Calvin.Pimax

No worries! Take your time buddy!

Hi Adam, Thanks for the prompt feedback. I'll forward this to the development team and work on scheduling a meeting to address this along with the other mentioned bugs. Thanks again!

Hi DZ, I tested the Pimax Play headset on my PC with the internet disconnected. Everything seems to be working fine. I can access the device settings and other features. However, I've noticed that data transfers are failing.

Great one! How about the Pimax Play render quality - have you tried configure it to 0.85?

Hi, Thank you for the feedback. Seems like the performance loss was due to running the game through the Pimax OpenXR runtime compared to using PimaxXR along with other applications. The development team is currently investigating this issue and working hard to fix the bugs, aiming to ensure that performance meets expectations. Could you please export the log files and send them to calvin.yau@pimax.com? I’m sure the development team would appreciate this information for further analysis.

Haha, it’s great to see progress! You're very welcome! I hope the replacement works perfectly right out of the box.

Hello, Currently, we do not include the Quadviews adjustments in Pimax Play, but this feature will be added soon. In the meantime, we have implemented three preset values for Quadviews performance.

Hi, Let me check this out. I haven't had the chance to test the DCS quadviews option with the Crystal Light yet.

This bug has been fixed.

Thanks for the suggestion, will ask the developers to take a look at this tool.

I'd like to get the ticket number so I can follow up on the status of your RMA and request an update.

I'm afraid the CPU might struggle to support the Crystal Light.

Have you add this command line on DCS.exe? Change the runtime to Pimax OpenXR, and you should be able to run DCS without starting through SteamVR.

Let me check with the after-sales team. The support team is working in shifts, but I'll do my best to get them to respond to your ticket.

What's the headset model? And checked the bio, you had a 1080 GPU?

The team is currently conducting tests with Necksafer and is awaiting their reports.

Have you been in touch with our tech support?

Let me check with the software team; there might be a bug.

All the feedback will be reported back to the dev team, and they will work on the improvements. Thanks for the explanation from the legend @mbucchia!

Pimax Play v1.33.01 Download: https://dlappstore.pimax.com/release/play/PimaxPlaySetup_Release_toC_V1.33.01.01.05_202409271439.exe Release Notes: This version is compatible with all Pimax headsets, except for the 4K. General: Added native OpenXR support Introduced Crystal Light upscale mode (Lab Feature). Fixed several Japanese translation issues. Fixed link to Steam installation guide. Fixed inconsistent character limits for registration and login email fields, ensuring a uniform restriction standard. Optimized tracking algorithm to reduce CPU usage. Crystal Light: Firmware: 1.0.10 Added 90Hz upscale mode for Crystal Light. Improved tracking stability and quality for Crystal Light.

Is the issue resolved now?

What if it’s used without the Necksafer? I'll need to ask the team to conduct several tests on it.

Hello @paul2437 How was the testing going?

Roger that! Regarding the OpenXR patch, please check your DM for details.

We’re aware that smart smoothing is not working properly. The dev team is scheduled to rework this feature.