dutch_bullet Posted December 22, 2019 Posted December 22, 2019 Hi, my trackir stopped working a while ago but now I started flying again so I wanted to fix it but I was wondering if someone has got a similar problem with the device. When the trackir is plugged in it nothing happends, it does not show up in the device manager and the leds are off. But the back of the device gets warm as normal. The last time my pc recognized it my antivirus warned me and after I clicked ok the device turned off and never worked since. I contacted support but it they could not fix it remotely and it was outside of the warrenty and was to expansive to get fixed. Has someone here had a simular problem? Or has a tip where to start? I reinstalled my pc and tried it at several pc's but without any luck, it feels like there is software removed from the device but I don't know if thats even possible.
The_Nephilim Posted December 22, 2019 Posted December 22, 2019 Did you install the TrackIR software to install it?? IF so did it recognise it there. also is the device listed in the device and printers or device manager now? Intel Ultra 265K 5.5GHZ / Gigabyte Z890 Aorus Elite / MSI 4070Ti Ventus 12GB / SoundBlaster Z SoundCard / Corsair Vengance 64GB Ram / HP Reverb G2 / Samsung 980 Pro 2TB Games / Crucial 512GB M.2 Win 11 Pro 21H2 / ButtKicker Gamer / CoolerMaster TD500 Mesh V2 PC Case
dutch_bullet Posted December 23, 2019 Author Posted December 23, 2019 Did you install the TrackIR software to install it?? IF so did it recognise it there. also is the device listed in the device and printers or device manager now? I installed the trackir software and the USB driver that comes with it if that is what you mean? After doing that it wont show up in the device manager or devices and printers.
TWC_Alamo Posted December 23, 2019 Posted December 23, 2019 Sometimes, I have to right click and select "run as administrator" to make TRACKIR work, even though I have "run as administrator" set in the short cut properties. [sIGPIC][/sIGPIC] TWC_Alamo Denver, CO Military Flight Sim I7-7700K, 4.9 GHz, Z270-Gaming MB, 16GB, 512GB EVO-960 NVMe M.2, 512GB WD Black NVMe M.2, 1 TB SSD Raid, EVGA RTX 2080ti, Samsung Odyssey Plus, TM HOTAS/MFDs, MFG Crosswinds, Gametrix 908 JetSeat GA Flight Sim I7-5820K, 4.2Ghz, Godlike Carbon MB, 16GB, 512 GB EVO 960 NVME M.2, 2 X SSD, EVGA 1080ti, HTC Vive, 3 X 4K 55" TVs, 4 X 27" Monitors, CH: Flight Yoke, Throttle Quadrant, Rudder Pedals
FOXFIRE TWOONE Posted December 24, 2019 Posted December 24, 2019 Try uninstall software, restart computer, then reinstall software to see if it show'es up. If it's still not showing up, open command prompt admin type, ( sfc/ scannow ) to check for errors. There may be sys error affecting TIR or usb connection. Intel core I9 10900K 3.7 ghz Asrock Z490 Extreme4 G-SKill Ripjaws V 32GB Cooler Master 120m GTX 980 Superclocked Corsair AX850w psu Samsung 1 T M.2 2 X 850 ssd's Sony 48 in HD TV Trackir 5 Hotas Warthog F/A-18C Hornet Grip Logitech Pro Peddles Windows 10 64
dutch_bullet Posted December 24, 2019 Author Posted December 24, 2019 Try uninstall software, restart computer, then reinstall software to see if it show'es up. If it's still not showing up, open command prompt admin type, ( sfc/ scannow ) to check for errors. There may be sys error affecting TIR or usb connection. Both the reinstall and the sfc scannow did not work: Windows Resource Protection did not find any integrity violations.
Crusader69 Posted December 25, 2019 Posted December 25, 2019 I had problem with mine before. But the problem goes away after I unplugged it from the USB hub and connect it direct to PC's USB port. OS:Win10 64bit*/MB: Gigabyte X470 AORUS ULTRA GAMING / HD:SSD CPU Type: AMD Ryzen 7 2700X 8-Core 3700Mhz / Ram:32Gb DDR4 Mon: Dell AW3418DW LCD + 3 x CUBESIM displays. Hotas : TM Warthog #4347 | #80897 | TM F/A-18 Hornet Stick / TM Pendular Rudder / Cougar MFDs / Buddy-Fox A-10C UFC / Elgato Stream Decks / Virpil T50-CM2 Base and Grip / Winwing Super Taurus | PCR | PTO / Monstechtech Desk Mounts
JG14_Smil Posted December 25, 2019 Posted December 25, 2019 I had that happen once. I could only get it to run with an older TIR software version. After a re-install of Windows, it was fine with all versions. How old is your current system?
joey45 Posted December 25, 2019 Posted December 25, 2019 check to see if the anti-virus is blocking it.. disable the antivirus and try again. The only way to make sense out of change is to plunge into it, move with it, and join the dance. "Me, the 13th Duke of Wybourne, here on the ED forums at 3 'o' clock in the morning, with my reputation. Are they mad.." https://ko-fi.com/joey45
Lange_666 Posted December 25, 2019 Posted December 25, 2019 Both the reinstall and the sfc scannow did not work: Windows Resource Protection did not find any integrity violations. Smells like it's dead. Last thing to try is on another computer. If it doesn't work there :cry: Win11 Pro 64-bit, Ryzen 5800X3D, Corsair H115i, Gigabyte X570S UD, EVGA 3080Ti XC3 Ultra 12GB, 64 GB DDR4 G.Skill 3600. Monitors: LG 27GL850-B27 2560x1440 + Samsung SyncMaster 2443 1920x1200, HOTAS: Warthog with Virpil WarBRD base, MFG Crosswind pedals, TrackIR4, Rift-S, Elgato Streamdeck XL. Personal Wish List: A6 Intruder, Vietnam theater, decent ATC module, better VR performance!
=Panther= Posted December 25, 2019 Posted December 25, 2019 I had one do that a long time ago, it was sadly dead. Best test is to try on a different PC/laptop to confirm. Twitch Channel [sIGPIC][/sIGPIC] Virtual Thunderbirds, LLC | Sponsored by Thrustmaster Z390 Aorus Xtreme, i9 9900k, G.SKILL TridentZ Series 32GB, 1080ti 11GB, Obutto R3Volution, Thrustmaster HOTAS Warthog, TPR, Cougar MFDs, FSSB R3L, JetSeat, Oculus Rift S, Buddy-Fox A-10C UFC, F/A-18C UFC, Tek Creations F-16 ICP
dutch_bullet Posted December 26, 2019 Author Posted December 26, 2019 Same without anti virus and on a other pc, gues its dead then. I was hoping for a magic fix, thanks for all your help!!
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