boxes back with 1.1.0.9

skeemo · January 22, 2012

Perhaps, but i don't have any problems with other sims, BMS, ROF, ARMA...

and ..don't forget that HDR in DCS is Buggy (you must atl tab to activate it)

What do you think, AMD problem or ED Problem ? :smilewink:

This also could mean, that none of the sims you stated, are using that DX call.....

Rider1 · January 22, 2012

Mustang, I have the 6850. Fantastic card for the price. Had it for about 6 months now. Nary a white flashing box to be seen with any driver version or HDR setting. I think you will be pleased with the card.

I was a able to use the AMD Overdrive utility to overclock it to the max allowable clock/mem speed of 850/1200 respectively.

In the in the AMD control center, remember to tick the use application settings for the ones that DCS handles in game. The other settings, simply play with to find the sweet spot for your system.

Mustang · January 22, 2012

Mustang, I have the 6850. Fantastic card for the price. Had it for about 6 months now. Nary a white flashing box to be seen with any driver version or HDR setting. I think you will be pleased with the card.

I was a able to use the AMD Overdrive utility to overclock it to the max allowable clock/mem speed of 850/1200 respectively.

In the in the AMD control center, remember to tick the use application settings for the ones that DCS handles in game. The other settings, simply play with to find the sweet spot for your system.

Thanks Rider yeah i'm really looking forward to this arriving, good to know all is well :)

I've been a Radeon user for a good many years now, currently on a 5770 which i purchased year or so ago; i feel the 128bit memory bus of that card cripples it somewhat, i'm excited to finally get a card with 256bit muscle :D

AussieM8 · January 23, 2012

Only 69xx cards have the issue. Could I ask everyone that is having this problem to write an email to tech.support2@amd.com to log a ticket. The more ppl we can get complaining of the issue the quicker the resolution.

Hi all,

Please send an email to AMD as S77th-Mustang has posted,

I guess one good thing that has come from this so far is that we have people talking and messaging AMD about the Flashing White Box problem in 69XX cards.

Here is my latest email to AMD (still waiting for reply)

I posted your email reply on the DCS web site forum and I can tell you there are already a few people not to happy with your reply. http://forums.eagle.ru/showthread.php?p=1377563&posted=1#post1377563

To be honest I also felt that this was a poor response from AMD Senior Technical people, If you read a lot of your customers posts on DCS you will clearly see that it is an issue with the Cat drivers from 11.6 onwards. The only driver which doesn't produce the Flashing White Boxes as previously stated in game is Cat 11.6, why after this driver has the problem started? I cleaned out all traces of Cat 11.6 pretty much done what you emailed to do. Installed Cat 11.12 and I get White Flashing Boxes with Cat 11.12 and all the other Cat releases except Cat 11.6 this doesn't make sense!! Why does Cat 11.6 work and all the other versions produce the problem? ( 69xx cards as stated by others have this problem) no other cards I know of have this problem.

I hope you understand my frustration with this and others, all we/I want is for AMD to get to the bottom of the problem. Maybe AMD could get a hold of a copy of DCS A10C Warthog and do a test run for your loyal customers, the game is only like $39.99 not much to pay to help your customers resolve this problem. I have been a long time supporter and buyer of your products over many many years.

AussieM8

Windows 7 x64, i5-2500k @ 4.4 with Noctua NH-D14 CPU Cooler ,ASRock Z68 Fatal1ty Pro Gen 3

G.Skill Ripjaws 16gig DDR3,, HD6950 2gb, HOTAS

Warthog,Saitek Combat Pedals and TrackIr 5

Using Deadman's Covers and Metalnwood's extension.

AussieM8 · January 24, 2012

HI all,

Further update from AMD, while they are still sending emails there is still hope!

Look at the text in red, this is why we need everyone who has this problem to send an email to them! tech.support2@amd.com

Here is the email from them and my response.

Hi,

I have sent previous dxdiag and Belarc reports to AMD in a previous email but will re send them again. I have been told by others that they have sent in survey forms to AMD with NO response.

I have attached the information you requested. also attached previous dxdiag I sent in one of my emails to AMD. Is this a real Human being reading and replying back to me or is this just a computer generated standard response? Please go to the DCS web site read the Forum on this issue, watch the video of the problem here on youtube.

Surely this will suffice AMD with the problem!

Video from Youtube

DCS web page forum on Flashing White Boxes http://forums.eagle.ru/showthread.php?t=77371

Date: Mon, 23 Jan 2012 06:48:04 -0800

From: TECH.SUPPORT@AMD.COM

Subject: AMD Service Notice

Your service request : has been reviewed and updated.

Response and Service Request History:

This is the first time I am seeing the issue; if this has been happening since June then no one is reporting it to the driver team.

You can complete these escelation templates and I can have this tested to see if we are able to reproduce this issue.

1. Please fill out the yellow fields of the attached Excel sheet along with a DirectX Report and reply. Preferably include a Belarc, AIDA or Everest Report as well.

DirectX Report

- Click on Start => Run => Type in "dxdiag"

- For 32bit OS => Click on "Save All Information"

- For 64bit OS => Click on "DirectX64bit" => "Save All Information"

- Save the file as a .txt file

AIDA64 Report

http://www.aida64.com/

OR

Belarc Report

http://www.belarc.com/free_download.html

OR

Everest Report

http://www.lavalys.com/products/everest-pc-diagnostics

In order to update this service request, please respond, leaving the service request reference intact.

Best regards,

AMD Global Customer Care

Windows 7 x64, i5-2500k @ 4.4 with Noctua NH-D14 CPU Cooler ,ASRock Z68 Fatal1ty Pro Gen 3

G.Skill Ripjaws 16gig DDR3,, HD6950 2gb, HOTAS

Warthog,Saitek Combat Pedals and TrackIr 5

Using Deadman's Covers and Metalnwood's extension.

Edited January 24, 2012 by AussieM8

PE_Tigar · January 24, 2012

I hate to sound hissy, but here's my experience with ATi/AMD (In the last few years I've repeatedly fooled myself into thinking that they offer better value for money - I admit being a dumbass). I've owned Radeon 9800, 2x4850 in CF, 5870 and finally a 6970 now. Here's my experience with chronic problems, with all ATI/AMD products I've used:

- Terrible performance in FSX. Granted, it's abandonware, devs screwed up, but still it has a huge market behind it. Never improved, numerous reports 100s of people sent to ATI/AMD - nothing.

- botched OpenGL support for Il-2 in most Catalyst revisions. Can be solved rather easily but still a nuisance.

- in DCS, RoF etc. - need to tweak and re-tweak to get the performance right. HDR in DCS - off limits. Crossfire in DCS screwed up.

- in Il-2:CoD - no AA. Again, the devs screwed up big time, but the fact of the matter is that nVidia offering is better supported or performs better.

- X-Plane - mediocre performance all around. Random CTDs. Can't put a finger on it, but would expect better performance from high mid-range/top of the line cards I've been using.

So, all in all, whatever the reasons, I'm done with them as they don't seem to notice the flight sims as a market nor flight simmers as customers. I do recognize AMDs offerings as technologically more advanced, but what good is it if their software support is so abysmal?

Mustang · January 24, 2012

Got my 6850 now and i can definately confirm that there are NO flashing white boxes with HDR on this card...

AussieM8 · January 26, 2012

Hi all,

Just tested Cat 12.1 Drivers and I'm sorry to report but the Flashing White Box problem continues in this release too!

Please send an email to AMD if you are using 69XX series card and you are having this issue as well.

Remember a squeaky wheel gets oiled.

Part of the email response from AMD below Dated: Mon, 23 Jan 2012

This is the first time I am seeing the issue; if this has been happening since June then no one is reporting it to the driver team.

You can complete these escalation templates and I can have this tested to see if we are able to reproduce this issue.

tech.support2@amd.com

Windows 7 x64, i5-2500k @ 4.4 with Noctua NH-D14 CPU Cooler ,ASRock Z68 Fatal1ty Pro Gen 3

G.Skill Ripjaws 16gig DDR3,, HD6950 2gb, HOTAS

Warthog,Saitek Combat Pedals and TrackIr 5

Using Deadman's Covers and Metalnwood's extension.

Edited January 26, 2012 by AussieM8

Aries · January 26, 2012

Yep... I tested with beta 8.95 release and the white buggers are still there... will switch from 6950 to 6770... cause i get the same framerates 30-50... bah...

AussieM8 · January 27, 2012

Update Flashing White Boxes

Hi all.

Here is the latest email from AMD

Dear Customer,

Your service request : has been reviewed and updated.

Response and Service Request History:

You have an onboard Intel graphics. Please disable the onboard graphics in your System BIOS and also uninstall all Intel Graphics Media Software related to your onboard graphics.

In order to update this service request, please respond, leaving the service request reference intact.

Best regards,

AMD Global Customer Care

Here is my reply.

Hi Again,

I Followed your advise (disable the onboard graphics in your System BIOS and also uninstall all Intel Graphics Media Software related to your onboard graphics).

I also installed Cat 12.1 and this did not fix the problem! (still have Flashing White Boxes) I would like to reiterate that I am not the only customer having this issue with the 69xx series cards and this problem does not happen when using Cat 11.6 only releases after Cat 11.6.

Windows 7 x64, i5-2500k @ 4.4 with Noctua NH-D14 CPU Cooler ,ASRock Z68 Fatal1ty Pro Gen 3

G.Skill Ripjaws 16gig DDR3,, HD6950 2gb, HOTAS

Warthog,Saitek Combat Pedals and TrackIr 5

Using Deadman's Covers and Metalnwood's extension.

MustangSally · January 27, 2012

Just received a response. Looks like my troubleshooting was acceptable.

Dear me,

Your service request : has been reviewed and updated.

Response and Service Request History:

Thank you for the detailed information regarding the problem you are finding in the game. If you can, please submit a BelARC System Advisor Report as well as a DXDiag report for your system. Attach the reports to your reply e-mail. I will be able to then escalate the issue. I agree with the troubleshooting you have done indicating a driver issue.

In order to update this service request, please respond, leaving the service request reference intact.

Best regards,

Marc

AMD Global Customer Care

Mustang · February 20, 2012

I'm going to put up an idea again that i posted in a thread months ago just incase someone cracks it - first off, download this file

http://www.mediafire.com/download.php?4nnhymhrnydqfme

^^^ this is the atiumdag.dll direct3d renderer from Catalyst suite 11.6, extract and drop it into the same directory as DCS executable (usually C:\Program Files\Eagle Dynamics\DCS A-10C\bin)

Next, navigate to your graphics.cfg file and look for line 8:

Renderer = "DXRenderer.dll";

and change it to

Renderer = "atiumdag.dll";

and save.

Fingers crossed, this'll force DCS to utilise the 11.6 d3d renderer thus eliminating the flashing boxes...well thats the idea anyways, good luck :)

Edited February 20, 2012 by Mustang

AussieM8 · February 25, 2012

I'm going to put up an idea again that i posted in a thread months ago just incase someone cracks it - first off, download this file

http://www.mediafire.com/download.php?4nnhymhrnydqfme

^^^ this is the atiumdag.dll direct3d renderer from Catalyst suite 11.6, extract and drop it into the same directory as DCS executable (usually C:\Program Files\Eagle Dynamics\DCS A-10C\bin)

Next, navigate to your graphics.cfg file and look for line 8:

Renderer = "DXRenderer.dll";

and change it to

Renderer = "atiumdag.dll";

and save.

Fingers crossed, this'll force DCS to utilise the 11.6 d3d renderer thus eliminating the flashing boxes...well thats the idea anyways, good luck :)

Hi Mustang,

I gave your idea a go but did not work still have Flashing White Boxes, I also updated to the latest Cat 12.3 Drivers and still the same. I'm still waiting for AMD to get back to me.

Windows 7 x64, i5-2500k @ 4.4 with Noctua NH-D14 CPU Cooler ,ASRock Z68 Fatal1ty Pro Gen 3

G.Skill Ripjaws 16gig DDR3,, HD6950 2gb, HOTAS

Warthog,Saitek Combat Pedals and TrackIr 5

Using Deadman's Covers and Metalnwood's extension.

Mustang · February 26, 2012

Ah thats a shame AussieM8, had hopes up that this idea would of been a good stopgap until a proper fix comes along :(

Aries · August 23, 2012

http://www.amdsurveys.com/se.ashx?s=5A1E27D20B2F3EAC

This is some new surwey form...

Lets nag some more, all of us... cause I just did it... :smilewink:

FreeFall · August 24, 2012

Even with the latest Catalyst 12.8 drivers there will be flashing white boxes? Haven't tried them, I'm still running the version 11.6 drivers.

almonds · August 24, 2012

Even with the latest Catalyst 12.8 drivers there will be flashing white boxes? Haven't tried them, I'm still running the version 11.6 drivers.

Yes. I am running 12.8 and the graphical issues are still there.

FreeFall · August 26, 2012

almonds, thanks for letting us know. So, the version 11.6 drivers will do so far...

doveman · January 13, 2013

I'm going to put up an idea again that i posted in a thread months ago just incase someone cracks it - first off, download this file

http://www.mediafire.com/download.php?4nnhymhrnydqfme

^^^ this is the atiumdag.dll direct3d renderer from Catalyst suite 11.6, extract and drop it into the same directory as DCS executable (usually C:\Program Files\Eagle Dynamics\DCS A-10C\bin)

Next, navigate to your graphics.cfg file and look for line 8:

Renderer = "DXRenderer.dll";

and change it to

Renderer = "atiumdag.dll";

and save.

Fingers crossed, this'll force DCS to utilise the 11.6 d3d renderer thus eliminating the flashing boxes...well thats the idea anyways, good luck :)

For 64-bit dx9 games the files you need is atiumd64.dll. Can anyone upload the 11.6 version of this please so that I can try it as I'm getting the flashing boxes with Cat12.6 with HDR enabled. http://forums.eagle.ru/showthread.php?p=1650736#post1650736

FreeFall · January 13, 2013

For 64-bit dx9 games the files you need is atiumd64.dll. Can anyone upload the 11.6 version of this please so that I can try it as I'm getting the flashing boxes with Cat12.6 with HDR enabled. http://forums.eagle.ru/showthread.php?p=1650736#post1650736

I have Catalyst 11.6 installed, and have this version (attached) of atiumd64.dll.

atiumd64 - Copy.zip

doveman · January 14, 2013

I have Catalyst 11.6 installed, and have this version (attached) of atiumd64.dll.

Many thanks. I'll try it out and see if it stops the flashing.

doveman · January 14, 2013

Nope, didn't work I'm afraid. I tried it in /bin (seems the most logical as DXRenderer.dll is in there), /mods/aircrafts/KA-50/bin and both at the same time, editing graphics.cfg of course, and still get the problem with HDR on. Oh well, I wasn't that keen on it anyway!

FreeFall · January 14, 2013

With Catalyst 11.6 there won't be flashing boxes, but it's kinda PIA to use an ancient driver version like that if you wanna play new games.

BTW, in my system there is an older version of atiumd64.dll as well. I'm not sure which version comes with 11.6 drivers (or which version is currently used with 11.6), or whether the version/dll has something to do with white boxes at all.

doveman · January 14, 2013

Yeah, seems preferable to disable HDR than use such an old driver, which will probably cause problems for other games anyway.

atiumd64.dll is definitely the dx9 64-bit driver though, as atiumdag.dll is the 32-bit one but either that technique I tried didn't make it use the one in /bin or something else is causing the flashing, although I can't think what.

FreeFall · January 14, 2013

Yeah, seems preferable to disable HDR than use such an old driver, which will probably cause problems for other games anyway.

I've always had HDR enabled. Haven't event tried the sim with HDR disabled. Actually don't even know what HDR means or how it affects the sim. :) More eye candy?

I don't play other games with my "Sim PC", so Catalyst 11.6 is kinda OK. But do you think I should update the drivers and disable HDR? I have updated the drivers a few times but always went back to 11.6 because of flashing white boxes.

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Flashing white boxes back with 1.1.0.9