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Posted
It hasn't been 12 hours since the site went up. Probably a bit early for concern. Besides, until rewards are being distributed, there is little reason to rush.

 

EDIT: I'm trying to give Ilya a little credit for putting together something that, although not perfect yet, probably was quite a PITA (due to the combined Kickstarter and Paypal stuff and the matching with ED accounts too).

 

I am trying to bear that in mind as well. The turnaround time for Marmusman sounded pretty fast and I wonder if my information I emailed to dcswwii@eagle.ru is sufficient. I will give it time as I don't know number that are in the same boat and there may be many to process. :)

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Posted

Neither http://www.digitalcombatsimulator.com/en/ nor http://www.digitalcombatsimulator.com/en/personal/backer/ are accessible for the moment...

I'll be back.

DCS Wish: Turbulences affecting surrounding aircraft...

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Posted
Neither http://www.digitalcombatsimulator.com/en/ nor http://www.digitalcombatsimulator.com/en/personal/backer/ are accessible for the moment...

I'll be back.

 

Both are fine here.

ASUS ROG Maximus VIII Hero, i7-6700K, Noctua NH-D14 Cooler, Crucial 32GB DDR4 2133, Samsung 950 Pro NVMe 256GB, Samsung EVO 250GB & 500GB SSD, 2TB Caviar Black, Zotac GTX 1080 AMP! Extreme 8GB, Corsair HX1000i, Phillips BDM4065UC 40" 4k monitor, VX2258 TouchScreen, TIR 5 w/ProClip, TM Warthog, VKB Gladiator Pro, Saitek X56, et. al., MFG Crosswind Pedals #1199, VolairSim Pit, Rift CV1 :thumbup:

Posted
Apparently they dont' consider me a backer, when I click on the link on Kickstarter it says I am not a backer, can't access the backer forum either.

Great.

 

Send an email to dcswwii@eagle.ru and tell them whatever you can about your Kickstarter account and backing including the email address you used to open it. Explain the problem. If they can verify your closed account they may be able to re-open it.

klem

56 RAF 'Firebirds'

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Guest davidred1
Posted

well, they told me to create a new account either here or on digitalcombatsimulator.com to get access to everything...

did that, now i dont have access to anything anymore...

Posted (edited)

I just hope I can move later on the flyables to my account... I used a different mail for kickstarter.

 

I will not create a second account for backer section because:

 

rules

1.11. - Multiple user accounts and proxy accounts are not allowed on this forum. Any such account will be removed.
Edited by zaelu

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Posted
I just hope I can move later on the flyables to my account... I used a different mail for kickstarter.

 

 

I had the same thing, emailed them last night and they fixed it for me already! Excellent support.

Dear Shilka. I hate you so very very much. Love, Rex

Posted

Seriously guys, he made it clear. Keep this forum email and email them to have your Kickstarter email changed.

klem

56 RAF 'Firebirds'

ASUS ROG Strix Z390-F mobo, i7 8086A @ 5.0 GHz with Corsair H115i watercooling, Gigabyte 2080Ti GAMING OC 11Gb GPU , 32Gb DDR4 RAM, 500Gb and 256Gb SSD SATA III 6Gb/s + 2TB , Pimax 8k Plus VR, TM Warthog Throttle, TM F18 Grip on Virpil WarBRD base, Windows 10 Home 64bit

Posted
I have same email for this site, Kickstarter and digitalcombatsimylator.com but I still can't access the locked forum. Emailed dcswwiiATeagle.ru as stated in the project update and hoping for a fix. The flyables are there though, so now I'm just waiting for the actual software to arrive.

 

A simple reset of my account made by the support guys solved it! Excellent response time by the support team! Keep up the good work!:thumbup:

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My computer specs below:

 

CPU: Intel Core i5 3570K@4.2GHz | CPU Cooler: Corsair Hydro H100 | GPU: MSI Nvidia GTX 680 2GB Lightning 2GB VRAM @1.3GHz | RAM: 16GB Corsair Vengeance LP DDR3 1600 | SSD 1: Corsair Force 3 120GB (SATA 6) | SSD 2: Samsung 850 EVO 500GB (SATA 6) | Hybrid disc: Seagate Momentus Hybrid 500/4GB (SATA 3) | Keyboard: QPAD MK-85 | Mouse: QPAD 5K LE | TrackIR 5 + Track Clip Pro | Thrustmaster HOTAS Warthog | MFG Crosswind | OS: Win7/64

Posted

If you have not got ALPHA access the game download will be months away. AFAIK the ALPHA could [i SAY AGAIN] could be going live in April.

My DCS version of FW190 is possibly April delivery.

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Posted
If you have not got ALPHA access the game download will be months away. AFAIK the ALPHA could [i SAY AGAIN] could be going live in April.

My DCS version of FW190 is possibly April delivery.

 

We're a bit OT I know but where did you learn that G00dnight? I'm waiting for Alpha and FW190 too.

klem

56 RAF 'Firebirds'

ASUS ROG Strix Z390-F mobo, i7 8086A @ 5.0 GHz with Corsair H115i watercooling, Gigabyte 2080Ti GAMING OC 11Gb GPU , 32Gb DDR4 RAM, 500Gb and 256Gb SSD SATA III 6Gb/s + 2TB , Pimax 8k Plus VR, TM Warthog Throttle, TM F18 Grip on Virpil WarBRD base, Windows 10 Home 64bit

Posted (edited)

Will have to check, but I usually stick to the one email. I think, because I don't fly DCS, that I really don't know how many "entities" are involved in all this. As far as I can recall, I have the DCS pw and had a kickstarter pw before I deleted that account. I'll look through my emails. I guess I'm forgetting what I was sent for rewards. Would have been nice to just have one to worry about, but I'll be glad to just see RRG land on their feet, and that's what I'm really here to help do.

 

Ok, deleting my Kickstarter account did not |block" me from anything. I created digitalcombatsimulations account (thought it was the same as this "account," but I understand now), and I was listed as backer with all rewards expected.

 

Thanks for the help.

Edited by buster_dee
Posted
Send an email to dcswwii@eagle.ru and tell them whatever you can about your Kickstarter account and backing including the email address you used to open it. Explain the problem. If they can verify your closed account they may be able to re-open it.

 

Thanks klem, I sent them an email yesterday evening , will see if they can get this sorted.

Don B

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Posted

Man, I think, I screwed up big. I couldn't access the reward section with my current account and so created another account at digitalcombatsimulator to match my Kickstarter account. Though I was able to access and choose the 3 aircraft with this new account I couldn't and still can't access the backers forum. So now I have 2 accounts for digitalcombatsimulator and not sure if this will come back and bite my ass later on. Yes, I've sent an email asking them to delete the new acct.

ED have been taking my money since 1995. :P

Posted

Someone from RRG or ED encouraged you to create a second account? If so then I guess we're ok even though having 2 accounts is a no-no? This is confusing as hell.

ED have been taking my money since 1995. :P

Posted

yeah, i got an answer yesterday from dcswwii@eagle.ru, telling me, that if i have a different email for this forum than for the digitalcombatsimulator.com site, then they cannot do anything, and i will have to create a new account with the same email adress, either here, or on digitalcombatsimulator.com...if doing so, i should have access with the new account to the backers forum...well i have first created a new account here....no access...then i have created a new digitalcombatsimulator account...lost of course my rewards section there, and still no backers forum...

Posted

well first here...davidred1 is my second account here now...didnt work

then i created a second account on digitalcombatsimulator.com...didnt work either...

i tried all possible combinations of email addresses on this forum, kickstarter and didigtalcombatsimulator.com...created additional accounts here and on digitalcombatsimulator.com....nothing...

at this point, i fear that they are not really able to help me, as i am confused as hell myself here, with the double accounts and everything.

  • ED Team
Posted

I guess I am confused why they would be havin you create new accounts, you can change your email here and on the DCS page, all you should have to do is make sure all three match, if it still doesnt work, email them and say here is my KS email, I need it to match my DCS account with the same email...

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