waiting for resolution RAZBAM Situation Post Archive (will be deleted)

[Czar66]

2 minutes ago, MiG21bisFishbedL said:

C'mon. You know it won't. Dozens upon dozens of pages later, the same folks show up, cry foul, have it explained to them, and then they seem to always manage to hit their factory reset switch before they go to bed and then return with the same grievance time and time again.

...today I just woke up with more faith than usual.

I hope for the best, still. Keeping my F-15E until the end.

[cuchara]

hace 2 horas, scommander2 dijo:

Is it means all RB modules or just planes only? 

there are some campaign with RB module......

[Czar66]

2 minutes ago, cuchara said:

there are some campaign with RB module......

The campaigns are property of their creators, not module makers, if I'm not mistaken.

[NineLine]

6 minutes ago, cuchara said:

there are some campaign with RB module......

The campaigns will still work as the modules still work. The Campaigns are not done by RB. 

[cuchara]

hace 7 minutos, Czar66 dijo:

The campaigns are property of their creators, not module makers, if I'm not mistaken.

M-2000C Red Flag Campaign,DCS: AV-8B Sky Warrior Campaign,DCS: AV-8B Hormuz Freedom Campaign,DCS: AV-8B Kerman Campaign ? do we need module to flight this campaigns?

hope this this situation will resolve for customer asap

Edited April 7 by cuchara

[wsm]

1 minute ago, cuchara said:

M-2000C Red Flag Campaign,DCS: AV-8B Sky Warrior Campaign,DCS: AV-8B Hormuz Freedom Campaign,DCS: AV-8B Kerman Campaign ?

that means campaign REQUIRES that module to work... 

Even you can create a campaign or a mission that requires some module and post it on DCS USER FILES... its the same

[cuchara]

 

hace 6 minutos, wsm dijo:

that means campaign REQUIRES that module to work... 

Even you can create a campaign or a mission that requires some module and post it on DCS USER FILES... its the same

understood , no module no campaign.

[wsm]

1 minute ago, cuchara said:

 

understood , no module no campaign.

Exactly!!!

 

for those that already own modules, campaigns still works, and still can be bought.

[PFT_Orph3us]

Dear ED Team, regarding this situation, as your customer, I would like to receive answers to the following questions:

1. Do you have code for Razbam modules to keep them supported in DCS? 
2. Regarding the F-15E and the early access phase. Are you or are you not able to finish this module and deliver the promised features? Or are you going to keep this module in its current state?
3. What will happen to the South Atlanticch map? This is the only RAZBAM module still on sale. Will it be developed or not, or maybe will it be supported on the same terms as other RAZBAM modules?

Edited April 7 by PFT_Orph3us

[cuchara]

hace 6 minutos, PFT_Orph3us dijo:

Dear ED Team, regarding this situation, as your customer, I would like to receive answers to the following questions:

1. Do you have code for Razbam modules to keep them supported in DCS? 
2. Regarding the F-15E and the early access phase. Are you or are you not able to finish this module and deliver the promised features? Or are you going to keep this module in its current state?
3. What will happen to the South Atlanticch map? This is the only RAZBAM module still on sale. Will it be developed or not, or maybe will it be supported on the same terms as other RAZBAM modules?

"All products will be fully supported by DCS and will continue to operate" that mean ED will update module?

Edited April 7 by cuchara

[Tank50us]

2 minutes ago, PFT_Orph3us said:

1. Do you have code for Razbam modules to keep them supported in DCS? 

They've stated multiple times that they don't have the source codes necessary for that

2 minutes ago, PFT_Orph3us said:

2. Regarding the F-15E and the early access phase. Are you or are you not able to finish this module and deliver the promised features? Or are you going to keep this module in its current state?

That would require the source code and a dedicated team

3 minutes ago, PFT_Orph3us said:

3. What will happen to the South Atlanticch map? This is the only RAZBAM module still on sale. Will it be developed or not, or maybe will it be supported on the same terms as other RAZBAM modules?

South Atlantic was made by a separate team that was under the Razbam umbrella before the excrement hit the spinning blades, which is why it's still receiving updates.

Honestly, at this point.... Ron needs to just capitulate and sign whatever ED puts in front of him.

[LordOrion]

1 hour ago, PD919 said:

The could have requested the modules pulled a long time ago.  Their PR stunts don't work on the people that know them anymore.

But works on people that don'tt know them yet.

And looking here and elsewhere they are a lot.

[PFT_Orph3us]

Dear Sir, 

If you allow, I will wait for the official reply from ED. For me, it is not clear what is meant fully suported by DCS when in this thread Ninline is writing that they cannot make updates or add features. Also, I have serious doubts about keeping support for those modules in cases where ED does not have code for them.

I'm hoping that you understand my concerns.

[cuchara]

hace 2 minutos, PFT_Orph3us dijo:

Dear Sir, 

If you allow, I will wait for the official reply from ED. For me, it is not clear what is meant fully suported by DCS when in this thread Ninline is writing that they cannot make updates or add features. Also, I have serious doubts about keeping support for those modules in cases where ED does not have code for them.

I'm hoping that you understand my concerns.

that was i decided no more buy until no resolving this is 1 year 

Edited April 7 by cuchara

[NineLine]

5 minutes ago, PFT_Orph3us said:

Dear Sir, 

If you allow, I will wait for the official reply from ED. For me, it is not clear what is meant fully suported by DCS when in this thread Ninline is writing that they cannot make updates or add features. Also, I have serious doubts about keeping support for those modules in cases where ED does not have code for them.

I'm hoping that you understand my concerns.

I have replied to these things already, the modules will be supported as they have been since this started, which means no updates or additional features, hence the reason for the ability to refund the F-15E for store credit as it is not feature complete currently. 

[Homelander]

Dear @NineLine,
Based on the current state of negotiations, on a scale from 0* (completely unrealistic) to 10 (absolutely certain), how likely do you think it is that the F-15E SE will be further developed by RB?

Thank you in advance.

Cheers Homelander aka. F-15E SE fanboy
*

Edited April 7 by Homelander

[sigfan86]

Just now, NineLine said:

I have replied to these things already, the modules will be supported as they have been since this started, which means no updates or additional features, hence the reason for the ability to refund the F-15E for store credit. 

what about us poor souls that purchased via steam? Are we able to get a refund as well?

[LordOrion]

1 hour ago, MiG21bisFishbedL said:

Now, hold on. I'm not a fan, but someone pointed out elsewhere that he recalled a number of devs have left and RB does not a public list of employees. A possibility is that they feel that can't properly support these modules with a, perhaps, reduced set of manpower. If that is the case, then I'd view that as the responsible thing to do.

Them not listing this could have been their own legal representation telling them to just give customers the usual corpo-legal schpeil and not specifics. As they should have done from the get-go, really. On both topics.

May I object that a) They could have done it a long time ago and b) the fact that the official request to remove their modules from the store came only a few days after another "help us, we don't get paid!" post from Ron is definitely suspicious... ?

 

 

Edited April 7 by LordOrion

[PFT_Orph3us]

5 minutes ago, NineLine said:

I have replied to these things already, the modules will be supported as they have been since this started, which means no updates or additional features, hence the reason for the ability to refund the F-15E for store credit. 

Dear NineLine,

Thank you for your reply.  Now it is clear to me that ED does not have code for the Razbam modules, and you are not able to continue developing them. I'm not expecting that you will finish F-15E. Thank you for your refund offer, but I will keep my F-15E. One refund less for ED  .

I understand that ALL Razbam modules, including the South Atlantic map, will stay in the current status with limited support in DCS.

 

[Czar66]

9 minutes ago, PFT_Orph3us said:

I understand that ALL Razbam modules, including the South Atlantic map, will stay in the current status with limited support in DCS.

South Atlantic is not a Razbam module. It is supported and updated from its development team. It was 'published' by Razbam, but it doesn't need Razbam to be updated/fixed.

South Atlantic map received a facelift and winter textures update with this Razbam issue ongoing.

Edited April 7 by Czar66

[NineLine]

13 minutes ago, sigfan86 said:

what about us poor souls that purchased via steam? Are we able to get a refund as well?

Sadly unless you have not used DCS since you purchased it, I do not think so. But you can try to contact Steam to find out if there is anything you can do. Sorry.

18 minutes ago, Homelander said:

Dear @NineLine,
Based on the current state of negotiations, on a scale from 0* (completely unrealistic) to 10 (absolutely certain), how likely do you think it is that the F-15E SE will be further developed by RB?

Thank you in advance.

Cheers Homelander aka. F-15E SE fanboy
*

I can't really put a number on it, I am probably like some of you where one day I feel better about things than others, I will say I remain hopeful that we can get back to somewhat normal business. We owe it to everyone who purchased an RB module to get the best outcome possible. 

[Rudel_chw]

2 hours ago, Bingo911 said:

Now we are stuck with jets that aren't completed.

 

Only the F-15E is not completed ... why exaggerate the situation?

[PFT_Orph3us]

7 minutes ago, Czar66 said:

South Atlantic is not a Razbam module. It is supported and updated from its development team. It was 'published' by Razbam, but it doesn't need Razbam to be updated/fixed.

 

Dear Sir,

The ED website is telling a different story, the South Atlantic map is a RAZBAM module, and according to the reply from NineLine, "the modules will be supported as they have been since this started, which means no updates or additional features".
 

For me, that is ok, fair enough. For clarification, I`m attaching for you a link to ED website DCS: South Atlantic Map by RAZBAM .

Edited April 7 by PFT_Orph3us

[NineLine]

Just now, PFT_Orph3us said:

 

Dear Sir,

The ED website is telling a different story, the South Atlantic map is a RAZBAM module, and according to the reply from NineLine, "the modules will be supported as they have been since this started, which means no updates or additional features".
 

For me, that is ok, fair enough.

DCS: South Atlantic Map by RAZBAM

If you have seen changelogs over the past you, you will have also seen that some development has continued on SA, it's kind of an outlier in the RB ecosystem.

[Czar66]

1 minute ago, PFT_Orph3us said:

 

Dear Sir,

The ED website is telling a different story, the South Atlantic map is a RAZBAM module, and according to the reply from NineLine, "the modules will be supported as they have been since this started, which means no updates or additional features".
 

For me, that is ok, fair enough.

DCS: South Atlantic Map by RAZBAM

Because a store website tells the full story and actual updates from its developer team while Razbam seized DCS operations don't.

Come on, now...