Hawkeye_UK

PS and i still use the stick part as i prefer it for the A10 on the Virpil base

Had one for year's before i moved on to Virpil - never had any issue with precise flying and the only reason i upgraded was after heavy use and years of abuse was the plastic gimbal. Yes Virpil are better but to say you can't fly precise with a TMWH is nonsense. I think that's more down to individual strength of the player and being able to rest pressure on the stick to get the slightest movement, without any apparent real movement in the stick.

What does need resolving is when the Target points are deleted in the CAS menu that it also deletes from the EHSD menu. Also When important from the F10 map its an issue currently and unusable in large MP missions, you end up importin other players points. Need to go down the Heatblur / Viggen method where you can cycle other players or your own waypoints to import. Thanks.

Its very early EA guys, things will come. Only thing i would ask for is that the carrier ball overlay that pops up in VR is a real deal breaker, to be honest i don't use the carrier because of it, actually obscures my view of the actual ball on the final turn. Know it's been mentioned but if we could give one of the dev's a nudge to make this an option in the specials tab, greatly appreciated im sure by many. It was highlighted that it would be an option and i know its a simple LUA script change so please please can we push this easy win. The overlay would have been useful back in the CV1 days but for some of us lucky ones hardware has moved on and its not needed. Thanks BigNewy

Hard to define this statement and thankfully it was never required. Rest assured though im pretty confident if going through Defcon 1 with an imminent soviet bomber hoard coming over the polar circle would the tomcats have launched with 6, absolutely. The load out wasn't used as it was during times of peace, thus returning to the boat and being overweight. However the military test things for a reason and still do, to know what is possible when the time is needed. As for the loadout on the Viper i'm rather suspecting its because people will want to take 2 harms and 6 mavericks lol - let's just hope the associated drag model (esp high altitude) has some resemblance to real life as those 16 wings are small with not much lift capability lol.

Hi Elmo, First point is definitely not delete, this would not be good for referencing back and on that alone i voted to keep it the way it is purely for this reason. I am of the opinion that a more efficient and concise list of all bugs need's to be tabled, something along the community bug tracker which was great, or for that matter the original Razbam one, albeit the latter this time needs to be filled with the actual issues. Doesn't have to be rocket science however need to be able to see; Date reported | Issue | Razbam receipt | Coder assigned and date | Feedback /development notes | Released to OB Date | Resolved confirmation from community | Stable release/Closed date. Theoretically this is something ED should be looking at also for the core, plus other modules. It would save a lot of repeated and painful communication of threads and questions on discord etc.

Hi Elmo, thanks for the quick response and welcome to your new role. Understand and will await until after the next OB for a statement on where we go from here. I'd recommend if not already done so when you get the time to read through the long running posts raised in the last week or so if not familiar with the nature of the issues you are having to pick up. It might give some useful insight into the situation. Did i miss you position being announced somehow? Lastly good luck i wish you well.

I see reference by Nineline that we should wait for the new Razbam CM to clarify Harrier issues. Have i missed something, have Razbam announced that they have employed a new CM? If so on what date will that person be operational ?

@Pikey you are not the only sane person, couldn't agree more i have said the exact same thing on numerous occasions, even prior to this blowing up last week. I'm still trying to confirm a date when the module was put into release version but that's also mission impossible. Early Access is about trust, not necessarily time taken to complete and over the last 2 years Razbam have consistently ignored their customers and been strangely rude at times resulting in a serious fracture of this relationship. Some of the communique released by Razbam right upto the CEO has been nothing short of jaw dropping. I have no issue with buying into EA from ED, as i have confidence and trust that despite their stumbling blocks that they will encounter at some stage they will bring the project to a satisfactory fruition, just like the A10C / Blackshark. This also goes for Heatblur and Deka who have communicated well and without hesitation i would buy from them tomorrow, especially Deka new to the scene to support them. There workrate on bug fixing for a new module was spectacular and a credit to the whole team. I see less experienced players all preaching for the F15 also, it's painful to watch and short sighted. It's a probably fair assumption at this state that Razbam customer retention amongst the more mature and serious players is also dead in the water. Any company that has censorship and ignorance of its customers at its core you just know things are not going to end well. I think many had given them another chance after the PR and performance disasters over a year ago, for many it was the last chance.

For the pragmatic and mature players patience is never the issue and we will continue to promote this among the forums and our servers. Its been noted and i often repeat how hard you guys are pushing tirelessly and its an unenviable position currently. Doesn't matter if a project is EA for 3 years if the trust is there for it to be completed. Its why people repeatedly invest. This whole Razbam discussion however that's the core issue, trust isn't there, it's been seriously fractured born out of mistakes made by them in how they approach their operation and customers. Putting yourself and bignewy, despite the excellent job you will do is a sticking plaster it doesn't address the issues of people wanting to invest in a company with the ethics displayed. This whole sage is like pushing water uphill re moderation and Razbam are not making your lives any easier. As i said it's been educational, sadly for Razbam the actual conclusion of this will be a lack of customer retention.

Both will be finished to a good state re F14/F16, the community has trust in this, not sure why people are trying to diverge the conversation

What's 6 months between friends lol ;-)

Thanks Nineline, if you can check on the above with Razbam would be good to know. Lucky you and big newy lol having to pick up, you will however will be treat with sympathy and hopefully the respect you deserve for being the untenable "person in the middle". Basically what it says however is that Razbam have no interest in dealing with customer feedback, only interacting with the parent company ED. Personally i have no issue with that and the whole episode has been educational, it allow's me to make an informed decision on future releases. Thanks for both of your hard efforts in trying to resolve.

PS - Do we even know what date our purchase moved from EA to Release status? I cannot seem to get an answer for some reason? Be good to know every other module you can list when this happen's?

A few things come to mind on the statement. Out of touch with frustrated customers and the community. Arguably arrogant and defiant in context of the status of a thread with 67,000 views and 632 replies prior to being closed. No acknowledgement of the faults and mistakes made by Razbam, which generally starts with an admission and an apology - effectively a basis for any human interaction on this planet whether it be in a highly developed tertiary economy or the most basic, indigenous tribes. Doesn't actually address many of the core issues raised in the closed discussion thread which is the focus of what people are concerned about. One can only surmise that this didn't even get read by Razbam in its entirety which is a missed opportunity. Whilst many users will be appreciative of the new texture code, many will also see this as just a deflection tactic. Point is no one knew including ED by all accounts. Does this justify basic keybinds missing 3 years later (because even basic users would like to see some clever coding on these). Quintessentially and of higher importance is that Razbam still appears not have comprehension of the anger within the community caused by the dismissive and insulting tone of that communique (aka swearing and glass of water comment) combined with being ignored for so long. This is what most serious players, who are not trolls, some with real world and/or 30+ years of sim experience have taken personal offence at. For that one comment alone i think consumers of all ages and experience are deservedly right to wish for a sincere apology with reassurance of how the mistakes made over the last 2 years in communication are going to be rectified. Also given that ED employees where insulted publicly, that should have also been addressed publicly. You could actually take this whole episode as a casebook and teach on how not to interact, its been embarrassingly that poor. I'm sure consumers want to know what structural changes is the company going to make. If players are to make any future investment in products from this third party then trust needs to be restored that their investment will not be met with the same ignorance when issues are raised or there objections censored. Let's be brutally honest, this is not the first flare up, this is not the first PR disaster, this is not the only situation or module that the exact same issues are evidenced. Customer service and communication is a common issue. Not listing but facts are facts. I made a post in the last thread in an attempt to help, and someone referenced it as a link earlier in this thread, i am of that same opinion. The problem here is a culture that needs to be changed and resource allocation. Razbam need to hire someone that has the right skill set and can understand customer relationships who is removed from the actual development architecture as otherwise the situation will get worse for their business, on that i am confident, which is a shame as it's unsustainable long term which is what none of us want.

+1 i think what is being meant is that nothing has been posted about from Razbam with any substance, and nothing from the management. We have a few words from the ex moderator on why he chose to leave, which in fairness if we are evaluating why we are here then he himself has to own and take responsibility as part of that process on failed communication. You can find a post i put out in June of this year alerting to the fact of growing resentment and that things had to improve. Nothing was done, infact you will note Decoy posted nothing at all throughout July. This is not being critical, its just stating the facts as they are. Anyway history is done, it was good to see him post something however it didn't really provide anything just a statement blaming these forums for being toxic as a reason for him leaving. I do not see how this will engage the genuine concerns and zero customer support received. Nineline and Bignewy as you can tell your efforts are always appreciated, but it really is for Razbam management to come to the support forum, as per the link in the sales page and discuss with the community. They however seem to be beyond that. It is becoming farcical. How they cannot apologise for the comments they have made is beyond any logical reasoning.

Easy just turn off all the Computers and bomb manually with iron bombs, problem solved lol. I cannot see why DCS would model the A10A when they already have the later version, wouldn't be commercially viable.

Decoy was the old community manger that was managing these forum's upto 3 weeks ago. No clarification of his exact role within Razbam has been made that i'm aware of.

I Believe the map is named after the Islands that are there, the Falkland's Map, its listed as a thread on the Razbam main forum page not South Atlantic, that's a huge area and the map is all about the Falklands hope that helps if your looking for info on it.

Hi decoy, good to see you post, although i appreciate its in an unofficial role given your statement 3 weeks ago. Nothing can justify the lack of addressing the community in the place that is specified for doing so. Reporting genuine bugs and not receiving a response, for months and months on end is not toxic so please do not try and make that as a pretex or justification. The leadership is out of touch completely. Yes there are toxic elements of the community, we know that but there is also very experience people, that have real world experience and also over 30 years experience in this sector, they are also banned for raising justified concerns. A CEO stating this is s**tstorm in a glass of water (55,000 views in 5 days suggests otherwise and one of the highest ever on these foums for the Harrier) and the internal disputes of who is Nineline, oh he's a moderator, a nobody its pretty unprofessional and quite frankly disgusting as i'm sure you will agree given your former position. The countless requests for support ignored on the link followed from the sales page for the module, over years, the complete refusal for the CEO to post anything that he cannot control direct access to. There are serious issues here and some of us are trying to help. That will not happen unless Razbam stop burring their head in the sand or attempting to silence connected and well respected members of the community. This has gone way past a set of specific features missing or bugs now its actually the ethics of Razbam themselves, the inadequacies revealed and the management team's approach. You may wish to suggest to the Razbam management team that they take a few hours and read fully thought this post if customer retention forms part of their business plan. As for other third party developers i'm surprised you commented on them but appreciate its like us from a customer perspective. They do not receive this level of criticism because they bring modules to a good fruition point but more than anything they COMMUNICATE on these forums, look at cobra's posts or UBoats etc to name a couple. They sell modules that are in line with the sales expectation, plus do not attempt to have X number of other asset artworks being teased. They also don't get teased as it's fair to say the artwork for example on some of their modules is probably the best within the game regarding say the F14, and Deka don't get grief because just look at their workrate this year since release (of which its a damn fine product, systems also). Ed got met with hostility last year as we all know but guess what they communicate, big newy and nineline constantly plus senor management. It stops things getting out of hand. I tried to warn you of this back in June. Compare there approach to Razbam's and you will see why we are in the position we are. So i would say with the greatest of respect Decoy that constructive critique does not have to stop, nor should it. I think after 2 world wars and countless regional conflicts i think we can safely conclude that censorship and ignorance is a bad thing.

Nothing worse than someone pulling one line, twisting a context for their own personal gain against a background of lots of messages to try and make a unjustified point and personal attack on someone. I suggest you spend a good hour and read the full thread, at the same time attempt to understand other people's viewpoint not just your own, those of experience users of the Harrier, that have genuine concerns. Maybe the user should reflect on himself whether he likes to pull nonsense out of thin air and attempt to belittle users of this forum. I don't see how your comment add's to the context or is anyway related to the Harrier issues specified in this thread and is totally unjustified and irrelevant.

We won't be here again re Mig23 & F15E and whatever other module because the community has got tired and lessons this time are being learnt. I know many people that did't buy into the Harrier after Mirage issues, i know of people that gave them another shot with the Harrier and well, enough said. If Razbam do not alter their approach and soon within the community, combined with negative feedback as word spreads of their business practices, which it is now rapidly doing, they will have near zero customer retention and low influx of new customers. Aka their business will collapse and their won't be these modules.

I think it's a credit to the WW2 team and to be fair in my humble opinion one of the best ED releases for some time. Look forward to the DM model update and the cooling and engine management to be completed along with rockets but for an initial EA product its a great plane and the cockpit is a work of art. Credit where credit is due, if in any doubt and you like warbirds buy this module you will not be disappointed. As for not much interest in online, obviously you don't play on storm of war, there is always P47's up in the air. There is also interest from my regular server i play on, which is for experience players that enjoy dynamic groud battles to form a WW2 server, we have been waiting on certain things within the ME and WW2 that have and are being resolved. The Jug is a new module and just released and its EA, it will only go from strength to strength. Also @Reflected have enjoyed your content thus far, if you need any apha/beta test's then feel free to PM, always happy to assist and will add it to the other beta's looking at.

I'm well aware i have no relationship with Razbam. My post wasn't about me, I was purely clarifying this very fact to another user who that i quoted in my original post. I even referenced directly this to state the dispute is legally with ED which serious players would not want so i don't quite understand the context of your post, all good though. The fact that on the sales link and product specification sheet to buy the module it links direct to this forum for support then we will agree to disagree on what is implied to the consumer as part of the sales process :-)

Both of these legislation's have great and far reaching power's within the UK legal system, even down to software damaging consumers hardware. However the EULA agree's that you will find resolution through the Swiss courts (which is interesting). That in itself is not a dead end however as they have in the last decade brought in greater protection for consumers. Equally i was under the impression of swiss law that if there is a dispute between parties that they can seek resolution either by the sellers place of residence, or the buyers however the choice of that is the customers, an oddity but it exists. An international business in swiss law cannot insist on jurisdiction as part of the contract process i believe. The issue is whether they have breached their own EULA that you made the sale's transaction through and specifically 3.3. Whether the product now that it's in its released state can be demonstrated that these are not minor issues and therefore a breach of contract leading to a dismissing of section 5. That is realistically what this boil's down to plus combined with if specification is missing which would be based on the following list; Highly realistic modelling of the aircraft systems including electrical, fuel, hydraulics, lighting, engine and navigation that includes: Digital Engine Control System (DECS) Automatic Fuel System Air Refueling System Electrical Power System External Lighting Internal Lighting Hydraulic Power Supply System Flight Control System (FCS) Head-Up Display (HUD) Up-front Control (UFC) Option Display Unit (ODU) Multipurpose Color Displays (MPCD) VREST Computer (for jet-borne flight) Air Data Computer (ADC) Environmental Control System (ECS) On-Board Oxygen Generating System (OBOGS) Detailed Operational Manual and Pocket guide Also Razbam have protection, which they will be all to well aware of in the fact that it would be ED that would be taken to court not Razbam of which it's not something that serious players would wish to see. Draining their limited resources with legal fee's isn't exactly going to help anyone in this community. This is something i would recommend to ED in that the liability is on the third party they sub contract if they fail to deliver, not them and this be reflected in future sales contracts. Anyway, more importantly and that aside how do customers that Razbam have barred from their own discord through raising legitimate questions now keep abreast of Razbam information releases if they refuse to use the official forums. Instead releasing information on a media that is not an acceptable location that everyone has access to its pathetic. It is released on there as they can control and remove any discussion they don't agree with. It can be demonstrated that the forum whilst not covered in the EULA is where support is received. Indeed on the sales page that we all purchased this module the link for Razbam support comes straight to these forums! And so the charade goes on......when will Razbam acknowledge the sales agreement they entered into and provide support on these forums, when will ED force them to before it becomes to late, some of us have had enough of their continued behaviour. We do as a community need confirmation of when the release date was? I cannot get an answer on this and don't understand why it can't be confirmed.