No Paypal?

[Eight Ball]

No more paypal ? Why ? That's how I've purchased all my modules so far and just like G00dnight I will not use any other means to purchase stuff on the internet.

 

Call me nuts, call me paranoid, I don't care, I won't take the risk just to play video games.

 

Could ED at least tell us what's going on ???

 

I hope it will get resolved or it will mean no more ED products for me :(

Edited November 24, 2012 by Eight Ball

[159th_Viper]

Call me nuts, call me paranoid, I don't care.....

 

OK - all of the above :D

 

Seriously Gents, spend the time investigating the payment protection measures afforded to you by your bank and you will realise that there is not much to be worried about. There is certainly no added risk than what you already are exposed to in your day-to-day dealings. Hell, I'd be more worried about daily shopping and ATM use if I had a propensity towards conspiracy.

 

Another solution is a secondary savings account. Transfer funds to said account and utilise this account for purchases via the web.

 

Take a while and contemplate the current circumstances of a respected 3rd-party developer on this very site who has had a substantial portion of his funds frozen by Paypal for a considerable length of time due to an unfounded allegation and then objectively reason it out and consider whether you would be satisfied dealing with an organisation had you been the entrepeneur as opposed to the consumer. Me - would not touch them with a barge-pole for anything resembling business dealings where larger-than-your-average $40 purchase every now and then is concerned. Oh yes, and then there are the fees.......Oh glory me.

 

I tell you there have been some horror stories: Listen to your peers in business who have been enlightened.

 

Bottom-line is that there are very good reasons for not utilizing Paypal and while we will probably never be informed and neither are we entitled to be informed as to why TFC/ED took the decision they did, with a wee bit of investigation we could probably come up with a bucketful of reasonable explanations why.

 

At the end of the day I suppose it depends on how bad you want the product. There are always alternatives.

Edited November 24, 2012 by 159th_Viper

[EtherealN]

On and PS, would be nice to know why Paypal got ditched, I really like using that even when I was living in the States...

 

Well, the states still take the cake when it comes to stone age - a country where you can still, with a straight face, write a cheque? Where the word "paycheque" might very well be literal? :huh:

 

Over here, not even the bus accepts cash anymore. You use your card. Or a prepaid bus card (to get a discount), which you charge in an ATM-style machine - with your CC. Some banks permit "Bank Cards" (that is, a VISA or MC but connected to a bank account and set up such that it cannot be overdrawn, it will be refused in the terminal) as low as 13 years old in part because unions and companies are pushing for the abolishment of cash (to reduce the desirability of robbery on bus drivers, taximen, store tellers etc).

 

Anyways, I understand that this is quite inconvenient for those of you who don't have this luxury. One further idea though: "digital" debit cards? I think Walmart, Paypal and several banks offer these as a service; you pay them through bank transfer (or cash), and get a "credit card" that exists basically as a card number with just those specific funds. You can then use that towards purchases online as if it was a "real" CC. I've also heard about this kind of "pre-paid" card as a physical item that does work in stores as well, but I'm shady on the details there.

 

Just to help indicate that even if Paypal does not return - I honestly don't know, I'm just a forum mod - there are still paypal-esque ways that you should be able to use towards purchases both here and elsewhere. Obviously depending on your territory.

[Eddie]

No CC? Easy solution - https://www.entropay.com/

 

Personally I despise having to use Paypal for anything, and if I do want something from a web shop that only offers Paypal I use it with a virtual card from Entropay. I'd never trust them with my actual bank or card details.

[Eight Ball]

Yes there are alternatives, none of which are as popular as Paypal.

 

It isn't only about us, current customers, it's also about the many potential customers out there. The easier you make it for them to buy your product the more likely they will buy.

 

Not only paypal is really popular but as you can see even paranoid people like me use it. It wont be easy to persuade them to switch to another system (which they've never heard of) solely to buy ED's games.

 

IMO, dropping paypal would be worst than shooting your own foot, it would litteraly mean chopping your legs off with a chainsaw.

 

ps : I'm only paranoid when it comes to purchasing over the internet. IRL I'm not, I don't even lock my door at night :P

 

 

EDIT : Thanks for the link Eddie

Edited November 24, 2012 by Eight Ball

[Sci2]

im sure all of you have a friend or neighbour who has CC

 

i never had paypal or CC and i still get every module that comes out

[G00dnight]

I think the point is that DCS obviously dont want paypal users to buy their products this could be for a number of reasons charges etc, but I dont see why I should put myself out to change my banking habits just to buy a particular game whatever it is when I have a perfectly serviceable payment method. And I certainly would not go to a friend asking for them to do it for me. even though they probably will.

[EagleEye]

Oh nooooooooooooo!?

 

Take a while and contemplate the current circumstances of a respected 3rd-party developer on this very site who has had a substantial portion of his funds frozen by Paypal for a considerable length of time due to an unfounded allegation and then objectively reason it out and consider whether you would be satisfied dealing with an organisation had you been the entrepeneur as opposed to the consumer.

Sorry Viper, but really that is an bad excuse. Why some other companies/devolopers do not have a problem with PP payments? I bought everthing from 777 studios with PP and do not have had a single problem. I just can`t understand whats wrong with ED/TFC and one of the worlds leading payment solution?

Sure everyone will find a way to get the product he want, but...

Ok http://www.wirecard.com/home/ here I come again...

[159th_Viper]

Why some other companies/developers do not have a problem with PP payments? ...

 

Oh I don't know. Why is it that a clown-fish has no problems with an anemone but every other fish gets the shite stung out of it by that very same anemone?

 

Point is that you cannot sit here and generalize. It is useless to sit here in judgement without being aware of all the circumstances that led to this particular business decision.

 

Is anyone entitled to said information?

 

That would be an emphatic NO.

 

Who knows, we might be told. Then again, we might not. Let's accept that and move on.

[Eight Ball]

Let's accept that and move on.

 

I'm sorry Viper but that's not how it works when you're dealing with customers.

 

I work in a restaurant and if tomorrow I had to tell my clients "we don't take bank cards anymore" and they'd ask why I could hardly just stand in front them, staring at them without saying a single word.

Just imagine it, what would you say if you were one of my client ?

 

I see no reason why every time ED is making a questionable move we should just sit there and say " oh ok, fine".

 

We are ED's customer and they owe us a minimum of explanation.

That's how it works everywhere else. This isn't a small issue, this isn't about the forum's background color.

 

I don't ask for the whole story of course but I'm not a dog, you don't tell me "sit there, shut the F**k up, don't ask for explanation and keep trusting me"

 

ED could at the very least clarify the situation. Did they definitely dropped PP ? Is it a momentary issue ? It's been 4 days now and not a single word from them.

 

How are we supposed to understand a situation if we're not given any information in order to understand it ?

Maybe ED has very legit reason to drop them and sharing "the main idea" can only help us to understand their descision better.

Silence surely isn't helping.

 

Again, that's not how you treat you customers if you want to keep them.

I may work in a very different business but I think I know what I'm talking about, because in restaurants we pay every mistake directly.

Edited November 24, 2012 by Eight Ball

[sobek]

We are ED's customer and they owe us a minimum of explanation.

 

There are certain limits to what you are privvy to. Terms of contracts between ED and 3rd parties and reasons for disbandment of said contracts, for instance.

 

I'm sure that ED are *very* aware of what this means for customers and you'd be safe to assume they had legit reasons to cancel the cooperation. Else they wouldn't still be in business.

[drillin]

So really all we have is moderators in here towing the line thats ridicoulous to me, it is not a 'accept it and move on' situation, i imagine their is a LOT of customers that have purchased this product with paypal and they are all wanting an explanation, just removing it and not saying a word is not a good way to run your customer service, not matter how many moderators say it is.

 

And telling the customer to change the way they purchase stuff, run thier banking to me is assinine, and wait...let me run over to my friends house and ask them if i can borrow thier credit card for an online purchase of a video game.

 

come on guys...................

[Paradox]

This is ridiculous, in many countries debit cards simply don't exist and credit cards charge interest. Prepaid cards have transaction fees that can be more than the value of the transaction itself!

 

I'm sure it's simply an issue with the website rather than a conscious decision by ED but this is a pretty large issue for a lot of people in mainland Europe.

[sobek]

i imagine their is a LOT of customers that have purchased this product with paypal and they are all wanting an explanation,

 

And just how would those customers be affected if they already purchased? This does not touch any existing contracts between customers and ED.

 

There is no way you can argue an entitlement for that information out of thin air, that is not how you do business.

 

An example from the car industry: If a car manufacturer changes their contractor for building their transmissions, do you think the end consumer would have any chance of getting an explanation for why that happened, even if the switch is to his disadvantage? You'd be lucky to even hear that it happened.

 

Besides, even if ED wanted to, such contracts usually contain a NDA clause.

[drillin]

And just how would those customers be affected if they already purchased? This does not touch any existing contracts between customers and ED.

 

There is no way you can argue an entitlement for that information out of thin air, that is not how you do business.

 

An example from the car industry: If a car manufacturer changes their contractor for building their transmissions, do you think the end consumer would have any chance of getting an explanation for why that happened, even if the switch is to his disadvantage? You'd be lucky to even hear that it happened.

 

Besides, even if ED wanted to, such contracts usually contain a NDA clause.

 

 

Last time I checked this wasnt a car industry, dis-abling this option directly effects the consumer outright does it not? this is not just some part thats being outsourced to someone else, this is an entire pay system that customers have used for years. Your comment is like saying 'we've outsourced skinning AIM-9's to a different guy' makes about as much sense. Now they are essentially forcing the consumer into doing something that they are not comfortable with that has worked for years? There is no point in argueing with you Sobek as you have no more information then the other mods here, As you can see by the amount of people just in this thread that have commented this is a concern for the community as a whole, something that most companys tend to touch base on considering that it could become a problem that looses the company money in the long run, at the end of the day this as everything else is a buisness, with a buisness, customer service is (or should be) at a premium, which it doesnt seem to be, or their would be an ED representative commenting in here and not just a moderator, even if its just to say 'hey sorry guys we cant support paypal anymore due to some in house issues, we wont be using it again/we will be using it again, you need to change the way you pay' anything like that to quell the community and give them some kind of heads up moving into the future.

 

 

This 'turn the lights off and no-one will notice' isnt the way to do things.

[sobek]

Now they are essentially forcing the consumer into doing something that they are not comfortable with that has worked for years?

 

Just so we are on the same page, the paypal payment option was introduced October 2011.

 

And again, nobody is arguing that you should not be upset about this change, it is indeed a step back for ease of payment.

 

I'm just saying that it would be unprofessional and very likely a breach of contract for ED to publicly announce why the cooperation ended, as some here demand.

[Sci2]

maybe a "new" and "diffrent" payment option can be arranged?

like:

IDEAL

PAYSAFE

etc

etc

im using paysafe cards on a daily base and its safe and fast

and is like a prepaid card

buy them in a supermarket, patrol station, etc

maybe ED can look into these payment options and use these instead of paypal

[G00dnight]

I recon ED/DCS has gone bust and paypal has pulled the plug on them,,,,

Now lets see the response from sobek et al.......

[159th_Viper]

I recon ED/DCS has gone bust and paypal has pulled the plug on them,,,,

Now lets see the response from sobek et al.......

 

And you wonder why no official responses are received when confronted with an attitude/posts like this?

 

Seriously........sometimes I wonder.

[Groove]

Yes, it's not avaiable right now.

 

Let us look into this a day or two please.

 

Flaming won´t help at all...

[Sci2]

And you wonder why no official responses are received when confronted with an attitude/posts like this?

 

Seriously........sometimes I wonder.

+1

[drillin]

And you wonder why no official responses are received when confronted with an attitude/posts like this?

 

Seriously........sometimes I wonder.

 

Well there was 4 pages of serious questioning regarding it, so................sometimes i wonder, the threads been up for 4 days and not a single response from anyone from ED..........little disappointing to be honest

 

@ sobek just to be clear, paypal has been around for a long time, i was referring to the millions of dollars that have gone through it since it started.

[159th_Viper]

.....the threads been up for 4 days and not a single response from anyone from ED..........little disappointing to be honest....

 

Yeah, the lack of patience displayed by some is disappointing indeed. This forum is not a fast-food Mickey D drive-through, especially considering that working hours are Mon-Fri.

 

....paypal has been around for a long time....

 

In Russia?

 

Think again.

[EtherealN]

the threads been up for 4 days and not a single response from anyone from ED

 

http://forums.eagle.ru/showpost.php?p=1614427&postcount=45

[Cookie]

especially considering that working hours are Mon-Fri.

Huh? :suspect: What about the other two days of the week? Valuable coding time! Next you´re telling us they work just nine hours a day instead of at least 20 (sleep is overrated anyways)?

 

What a bunch of lazy slackers! I am appalled at their work ethics. Appalled, I´m tellin´ ya!

 

:D