Mate,
1. as ZaltysZ said, someone from ED already responded to your problem (see Ulrich above, he is head of the testers team)
2. To be honest your rant is a bit inconsequent: you want help from ED, but in order to help you people need to get more information from you, so its actually you who needs to get active. Ulrich asked you two simple questions which you didn't bother to answer yet, and which by no means require a PhD in computer science, only basic computer skills.