I think what you've found there is the company name of the ISP (ThePlanet), and its details, including the name of a company representative.
Anyone who's account is being 'man-handled' by this IP address shouls really just complain to the ISP directly. Is there a US regulator for internet business? Might be a good idea to complain to them aswell, as its a US IP address apparently.
This seems to be happening to lots of people everywhere, so i wouldn't surprise if investigations are underway.